Hindustan Petroleum [HPCL] / HP Gas
Reviews and Complaints

I have booked Gas Cylinder by 16th November invoice has been generated on 17th November still they have not delivered. I was called Gas agency on 21st November he told that will delivered by today evening but they have cancelled my booking without informed.i got msg from Hp company your booking is cancelled again I called to Gas agency they told automatically it's cancelled, will consider your booking and will delivered by Wednesday still they have not send the cylinder. They are talking rudely with the customer.Consumer No 601225

My consumer no is 635477 dated 11 aug 2021. And regulator no A235351 which is unservisable or leakage within 6 months. But when I complaint to CD patni , HPC gas dealer , he do not action without payment replacing this poor quality regulator of HP gas.

Dear Sir, As I am a GP gas consumer more than years, Now I am the consumer under your Jaydev Gas agency, Samantarapur, old town, bhubaneswar, odisha, india whose distributor code is [protected]. but today I got a message from jaydev gas agency that your hp gas has transferred from jayadev gas to bilasroutray hp gas, kapilprasad without my knowledge.

May I know the reason how a gas agency dare to transfer my documents to other agency without intimate me.
As I am a service holder and have less time and jaydev gas agency is convenient for booking the gas as it is close to my office, I want to take service from jaydev gas.

my consumer number-614173
consumer name-renubala acharya
mail [protected]@gmail.com
Ph-[protected]

So It is a kind request to you, Please take the necessary.

I am a consumer of HP gas, kalyani, Nadia, West Bengal. My consumer no is 620973. I booked cylinder one on 6th February, 2020 and another one on 13 th April, 2020 through online payment app. The money was deducted from my account and it is shown that the money has been deposited to hpcl. But the cylinder was not booked and I have not got the refund.

Anoob Kodakkattil Pavithran
Consumer No : 606828
Consumer Name : Anoob Kodakkattil Pavithran
Aadhaar Number : [protected]
Distributor Code : [protected]
Distributor Name : AUM GAS AGENCY Bangalore

Order Ref no #[protected]
Booked Date: 9TH May 2017

I am very much upset with the services rendered by HP Gas online payment,
I have been purchased the Gas on line and the amount got successfully debited to the distributer account and the distributer says they failed to receive the amount and later i Payed the amount by Cash . They told me that the amount will auto credited to my account after few days.
Since last 45 days i have not received the amount neither the distributer nor the SBI bank is refunding my money. i spent for Booking the gas online.

Regards,
Anoob

Sir,
I am a resident in Aligarh U.P.Ishaque gas service provide me a gas cylinders but last few months he is not providing full gas in cylinder and it was filled with water. I have already complaint many times but he is not taking me seriously .please resolve my problem as soon as possible and take a strict action for Ishaque Gas service provider from Aligarh U.P(202001)
Thanking you
Mosaddik ameen
[protected]

Om gas agency bilthara road dist - ballia complaints & reviews - not given new gas connection
View all om gas agency bilthara road dist - ballia complaints

Om gas agency bilthara road dist - ballia

Location: uttar pradesh, india

Ambrish kumar jaiswal on july 12, 2013

Not genen new gas connection
Late / less

For new gas connection

Dear sir,
My new domestic gas connection waiting om gas agency bilthara road, dist - ballia - u. P. I applied for this connection on [protected].
This connection is named with ambrish jaiswal. Address is vill. +p. O. - bilthara road, dist. - ballia - . 221715
My physical chech up has completed few months earlier, but yet connection is not yet approved.
As per direction of local gas distributor "om gas agency" bilthara road ballia u. P this gas connection is applied online by me.
I have submitted all the necessary documents to this gas distributor.
I had to contact many times at this agency but not get any satisfactory answer i am very disturbing. Sir please look in matter and do as need full thanks.
My email id is [protected]@gmail.com

Sub: om gas agency, post belthraroad, distt. Ballia, gas distribution hindustan petrolium corp. Ltd. Dealer code [protected], having complain for not giving standard value
Gas and late gas booking & delivery in addition black marketting the gas in market.

Sir,

With due repect i beg to say, i consumer is suffering from following problems.

1. Their is no time limit for booking ex. 21, 25, 30, 45 days.

2. They don't have phone booking fascility.

3. After complaining for gas leakage they never send any technician.

4. With gas they forced us to take tea bag, otherwise consumer will not get gas.

5. The 420. 90 rs reciept they take for home delivery but 10 % they fulfill or deliver the gas at home and rest 90 % they forced consumer to come and take delivery
At counter, and they say that necessary to write home delivery otherwise thread us to not deliver the gas.

6. Trolly man of gas delivery boy take 10 rs per consumer, if not paying then they delay the delivery.

7. Trolly man of gas delivery boy take 10 rs per consumer, if not paying then they delay the delivery.

8. Consumer of our town are unaware of information and circular of gas company, kindly let us know and insist om gas agency belthra road to write down in clear the
Rules and regulation of gas company for the sake of consumer.

9. Whenever consumer to gas agency their is shortage of gas they give excuse the gas does not arrived and kota is less, and at black market 24 hour gas is available.

10. After booking their is no time limit to when deliver the gas we have to only wait, becasue the frequently change time and their schedule as per himself convenience.
Not of consumer

11. Every cylinder is having less weight 1. 5 to 2 kg they never give gas cylinder with accurate wait becasue they don't have weighing machine.

12. In office the have information board which is always blank, no information or complain officer phone no. Or address is specified their.

I have also send by query to right of information act 2005 dhara 6 (1) , they never replies.

Kindly pay urgent attention on the above stated problems facing by consumers of hp gas in belthra road, and request your goodself to insist the om gas agency to
Fascilitate consumer.

Thanks and regards,

Ambrish jaiswal
S / o shri anand kumar jaiswal
S / o late raja ram vyash
Manas mandir gali
Post belthra road,
Distt, ballia, up.

Cc to : 1. Head office, hindustan petrolium corp. Ltd. Ghaziabad
2. Regional office, hindustan petrolium corp. Ltd, lucknow
3. Petrolium minister of india.
4. Public complain board, delhi.
5. Distt magistrate, ballia.

6. Sub distt. Magistrate, belthra road, ballia.

Read comments

My HP Gas consumer No 629083
I have applied for Intra City Distributor Transfer in Kolkata, my eearlier Distributor was M/s CALCUTTA GAS SUPPLY, Kolkata and now i want to shift to M/s MAHANTY ENTERPRISE, kolkata, i have submitted all the documents to them, now they are saying there is this problem, that problem, making unecessary issues and not making the transfer. The papers are lying with them since past 2 weeks. I have complained with HP Gas Customer Care with Ref No [protected] dt 30.07.2013, no action has been taken from their side yet, or i dont know what action has been taken as the problem has not yet been resolved. M/s MAHANTI ENTERPRISE on the other way is asking me to buy a pressure cooker from them (Violation of MRTP Act).
Now today morning my Gas got over, what am i supposed to do now, buy from market for Rs 1500 a cylinder or do what, please help me.

Dear sir
We r facing many problem for popular gas service hp gas distributer agency new adarsh nagar, borsi road durg. Still 2 months we register our gas cylinder cosumer no. 610736 for refilling. But this gas agency neither response nor receive my call. We facing many problem to make our breakfast, lunch, dinner.
So kindly take serious my problem, and solve as early as possible to refile my cylinder.
Thanking u
Smt. Shalini sahu
Durg c. G.

sir i can camplaint to hp gas sir maine 25th aug ko gas booking kiya par yaha ke distributer abhee tak gas lekar nahi aaye gargi gas service for karnti nager kandivali east mumbai-400101

I have 2 noof hp gas cylinders registered in my name, I am situated at Lucknow Up My consumer No is 611019 & AGs agency is JAi Gas Service Chanda MArket Bulaki Adda Lucknow, FRom begining of this monthe we have registererd twice complaint for refilling of gas ( complint no 205003 &13657 ), but still not recived our gas, when we go to our agency thery simply turn us back saying we cannot help as the system has become on-line, ) we will run out of our stock this week & are helpleess whom to contact as the online numbers too are computerized, System are made for helping citizen we would request you to immediately look into the matter & provide a soln

Dear sir,
My name is g.c manik, plot no-27, sector-5, niladri vihar, bhubaneswar, orissa. My mob no-[protected]. My consumer no-605190 in swasti fuel centre, gajapati nagar, bhubaneswar. I have booked for hp gas ON 23.03.2011. But They have not delivered the refiiled gas cylinder yet for which we are facing a lot of problem in cooking. More over their office phone no is always in busy mode or not responding the customer call. Not only i but many consumer are facing same problem i.e. delay in delivering of refilled gas cylinder.
so i want to know from you that what is the time period to get a refilled gas cylinder after booking?
why the official of swasti fuel centre is not responding the telephone call from the consumer?
Lastly i request you to make an enquery the black marketing and delay in delivering the gas cylinder.

company : hindustan petroleum and HP gas service banga.
subject : copmplaint against hindustan petroleum and HP gas service banga for bad LPG gas supply.

respected sir/madam
i am customer of HP gas service banga for LPG gas.but HP gas service not doing work properly in the town.HP gas service provide gas cylinder to the customer after 45 or 50 days from last delivery.now please tell us how can customer manage 45 or 50 days with one cylinder, nobody can manage. HP gas service owner owner doing heavy black in the town and the result is that all regular customer faceing more trouble for gas cylinder.HP gas service doing heavy black for double ammount in the town.the are not recommend to temporary user for commercial gas cylinder.owner provide the reguler gas cylinder to sweet shops and hotels in black for double ammount.i will request you please take action against HP gas service banga.i will request you please help the HP gas service's customers for regular gas supply in the town banga.

i booked my cylender on 8.2.2011
booking no. 64232
consumer no.600884
till tody i have not recived my cylender

rafiq ahmed
ghanshyam road dadri g. b. nagar u. p.
pin 203207
mob. [protected]

Resp[ected,
HP Gas Booked on 17.02.2011 on or after 21days since last gas received ide Consumer No. 606528. It is almost 14 days lapsed but the situation remains unchanged. More over it is 35 days passed from the receipt of last cylinder . It is a regular feature of this Gas station and the customers are in great hazard to obtain a cylinder. In Fact I want to know the procedure of the system of obtaining a Gas Cylinder. Is it not possible to deliver a cylinder within the stipulated day after boking as guided by the Authority. Please confirm it and send a guideline with the proof of Authority to my email- [protected]@yahoo.co.in so that I can fight for all against this type of serious irregularities established by the Gas Stations and take a measure to stop this. Dated :- 02.03.2011

I am a citizen of Mumbai chembur. I am a regular customer at petrol pump. The branch of the petrol pump is HPCL National Petroleum Trucking Center. I fIlled petrol on 29 Jan 2011 worth 200 Rs cash memo number 009044. That evening my bike started giving problem and some how i reach office. The very next day i took my bike to a garage and was surprised to see that more that half of the petrol had water in it ! I had to get the tank cleaned and get pay 150 additional charges and causing inconvenience. In spite of paying so high price for petrol and getting such adulterated petrol has come to me as a shock. I demand action and compensation for the inconvenience caused to me.

I just want to ask why there is always shortage of Hp gas cylinder. I made a booking for cylinder on 01/01/2011 on my consumer no- 604388. They were told me that I can receive my cylinder in 15 days. But when I call back for cylinder delivery enquiry, I was very shocked when they told me that there were no refill booking on 01/01/2011. And now there is shortage of cylinder so they can deliver my cylinder after 15 days. And worst situation is that I have double connection and both the cylinders are empty in my house. What Should I do?

My Hp gas distributer- Sanjana Gas Agency, Chichbhawan, Nagpur, Maharashtra.

my consumer no is 607290. i hv HP gas connection..i hv booked for refill of cylinder on 28/10 with ref no 5696..but till tdy 10/11/10 i didnt get the refill...whenevr i call on their office no (lingaraj gas service) number will be busy...or else they r not recieving the call..i went to ask abt the delivery of refill cylinder, but they told sir there was no stock in plant and will send u tmrw..when i asked abt the customer care no where i can give complaint they did nt give me the number.
when i call on customer service centre of hp gas in orissa on [protected], they took my consumer no and cut the call...
later they r nt recieving my call...
so wht should be done for this..
plz help me...

India

I am an authorised user of HP gas Cylinder. This cylinder is normally which is supplied by HP Gas authorised dealer(NVR Sons, Vizianagaram near NCS Theatre). There was a fire accident last week in which the cylinder got damaged. We approached the authorised dealer for replacement of the cylinder showing the fire department certificate. but the dealer rejected and is behaving rudely with the reason that we have taken the cylinder from our neighbours. please take proper action such that i get fair justice and the cylinder gets replaced.

house no 273
s/o bevaravenkataramana
rajeev nagar colany
vizianagaram

thankingyou
B.janardhan
[protected]

Dear Sir,

I would like to inform you that I (Kallesh G.B) lost my consumer number and I don't have any other document related to I am feeling problem in taking my cylinder that's why i require my consumer number. required details for my consumer number are as follows:-

Father's Name: Shri. Basavanthappa G.S
Address: Wilson garden, Bangalore(Karnataka)

Please send the consumer number on email id [protected]@gmail.com.

Thanks and Regards,
Kallesh G.B