Hindustan Petroleum [HPCL] / HP Gas
Reviews and Complaints

very negligence when gas leakage s

sir,

my consumer no.612857 (bhaskar shetty) i have booked the gas onemonth back buttilldatenot received my gas(2nd connection). the present gas can get completed anytime. i am facing this problem from pastone year.pleasehelp me. my mob.no9866234580. theyhave comeoncebut aswego to office he has taken back and saidbook again. ifweare workingwhat todosir. i have already told them please provide gasafter 6in the evening or before 9.30morning or any sundays. they shouldalso understand the customer. whomcani beg every month for gas.Diwali isapproaching and i want to make sweets and this time no neighbours will also help me. pleasedo something at the earliest.

Want to closed old card serial no. want to open new one, due to reson of misplace. what will it cost for me and how much time will it required, can u suggest me some ideas. my name somnath kashinath nhatre, agroli village- sector 29, [protected], [protected].

Hi all.
The Phone number of Centre "Mira road" is continously comming busy .
After 7:PM it rings and no body picks up the phone .
The delivery is after 1 month and we are not able to register our gas .
can you please into the matter and mail me if possible .

Hi friend,

dats tru...these corrupt dealer needs to be teached a lesson...even i shifted 2 belapur and approached an agency in sec 6, they narrated me d same story as ur's...just let me know what did u do in that scenario? awaiting reply...!

How did u resolve the issue

As stated in HP website FAQ,

Q5. In case of transfer, what is the procedure to transfer the connection?

A. In case, the transfer is within the city or in certain adjoining city, then

The existing distributor will issue Customer Transfer Advise (CTA) on production of Subscription Voucher (SV). The CTA is valid for 3 months from the date of issue.
The SV with the CTA-OUT should be produced to the new distributor, who will issue a CTA-IN & return the original SV after endorsement. Both these documents should be retained safely.
Here, the equipments (cylinder + regulator) need not be surrendered, but be carried by the customer.

http://www.hindustanpetroleum.com/En/UI/LPGFaqs.aspx

Hi,
I need to transfer my gas from one location to another location within Pune. I have completed my formalities with the first dealer & have all the transfer related documents from HP with me. Can you please let me know what documents / proof do I need to show with the second (new) dealer to get my gas transferred to my new place?

Thanks!

Krishnan Menon
#[protected]

gas booked on 1716 under booking no. 23 on 28 november has not been received yet from sahani gas , krisna nagar delhi.(consumer no. 609363) pramod sharma. earlier also they would supply only after 10 - 15 days after several telephonic reminders.

I am an authorised user of HP gas Cylinder. This cylinder is normally which is supplied by HP Gas authorised dealer(NVR Sons, Vizianagaram near NCS Theatre). There was a fire accident last week in which the cylinder got damaged. We approached the authorised dealer for replacement of the cylinder showing the fire department certificate. but the dealer rejected and is behaving rudely with the reason that we have taken the cylinder from our neighbours. please take proper action such that i get fair justice and the cylinder gets replaced.

Any one who can suggest an alternate way... I have two gas cylinders from HP Gas delear/supplier MS KEKAN, Tingernagar, Vishrantwadi. They have never allowed to give me two filled cylinders. I have to take a day off from my office and stand in que to get one cylinder.

I have been requesting them to give me two filled cylinders at once. Because booking for new cylinder begins after 21 days and delivery is uncertain...35/45 days.

Because I have kids and large family, I need one cylinder in 25 days. I am looking for an alternate solution as I have tried to contact HP Gas without success.

HP Gas should go out from market or serve the customers - who have enlisted 10 years ago. No one seems to listen.

Is there any one who can actually awaken the HP Gas authorities ---- kumbhakarna

SIR
MY LAST BOOKING 25th march &deliverd to 5th april. is beech mujhhe kisi aur ka silender le k lagana
par gaya . 16th april ko silender book kar diya, jo ki 22-23days ho jate hain . bala jee agencybale kahety hai ki abhi booking nahi ho sakty . jab maine kaha ki INDAN &BHARAT Bale to 22-23 days me book kar late hai .last booking date se.
&two or four days me rifill bhi laga jate .is per bala jee bala kahete to hum se kyo liya INDANE &BHARAT
balo se .hum to aise hi denge . abhi to 10-12days me de dete jyada karoge to 20-25days bhi ho jayge

booked gas for home delivery on 13.01.2017 in internet but till date it has not delivered.my internet booking no 207159.and distributor order no. 415 I call GANGA ENT.but phone always bsy.and.Please solve the metter and take sutable action against the defaltor and arrange to deliver gas cylender as early as possable. this has been happend with me 4-5 time The address of the distributer is as below

GANGA ENT.([protected])
ADD. M-43, NAVEEN SADAN, DELHI-32

sir, i m very sad to know it that ur agency's r not working properly.i m a student sir,i am facing gas problem,i hve a gas connection from anusha gas agency,Rau,Indore.i just rounding,rounding and rounding from last 5 days around the anusha gas agency but i got nothing.
he says book ur order first then we'll give u the cylender after 3 days,but when i again contact then.he said that come after 2.oo p.m. we have not stock.sir i m living 4 k.m. away from ur gas agency,and i don't have any vechile.sir how can i manage that.i am totally wasting my time and money also for the auto.
sir plz try to do something good to the good service.
I hoe that u will act for it as soon as posible.
thank u
Shrawan Kumar Dwivedi
Contact No. [protected]

i have gas cylinder before 25 days but i couldnt receive the same till date. now they are saying shortage of gas cylinders. is it correct? pls let me know if i receive one cylinder after how many day should i
apply for new cylinder( as per agencies rule said 15-20 days) ? but this process taking so much of time to get the new cylinder ie. appro. 25-30 days. pls help me out of this.
Even they have mentioned wrong customer care number on receipt.

I am a customer of H.P. domestic Gas. The distributor is M/s Sabharwal Gas Agency, sco 55, first floor, chandigarh, phone no [protected]. The distributor is not booking the cylinder. He forced us to but thing from him, he said that you have to but pipes from them of rs 200 each. we already using those pipes. He said do what ever you want i am not booking your gas unless you buy those pipes and other materials from them. The distributor is harassing the customers. If there is any scheme from the HP GAS COMPANY, then he should send notice or show the copy of such type of scheme which is approved by the HP.

H.P. should cancel the dealership or instruct the dealer to show such type of documents. Or i don't think such type of scheme is compulsory for every one.

Hi
I am Ram singh.I have HP Gas connection from Raj Gas Service in Gurgaon(HARYANA).Its about1month gone i have booked gas.But its not delivered yet.First time they said that your address is wrong but my address is same and i am getting my all correspondance to this address only, still i have given them my address proof then they said that gas will be delivered in 1-2 days.Its about 25 days gone but still it is not delivered.After that once again i called them then they said that your gas was not booked, now i am booking, you will get it by 1-2 days.After one week i again called them then they told me that your address is wrong.I am not able to understand all this.Can any one help me.

Address:217/2A, OLD DELHI ROAD, OPPOSITE AJEET CINEMA, PREM NAGAR, GURGAON, HARYANA.
PIN:122001

Shanthi Ranjan Gayen S/O late Phani Bhusion Gayen, is doing unauthorized marketing of domestic gas cylinder, at choudhari market, sehara Bazar, burdwan, west bengal, pin:-713423. he refill the small 2-4kg unauthorized gas cylinder by the 14 kg domestic H.P/Inden gas cylinder. Therefore we request that please take necessary action in this regard.

Dear
Sir/Madam
I am vinod kumar from etah 'u.p' my HP gas consumer no. 602613 from Sardar Gas Service A-1 holi gate etah 'u.p' and agency phone no. [protected] . i went to gas agency to take the DPC but they told me that my DPC has alredy passed in 2007 wich is not true becuse i have never taken my DPC and even it is not mentioned on my all gas paper so kindly please help me out my no. Is [protected]

dear sir this is to inform u that in the aiswarya gas agency of HP gas a big blunder is going on they donot deliver the cylinder even after two weeks of bokkin and also after repeated requesition we have been using Hp for almost 3 decades but never faced such a problem . HAVE NOTICED THAT THEY ARE KEEPING BILLS IN DUE AND SELLING CYLINDERS FOR BLOCK PLEASE DO SOME THING THIS IS NOT A CUSTOMER FRIENDLY AGENCY .

sir,
i am a customer of hp gas service, but very sorry to inform you that here, in RISHRA (WEST BENGAL) the service provider is very irregular.most of the time the counter is found to be closed, if by any chance is opened then also after12.30 o clock at the noon.it is then not possible to book a gas or to wait until then.
sir we are really jeopardized.please take some quick step.

thank you

SIR I M SUBSCRIBER OF YOUR GAS AGENCY AT DEHRA BASSI IN RUPINDER GAS AGENCY ON 22ND OF DEC 2010, AT THE TIME OF BOOKING I WAS TOLD TO GET SUPPLY WITHIN 10 TO 12 DAYS.BUT I DID NOT RECEIVEDSO FAR . BUT EMBRASSING PART IS THIS THEY ARE NOT PICKING PHONE RIGTH NOW .SIR AS YOU KNOW WE CAN BOOK ONLY 21 DAYS AND IF GET SUPPLY AFTER 30 DAYS OF BOOKING IT IS VERY DIFFICULT FOR A FAIMLY TO SERVE ONE CYLINDER FOR 50 DAYS KINDLY ENSURE REGULAR AND PRPMPOT SUPPLY CONS. NO 511405, RUPINDER GAS AGENCY, DEHRA BASSI SUPPLY FROM LUDHIANA PLANT PHONE OF DEALER [protected], 284944 MAHESH KUMAR SHARMA C 227 DHAKOLI ZIRAKPUR M NO [protected]

to hp bhangel
hp office in salarpur gives no responce on their telephone on the issue of booking status of gas cylinder

I do have same experience with them . The Staff is so Incompetent and Insensitive they don't understand the gravity.10 to 12 days are common to delivery gas . It seems that they are selling gas Cylinder in Black to people and also officials of HP may be envolved in corrupt practises to encourage them.

I am boking by On line but not dilivery for me.

It is so hopeless to wait for many hours to get the phone connected for booking, also its computerized, the delivery comes on the wishes of HP... now if we want to give message when the man with cylinder should come at home is important, as there may not be anybody during day times... is there any provision for this?
HP gas supply dept. can think at least on this and execute it immediately.

Yesterday, In Pune (Maharashtra) In Navi Sangvi area I went with my relatives gas card who was out of India from 1 and half year. I ask agency owner to give me gas on my relatives card but instead of giving me he sold that cylinder to other person and ask me to come with the card owner or he will cease that card and send them to company. Can anybody help me on this topic what I can do?

Regards,
Navin.

I applied for an extra gas cylinder at my local HP gas dealer after a lot of visits to their office about an YEAR back. Till today I did not got any response. They have maintained the timings of applying and discussions for the extra cylinder only on Saturday between 10 am to 2 pm ONLY. Whenever you go in odd days for reminding and follow-up of the extra cylinder, they do not respond at all as though we are not customers but beggars instead...!

I am very much disappointed with their poor service.

dear sir /madam' i am karmveer singh from tosham [bhiwani] i have a gas cylinder and the consumer no. is [60537] mungipa gas service tosham [bhiwani] i am verry sad for hp gas service i have booked a rifill on 28.7.2010 but they are no give me rifill after 4 month plz help me and give me 1 riffil as possible soon i am verry thankfull to yours karmveer singh baganwala [tosham] bhiwani ] phon.[protected] consumer no. 60537

Dear sir,

I am an HP customer since last 10 years, My consumer # is 600790

Since last two years our distributor is:
Kamala Gas Agency
#442 11th cross MS Ramaiah Layout
T Dasarahalli
Nagasandra Post
Bangalore 560073

Every time we book for a cylinder with the above gas agency we have had issues with not being responded on a timely basis.

First of all the telephone lines are not accessible as nobody responds when called,
If in case we manage to reach someone over the phone then they respond stating that the gas cylinder will be delivered in next two day, but at least it takes 5 to 10 days for them to deliver the cylinder and this is done only if there is a repeated followup from our end, Even by having 2 cylinders we are not able to manage with them because of repeated delay in delivering the cylinder every time it is booked, coz as per the procedure the next booking is accepted only after 25 days from the date of delivery of the previous supply.
for example we had received the last supply on 14th Nov 2009 and now we have booked for another cylinder on 10th Dec 2009 however its 16th Dec today and we have still not received it. The present scenario is that both the cylinders are empty.
Even today they had promised that the cylinder will be delivered at any cost but we did not hear any response till 4 PM, when called back the receptionist by Name Ms Sri Devi informed that there is still one more hour left for the day, but we have not received it till 8 PM,

Sir, this is the worst service we have received since the time we have being dealing with the above agency, The attitude of people who receive the phone is even more horrible, we request you to take appropriate action and ensure that this negligence from the gas agency will be dealt with in appropriate manner

I AM SINGLE GAS CONNECTION CUSTOMER AND ALSO A SENIOR CITIZEN . I BOOKED REFIILING FOR 12DAYS BACK TILL THEY ARE NOT READY TO DELIVER ANY REFILLED GAS OR EVEN SPEAK PLESANTLY. THE LADY STAFF IN THANE KISAN NAGAR-3 GAS AGENCY TOLD THAT 'IF YOU NOT GET GAS YOU CAN SITTING HERE'. LIKE THIS BEHAVIOUR IS NOT FAIR FOR ANY REPUTED COMPANY OR COMPANY'S AGENCY.

respected sir/madam

i am ravi from panipat haryana in india and i have h.p gas cylinder . and this consumer no. is 606549 my old cylinder book is full after that i have to go to hp office jatal road panipat (Krishna Gas Agency )Shop nO. 18, JATAL ROAD PANIPAT .}
AFTER THAT I SAID THAT I WANT NEW COPY OF CYLINDER THE COPY OF CHARGE ONLY AS UR COMPANY REGARS 25/- . BUT UR COMPANY EMPLOYESS WE TO PAID 225/. I SAID WHAT CHARGES OF RS. 200. UR EMOLYESS SAID THAT THIS CHARGES IS OUR TEA & COLDRINKS . SO PLS I REQUEST YOU TO PLS RETURN MY CHARGES. 200.00

in the gurgaon city one of gas spalire Pargati gas service, his employee are deduct 13 rupee per silander from every customer when i asked him to return remaing amount they are refused to return it ...

I don't know whether we have to pay more than that which is the bill.

Your gas agency in Bangalore its name is ABHISHAK GAS AGENCY, GANDINAGAR, BANGALORE
the supplyer who delevier the gas my house is demanding Rs.20/- more on one cylinder which he deliver to my home.
Is it necessary to give him more amount than the actual cost of the cylinder.

Dear Sir,
i m Vijay Kumar Jain & My Consumer No. 613861. Our Supplyer is
Abhishek Gas Agency 351,
Goyal Nagar,
Kanadiya Road Indore-452016

This Person is Very Rude & Non Responsible. We Booked Cylender From 20 Days. And There is No Response Till Today . and when we go there he tell there is no cyilenders & he tell me That Give me Extra Money.
Please u Do Something For That
Thanks You

One year of time to get my connection which was transwered

Complaint Rating:

Hey what is the hell is going on at HP Gas. I am one of the customer of HP Gas of Phulbani, District-Kandhmal, Orissa.
I got transferred to Gurgaon. So, I transferred my gas connection from Phulbani to Gurgaon.
Per mujhe kisi karan one year keliy out of stition chala gaya tha.jab wapash gurgaon aaya to main HP Gas agency

M/s.Pragati Gas agency,New Rly Road Gurgaon, ke pas jab mai dt.13.11.2007 ko gaya to unka manager ne kaha ki apka bahut let hogya hai agar hamare area sales manager ke kahne per apko hum gas de sakte hai.our mai aaj subah sales manager se [protected] per bat kiya to unoh ne kaha ki hojayga per confarm hone per ho jayga.
Jab mai aaj agency per gaya to gas agency ke dealer Mr.Dheer singh ne mere sath batmiji kea.main unse yahi pucha ki kya yeh connection mere nam per ho jayega ki nahi,knyo ki yeh cont-
A.j.upadhyay c/o s.n.upadhyay ke nam per hai bas etna kahne per hi raf bhasa ka priyog karne lage,bolne lage ki yeh slip hath se bnaya gaya hai our tere ko conection nahi milega chahe kuchh bhi kale tu.kya dealer ka yeh bhasa bolna chahiye.ya mai ne jo puchha galat tha.
pher bolne laga ki tum phorod kam kar rakha hai,mai ne bola ki conform karo ki es name per conection tha ya nahi.mai pichhale 29.02.2000,se hp gas ka customer hun.
consumer no.605925,dealer code-960290 hai T.V s.no.EZ-2759379, DOC NO.2000882 dt.27.07.2006 ka hai.

I have also faced the same problems I enquired for connection at LPG and Bhart Gas both at Kalamboli, I was told to buy the oven from them otherwise they are not selling the connection seperately. I was told to pay an amount of Rs 4500 for the connections along with the basic oven model.
Is anybody having any idea about where to comlain for further necessary action to be taken against this agencies ?

Dear Sir/madam
I am resident of Mahad-Dist Raigad(MAH).I want to take new HP gas connection fro your mahad agency.We have not yet gor ration card here but for residential proof purpose we can produce my house electricity bill;landline tel bil;my passport copy even letter for our govt registered Housing Society.As I am abroad my family is staying in mahad.There is your HP agency in mahad.So I am requesting you to kindly consider my family and issue us your new connection.
My mahad contact no is([protected] and my brothers mobile no is [protected].
so i am requesting you to contact your mahad agency and give us connection.

regards
Nandkumar Sutar

Dear
Sir/Madam
I govind singh was on rent in the house of Mr.M.R.Roy at C.R.Park (delhi)since 1993 to 1995 and Mr.M.R.Roy has HP gas conection no.604213 from Amit Gas Agency D.D.A flats Kalka ji.In 1995 he has shifted abroad and the conection sold to us when i contacted the said Agency regarding change of add.& Name of previous Owner the Agency Guys suggested me that I can only change the add. but not the owner's name and also insured that in future there will be no problems and since 1975 they started delivering cyllinder on my new Add.C-1036 Sangam Vihar new delhi and Till March 2008 I have no problems regarding delivery from Amit gas Agency.But in March 2008 they transfered my conection from Amit Gas Agency to KAMAKHYA ENTERPRISES A-166 Raju Park Devli Road N.D.62.When I contacted my new Agency they demanded owner ID proof I showed My HP Gas Book to him and requested them to help because I have no Id of MR.M.R.Roy then they told me that my conection is not Legal and I have to apply for a new connection I agreed for new connection and requested them to give me a new connection.They demanded Rs.3135 for new connection included for a Cyllinder, a pipe, a Regulator, a Lighter, a Chulha etc.but i requested them to please issue only a Cyllinder, a Pipe, a Regulator but they refused my request.
please help & suggest me ...ASAP..because I am paying Rs.500 for one Cyllinder from market and ...is it fair to asked for Id proof after 13 years .I have my own Add.proof and Id proof.B'cause since 1975 I living at C-1036 Sangam vihar N.D.62

Thanks & Regard
Govind Singh

I am also facing the same problem in Coimbatore. They told me if you want connection you should buy a gas stove and lighter.

This Kekan is so irritating, there is no one to listen your complaint, niher their service is promp they never give home delivery this tel ph. no.[protected] is landline no. but like mobile phones it gives message like out of coverage area and it is always engage customer do suffer with their service and gets irritated, after so many times given calls nobody answers.
since six months I am a customer of this bloody kekaan gas agency but never they given a proper service.I think there is some malpratice and illigle business is going on.

MY CYLINDER PASSBOOK IS LOST SINCE LAST WEEK. CAN U HELP ME HOW I GET DUPLICATE PASSBOOK .
pLZ MAIL ME AT MY MAIL ID sikandar123accounts@gmail.com

We have booked for re-filled cylinder about 20 days back. And we are booking this after 6 months time. But still they haven't delivered the cylinder, whenever we call them we get autoreply saying "the phone is faulty" I don't know how a person can book for gas if the phone is faulty always where there are number of customers waiting to book for gas.

This should be severely considered as this is a domestic need for each and every human in this world. HP service is too bad that no one can go for it. I would like to add the agency name for public awareness:

Sree Nithi Gas Agency,
Triplicane, Chennai - 5.

Waiting for HP companies action. Will see!

Hi,

Details:

Gas Dealer Name: HP Gas - RATNA Agencies (Code: 515180)
#401, Shilpa Complex, HMT Hills,Kukatpally Housing Board
Hyderabad -72

My Nmae: Ch Someswararao
Consumer No: 614884

I am very much upset with the services rendered by HP Gas (No service at all). We have been facing this problem for last so many months but thought of giving it a chance but all in vain. There is always shortage for gas cylinders. And the booking system is so worst and badly handled. The phone was always busy or not working or out of service. The line is busy always and we can't book a gas for 2 days till we get the line. Last month I went to dealer office and booked the gas cylinder. They promised me to we will delivered after 1 week. Still I am not get any cylinder. When ever we asked they are saying shortage or some other problems. This is not first time. Every month we are facing same problem.

I just want to put a question to HP that do you expect individual to go to the center and book their gas. And after you book, the delivery will take at least 15-20 days. I have booked gas for 13 days and no response as yet. I have 2 cylinders and one is empty and other is on verge of getting over. This service providers are a big failure. Not only me, wherever HP users are using their service, they are facing inconvenience. Not everybody can put in their complaint in writing. The Agency people say when distribution of cylinders takes place in your area then only your complaint will be attended.

The customer service is beyond rating (very poor) God help.

Any (HP) concern who will read this message try to at least for the sake of our country's name (Hindustan) take immediate action.

Consumer No: 614884
Booked Date: 29/9/2007
Pri. No: 137705

Please take a action and send a mail to chsr2005@gmail.com

Thanks & Regards,

Somesh.

Hello Sir,

This is to inform you that there is a regular gas leakage problem on delivary of new gas cylinder.Our dealer is Samata Shiva Shakthi Enterprises Kothapet (hyderabad).This has repeated today again and we are not able to use the cylinder as the gas pumps out on switching it on.

Consumer Number :14091

We request you,to immediately verify on this.]

Karra Phaneendra Babu.

Sir,
I am a resident in Aligarh U.P.Ishaque gas service provide me a gas cylinders but last few months he is not providing full gas in cylinder and it was filled with water. I have already complaint many times but he is not taking me seriously .please resolve my problem as soon as possible and take a strict action for Ishaque Gas service provider from Aligarh U.P(202001)
Thanking you
Mosaddik ameen
[protected]

Dear Sir,
I am working in B.S.F in Srinagar (J&K) now Delhi .I have my gas transfered to Happy gas agency Kanchirode(Kannur, Kerala) The gas agency is not allowing because the place is ahead 6km they are not supplying .I had gone to Ernakulam area manager Area manager told me to go to Calicut main office .I went there & met the area manager Mr. Pal.He said he wold not allow .We just asked him for hrlp & he said he don't know . I request you to help me.
S.No-7409654, DocNo-2004595, ConsumerNo-776897, DealerCode-605250, PlanCode-4031

I am the District Secretary of All India Corruption Eradication Organization, Aligarh. I want to inform the Chief Regional Manager, Hindustan Petroleum Corporation, Agra regarding the irregularities/mal practices/corruption/mis-management of M/S Ishaq Gas Service, Dodhpur, Aligarh. Several times, I have also informed the concerned officers, but no action taken till date, so the corruption is increasing day by day by the M/s with the full cooperation of Mr. Aas Mohd. Manager of the said agency. Mr. Sandeep Singh, Sales Officer, Hindistan Petroleum C orporation, Aligarh is not interested to hear the problems of the consumers. Manager of gas agency is not present in the office during office timings. Nobody helps the consumers.

It is, therefore, requested kindly enqire the matter and take necessary action.

I am the District Secretary of All India Corruption Eradication Organization, Aligarh. I want to inform you regarding the mis-management of M/S Ishaq Gas Service, Dodhpur, Aligarh. Several times, I have also informed the concerned officers, but no action taken till date, so the corruption is increasing day by day by the M/s as well as Mr. Aas Mohd. Manager of the said agency. Mr. Sandeep Sing, Sales Officer, Hindistan Petroleum C orporation, Aligarh is not interested to solve the problems of the consumers. It is, therefore, requested kindly enqire the matter and take necessary action.

Preya gas service not delivering Cylinder, we running out of cylinder,
Daily they are confirming they are going to deliver today, till now we can't get it,
worst response from service provider

Anybody can help me?

My gas connection no - 619702
My mobile No - [protected]

sir, SRINIDHI GAS AGENCY in triplicane, chennai renders the worst service. every time i book the gas i have to struggle to get the supply. last time they supplied the gas on 20/04/09. now i booked on 11/05/09. they said i will get the supply with in a week, but still i'm waiting for it[19/05/09]. i ran out of gas 4 days back. i sent a complaint to the head office several times and they promise me that this will not happen again. now i have no other option than taking this matter to the court.[ now currently we are using kerosene stove.

my gas booking number is 610002

my mobile number is [protected]

sir, my father m.thangvelu is a kerosene dealer in hpc in tamilnadu he is been running this firm for past forty years andnow due to ageing he feels to include me as a partner in his firm kindly guide me about the procedure to do and the person to contact kindly help me i will be grate full to you

thankingyou
elavarasi

Sir,
I have applied for ex-gratia in the name of Mrs.C.V.Padma, w/o Late Sri C.R.Viraraghavan. Mr.C.R.Viraraghavan was the employee of HPCL, at your Regional Office at Secunderabad before
retirement during 1980. His Emp No.[protected]. He expired during 1986 and Mrs.C.V.Padma was paid
pension for one year after his death.
Now I am grateful to the Chairman, HPCL for announcing ex-gratia for the retired employees and
dependents of the retired employees. Based on the announcement I have applied for ex-gratia at your
Chennai Office which was forwarded by your goodselves on June 18, 2008 under Code:HR:CVSR:SZ. So far I have not heard anything on the subject.
I understand that the processing is done at your Head Office at Mumbai. I request you to kindly let me
know the e-mail and phone Number of the person dealing with the subject so that I can personally request
them to hasten the sanction. I am aged 78 years now and any amount at this age would be of great help.
I request you to kindly bestow your personal attention and see that I get the ex-gratia for which I shall be
grateful to you.
With best wishes and blessings,
C.V.Padma

I'm also facing the problem today. I'm booked for refilling on 2.10.2007 and last time I delivered on 12.9.2007. Today is the delivery day of our area and the supplier come, but he had not give the cylinder . He said the cause that it was not completed 1 month after the last delivery.

Also the agent not supplied the cylinder in my home even he is collecting extra fees for the same purpose. (He is servicing it 1 Kilometers away from my home) .

My consumer No. 615426 / Nileshwar Gas Agency, Nileshwar, Kasaragod District, Kerala.

ear Sir,

Mera Consumer No-605417, AMIT GAS AGENCY, 3, L-2, DDA Shopping Center, Kalkaji, New Delhi-110019 hai. maine apni gas 5/08/09 ke aas paas phone se book karayi thi.
Mr. Vijay nai meri gas book ki thi. Maine 3-4 baar phone or kiya to mujhe Miss Anita jo vaha shayad employee hai ne ye kaha ki gas 2-3 din mai aa jayegi. par meri gas nahi aayi.
Or aaj maine dobara phone kiya tho Miss anita kahti hai aapki gas book hi nahi hai. maine booking no. maanga to phone anita nai kaat diya. maine phir dobara phone kiya or unse booking no maanga to unhone mujhe bahut ulta sidha kaha ki gas aa jayegi na, booking no lekar kya karogi, tumara dimag kharab hai kya, gas jab aayegi tab bhej denge etc. Mera kahne ka matlab hai ki unhone itna batmiji se baat ki kya bataun. Ek ladki hokar vo ehsa behave karti hai customer ke sath. Maine Propriter se baat karvane ke liye kaha to anita nai kaha ki propriter sabse baat karne ke liye nahi hai. hamse baat karo or phone kaat diya. Mujhe Propriter ka Phone number tak nahi diya. Aakhir kya ho gaya hai kya gas ki itni shortage hai ki ek customer ko 8 din gas nahi mil sakti. plz do something hamesha se aise hi ye log meri gas late bhejte hai. or aaj to batmiji ki had ho gayi isliye mai aapko mail kar raha hu. plz meri gas kal lagva dijiye mere ghar mai gas khatam ho gayi hai.

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BEST REGARDS
{ VINOD KUMAR } s/o Saroj Devi
IT ENGINEER
FOCUS TV (M3MEDIA)
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Consumer No-605417
Booking no-116416 again on today 12/08/09

ya ,i also agree with the abovesaid complaint because i'm also facing the same problem.i'm also the client of this agency and hav booked my gas cylinder many a times but they are not ready to deliver it.instead they are selling it for black at cost of Rs.750.i also want you to take some action against them.

Dear Sir,
I am poet deepak sharma(http://www.kavideepaksharma.co.in) putting in vaishali ,Ghaziabad (u.p.)and having your connection for home LPG gas unfortunately and connected with your distributor M/s Tyagi Gas Agencies Vaishli Ghaziabad ,consumer code no.610038.
This distributor is famous in ghaziabad for black the gas cylinder and mis behaviour.We generaly found the gas with in 20-30 days with the answer that there is short supply of gas in the market and if you want to take the cylinder in black please pay Rs.500.00.
Gas cylinder is supplying by the same distributor in short by weight and some times there is water inside the cylinder to adjust the weight.
Attitude and customer response is very poor and generaly abuse .If you visit the vaishli will found that all the hotel,restrurent and street shops using the home cylinders which has been suppling by the person in black.Whenever we asked and oppose for the same they become wild and said "What ever you want can do and we have the setting with upper level and area manager.

I request you ,please cancil the licence of this agency immediately and APPOINT SOME ONE ELSE WHO CAN REALY SERVE THE SOCIETY.I am sure that you will take some neccessary action in this regard.I am sending one copy of this complaint to Ministry of petroleum,district migistrate as well as cm of state.
THANKS
DEEPAK SHARMA
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Non-delivery of domestic Gas even after 11 days of booking

I am a custoomer of HP Gas (Dealer: Kalachowki Gas, Dealer code is 131330). I booked for a new gas refill (cylinder) on 12/09/2007 and till 24/09/2007, I was continuously calling up for delivery. On 24/09/2007, I finally lost my patience and went straight to the dealer's office and asked for an explaination. The receptionist made over 10 calls to outside parties and requested them to return their extra cylinder for my deliver. I wonder if HP Gas has started a new system of storing extra cylinders at their 'SPECIAL CUSTOMERS' residences for emergency delivery. or is it BLACK MARKETING TO SMALL SHOPS AND RESTAURANTS?

During the previous visit of the HP gas delivery boy, he had demanded for extra money other than the printed price on the bill. So, this time, on 24/09/2007, he had visited my Housing Society but did not deliver the gas because he remembered that I had not paid him his BAKSHISH.

Finally, today morning, I received a new gas refill cylinder, which was found to be leaky and replaced after one hour.

SHAME, SHAME ! HP needs to be privatised. Thta's the only solution to end the customers' harassment.

Regards,

Zubin