Circle K
Reviews and Complaints

Inventory being done while trying to handle large number of customers. As well as only one csr on register with three in store. Upon my purchase of 40.00 gas a bug juice and large soda, I asked for a receipt and was told. "We do not have any receipts available!". Excuse me I need a receipt for my work logs. Again told receipts are not available. And the I didn't receive my change of 30 some cents not worried about the money but super way to piss off my day! 4400 Gun Club

I visited your store in Orange Park Florida at the corner of Youngerman Circle and Blanding Boulevard on May 2nd 2018 at approximately for 12 to 4:30 a.m. I was very low on fuel and had$40 in lottery cards that was unable to be cashed in until 6 a.m. A light-skinned African-American woman Fox 26 foot roughly 200 to 250 lb; who I assumed to be the manager of the store because she was not wearing any of the uniforms standard by Circle K but yet a nice button-up shirt with a name tag which position unfortunately where I could not see the name it, approached my vehicle where am I expecting wife and I we're having a conversation about my upcoming visit to the VA and in ways to deal with my PTSD I pulled over at this location because I have stopped here many of times before and it is along my route to the VA on this morning I was having an attack in which I was having trouble breathing and was not in the right State of Mind to be driving because of this I let my gas get extremely low and had been informed my been riding with my gas light on for several miles. The lady came out once and said that we could not be lording we just advised on the situation and then agreed to spend our last few bucks to obtain some snacks which included in a chocolate milk and a couple bananas to help with the cravings of my female partner. Within 30 minutes the lady returns and point to the sign saying no lordering we were going to go back in and purchase another item for a dollar seeing as how I was the last one we had to wait for 6 for the cash in of the tickets to obtain gas to finish our journey to the VA we were then told that we needed to leave or law enforcement will be called upon leaving we were merely trying to go 50 yards across the street to a competitors gas station to wait there to catch our tickets in and obtain a fuel am I pregnant why and I to have to push the car across the busy intersection. Would have Halls me the most is that the excuse she gave was that corporate had live feeds and had kept contacting her about why the vehicle was parked outside the store for 45 minutes. Even though we had purchased items and had spoke with the lady inside about the situation. It is very disturbing how the attendant / manager on duty would treat a wounded service vet and a pregnant female who is a regular patron of the store I have seen the workers give coffee and cups of water to homeless vagrants whom they say hang out around there all the time and they have to run off; be allowed to stay for many hours and bum money from patrons like myself or my wife whom pay everyday for your services. But when paying customer are truly in need and are just merely waiting for a short time to pay once again for your services are ran off even though they're having a panic attack cause from service conditions that extent from time overseas at War Ergo PTSD. I contacted the VA to let them know that I would not be able to make my appointment do to my car completely running out of fuel intern which cause my fuel pump to run dry and become inoperable. I did not realize this until after obtaining $5 from a good citizen at your competitors gas station when they saw me and my wife pushing the car across through a busy intersection. The VA then advised for me to contact Circle K's corporate office so I am doing just that. I will be meeting with the new stations as well this morning May 2nd 2018 to discuss the treatment and let other patrons know the treatment in which we received from your store at Youngerman Circle and Blanding Boulevard. This convenient / gas station is conveniently located less than 300 yards from 295 in Jacksonville Florida which is home to several military installations one being the closest NSA Jax and Mayport Naval Station along with several Coast Guard stations and along with a submarine installation point being made up of a tremendous amount of servicemen and women that I believe will not take kindly to my treatment as servicemen and women are brothers and sisters Forge from combat and/or training they go through. I would definitely recommend staying away from this gas station / convenience store as it is not convenient at all.

I have a problem with how unprofessional some of the managers and staff are the managers are either cursing or playing around a couple days ago I was in line behind a customer she asked about another employee that she didn't see there the manager talked about the employee really bad when I went outside and was pumping my gas the customer was next to me pumping her gas and she was upset she goes on to tell me that the employee the manager talked and cracked jokes about was her cousin and the manager didn't know she felt embarrassed I'm in Circle K at least 6 times a week and I must say the best experience I have had so far is always when a cashier named Shakita is on duty she is very courteous, and always offer suggestive sales and not once have I came in and the store is not clean compared to some of my visits

I went inside to pay for gas, swiped my card and Marlene said it was set. I go outside to pump pick up the handle select which type then pull the lever to pump and nothing came out. I tried it twice and nothing happened when I went back in with receipt and all they told me that I would have to pay again because it isn't their job and told me to call the bank. My bank closes at 5pm and it was 7pm. So basically they made me leave without gas or my money back. Now I have several transactions from that store. I attached a picture plus receipt.
Please call Alexus or (17 yr old son) Dustin [protected] or Rita (parent)[protected]
606 Bush Ln
Elizabethtown, KY 42701

Hi I am writing to report a incident that happened today at 730am. I purchased mythings and the girl had an attitude like usually, no gretting no thank you or anything. when I was done I said thank you twice and the girl automatically got upset and threatned to slap me. the manager also did not handle the incident professionally. I will not be going to that gas station again even tho its 5 mins away and I have been a regular customer for the last year.

I was at the Circle K on Stapley while Thomas was working. He had no sense of customer service and was not of any help. I have been to many other locations and have been treated like a loyal customer. Thomas did not seem to care and completely disappointed me to the point where I'll never be back and will tell everyone not to visit that location. I'd hope to see Circle K hire more quality employees in the future.

i went in to the circle k in wheaton illinios on geneva road at about 11 pm tonite. i went in to get 2 drinks and they didnt have the lids for the size that i get the xxl cup i get that cup cause i hate having to deal with styrophome. i was told that i could jus take it with out the lids. mind you if im there im in a car cant exactly drive with 2 drinks with no lids. also the secint complaint is that they were also oit of the drink that i was there to get and the other drink i went to get the nozzle wasnt fully working. i normally go to this circle k cause it is conveinent for where i live and work. i brought this up ti the guy that was behind the counter and he jus said sorry i wasnt offered anything for my inconveience... maybe in future i will shop else were its not first time that product has been out at this location

I was in the store on line and the manager Jim or Dave not sure which one whoever the manager is was talking and laughing with the clerk who was the only one there at the register ignoring all the customers and making them wait while I was one of them there was like 10 people on line they do this multiple times I am in there everyday they were also cursing at someone telling them not to curse or they can be thrown out of the store that is unacceptable behavior and very unprofessional they were rude to me and also called me a cracker and a [censored] they need to be fired or I will take legal action and sue and have this store shut down! The store I am complaining about is the one in Surfside beach on 544 highway 17 business

I come in to this store quite often and on multiple occasions I have seen the cashier smoking marijuana while sitting in her car. This is something a do not want my kids to see. If I have to call the local authorities, I will... her name is April and she is very unprofessional. It's been times I have been in there and she is nowhere to be found on top of that she dresses like she doesn't care.

The reader never works properly and my card was declined as it always does on the first try. The employee was vey rude about it knowing it acts up. She was eager to get me out of the store. I've been a regular customer for four years with or without using thay card. I've spent lots of money there and have always been polite to the employees. I did not deserve the attitude and embarrassment because she behaved rudely in front of several customers. I will be reporting to the BBB because of discrimination.

On 4/24/18 at 9:28 P.M, I stopped at your store on 3006 1st St east Bradenton, Fla to pick up cigarettes for my wife. When I went to pay the cashier, S, Chelsea was very rude and said to me I'm going to need those coupons when they print out because I know you don't smoke. I then ask her how she knew I didn't smoke in which she replied, I save those for my father in law, so you don't need them. These are 4.50 off coupons for cigarettes, of course I have been using them. She took out of my hand and refused to give me my coupons. I do believe she or circle k now owe me $ 9.00, the amount I would have saved with coupons. I also believe she should be reprimanded and possibly fired if this is an on going thing with all your customers. I am writing this complaint because every time I call the store they tell me no manager is available, also a problem. I paid with my credit card so shouldn't be too hard to look at cameras and see she took my coupons. order number 1516550 and amount paid was 13.34. Thank you and I look forward to your response. Sincerely, Mr. Steward

This is about the store on waterlevel hwy Cleveland, tn. I come in about the same time every morning through the week after I drop off my daughter at school. Everytime something is out and isn't replaced. All I want is a cup of coffee and the past two mornings they were empty! I even tried a different flavor pot and that was empty too! These two days are definitely not the only days but were enough to piss me off enough to make a complaint. I've even mentioned it once to the clerk and they said "yeah" and nodded. As if they already knew and they didn't get off their butt to do anything about it. I love their coffee and I'll be pissed if I have to drive further to get it since I live right by this store. Straighten up!

I need to file a grievance about manager Stacey at store #1599 Circle K, 2545 Sam Rayburn Hwy in Melissa, TX, US, 75454. I am 19 years old. I was hired by Stacey on 4/12/18. In the interview, we discussed my availability and I told her I would not be able to work full time. She scheduled me for 6 days a week then she left on a business trip for the next 10 days. I was unable to communicate with her and I had to work my schedule she made, and the temporary manager Dwayne could not help me modify my schedule. On 4/24/18, Stacey returned to the store and I communicated my schedule needs to her, clarified my exact days of availability to her and Stacey refused to work with me. I told her I am available to work Mondays, Tuesdays, and Fridays 8 hour shifts and she said, "that's not good enough. I need you to work 6 days a week. I prefer you to work 7 days a week but I wont ask that of anyone." I repeated my availability to Stacey and she said, "I dont know what to tell you. Reconsider working here if you cant be here 6 days a week." This store is very short staffed. I was willing and able to work 3 days a week but the manager refused my offer. I liked my job but 6 days a week does not work with my availability. I feel this manager took advantage of me and when I stood up for myself, she reacted unreasonably by telling me to leave. I am a dependable employee and a hard worker and I dont understand what I did wrong by communicating my needs to my manager and her response being to just send me home. I am willing to return to work at the availability I stated of working Mondays, Tuesdays, and Fridays but the manager is not allowing me to. Please advise or assist me in retaining this position. If my position cannot be retained, then at least someone is aware of how this manager unfairly treat me.

4/21/18 My cc was compromised at the Circle K on N. Monroe St. In Tallahassee, Fl. This evening. The pump would not read my card and I went inside and there were 8 people in line at the counter and no clerk to be found. This is COMMON in this store. I went to the pump, hit clear and went to another gas station. By the time I arrived home my cc mobile alert notified me of fraudulent charges being made on my card. I called them and the charges are being denied. I went to the store and notified the clerk on duty that my card had been compromised on pump #2 and she had NO IDEA what I was talking about. You need to have 2 people on the counter and some cc scummier training might be a good idea.
Thank You,
Terry Basham
Tallahassee, Fl.

I was in the circle k at 1731 lejeune Blvd Jacksonville NC 28546 and Shannon one of the workers was being very rude and talking down to who I assume to be another co-worker. The woman had asked if she could help the other worker with the line we were in and as soon as she got to the register she started to make rude comments about the woman. I am sorry but if that is how she is going to treat another co-worker of hers I will be taking my business elsewhere. That was very rude and very unprofessional. I don't take kindly to people talking that way to another co-worker regardless of the situation. She could of handled herself alot better. Showing me that shows me she more than likely treats customers rudely as well or talks about them when they leave and I will not subject myself to that.

About 7:20 am this morning 04/20/2018, I attempted getting gas at the Circle K on Narcoossee in St. Cloud. I started pumping the gas and went to check the rest of the vehicle. When I went back to the gas, the automatic shut off had malfunctioned and gas was pouring from my tank. I stopped the gas and went into the clerk, explaining what happened, obvious I'd be agitated, and she said their was nothing that could be done. I asked for the manager, and she the manager would be in, in 10 min. I asked for a complaint number to call to find out about reimbursement, so she handed me a menu for chicken. I was shocked. I asked her to call the manager, whom she called, and the manager stated it was unclear why she had any responsibility for her pump malfunctioning, and she made me feel very unimportant and she began implicating that I was fabricating the situation. I stopped listening, and because the clerk had moved farther away, to where there were magazines, a gap between the magazines and the register, and then the clerk, I could not reach her with the phone, so I tossed it and it fell down the gap. At that point, the clerk said, "Don't throw the phone at me.", which was incredible since she made no attempt to reach for it, and it did not even reach her. I was so amazed by her audacity, I just said, "dude, shut up" as I was walking out. Plus, the malfunctioning machine gave me no receipt for the gas that went not into my tank, but on the ground .

On April 11, 2018 we put $50.09 in diesel fuel in our truck at #05604. Since that time the truck has not been running right. Yesterday we had to have it towed to the shop where they had to replace the fuel filters and clean the fuel system. Our mechanic told us to run out the rest of the fuel before putting new fuel in. Today we once again had to have our truck towed again. The mechanic is quite convinced it is due to bad fuel. We are already out $300.00 for repairs which does not include the tows or the work needed done today. We would like to be reimbursed not only for the repairs but for the entire day of business we have lost due to this situation.

I recieved a b&h cigarette coupon for $4 off a pack of b&h menthol ciggarettes and i went to the store the coupon experation date on the coupon i have i 05/02/2018 they told me the coupon was fake and not every coupon rings up on Theyre register so when that happens they can not except it at all.i think this is crazy due to the fact that i recieved this coupon from the same store i went to to purchase the ciggarrets at.this was a huge inconvience and im very upset considering the fact I do not drive and i walked 2miles there and back. How can you refuse to accept a coupon from your own store

The circle k on warner and power is filthy for one, the store is not swept very well and the fountain drink dispensers have residue all over the nozzles where the soda comes out of and the other is the manger. She has no respect for her employees and talks down to her employees in front of her costumers. Also while I was there, she was behind the register when she is clearly off the clock and out of uniform checking a customer out which is technically illegle to do. She is a rude and unprofessional to circle k stores.

I live just down the street. I have lived in this community for 18 years. It has been a Vallejo for a long time but Circle K took over about a year ago. I was excited to see that Circle K was there. I stop at Circle K all over the nation because it is a brand I found that I could depend on. This Circle K is the worst one I have been to. Most of the employees are nice but the cleanliness of the stores is bad inside and out. Machines are dirty and out dated. I have stopped many times in hopes of a change but it seems as if no one cares. Yesterday I saw a crew installing a new soda fountain stopped today but the job was incomplete and looking bad. No soda and no ice. Asked cashier about it she said didn 't know a thing about it and if I wanted to know contact corporate. So here I am and my question is why you don't care about this business. I am thankful QT just opened a new place just down the street. I will still stop at Circle K when I travel but this place needs help.