Citizens Debt Relief’s earns a 5.0-star rating from 6 reviews, showing that the majority of clients are exceptionally satisfied with debt resolution services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I was skeptical at first!
I was skeptical at first! But after working with one of their associates (Eli) he really helped reassure me that I was in the right hands. I am close to graduating their program and cannot be any happier to leave my debt in the past. Cheeers!
Just like many others, I was laid off due to COVID-19
Just like many others, I was laid off due to COVID-19. Fortunately enough, I was able to join into Citizen's program before the virus hit. If I hadn't done so, I definitely would not have been able to fare as well as I have these last few months. Cheers!
I almost never write reviews for companies, but Citizens has been so great that I felt like I owed them one
I almost never write reviews for companies, but Citizens has been so great that I felt like I owed them one. I Spoke with Gary about six months ago to sign up for their services. He was very patient and answered all 100 of the questions that I had regarding this option. I was mostly concerned with getting my credit score back on track and he assured me that there would be no long term effect. I trusted my gut and signed up. 6 months later and my credit has almost fully recovered, but most importantly Citizens is taking care of my debts just like they said they would. I feel like I can finally see a light at the end of the tunnel. I would highly recommend their services.
Citizens Debt Relief Complaints 3
Replied
I started doing a debt relief with them in June
I started doing a debt relief with them in June. I was to make my first payment July 16th. Of 323.00 i made that payment and another one in Aug. I recently found out they dropped me because of the state i live in. They only refunded me 268.49 and it paid them 646.00 so can you help me get the rest of my money back?
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted by Citizen's Debt Relief
I was contacted by Citizen's Debt Relief. The agent was someone named ***. They explained to me that they could help me pay down my credit card debt. It was not explained to me that they would take money for over 6 months and not contact any of my creditors. My credit rating was severely affected by this - going down to 538. One account was closed and two other were about to be put in legal action. I called repeatedly for an explanation of why it was taking so long for them to even contact the creditors. The process was not explained clearly and yet they received over $3000 from me. This money was collected by a third party called *** Payment LLC. I was told by *** that the money was in my account and yet the *** contact has informed me that there is only $1500 in that account. I believe this program to be a scam. *** was at first responsive to my texts and calls and now has not responded to me in two weeks. The phone number for the company is not valid.
The complaint has been investigated and resolved to the customer’s satisfaction.
In April , I was approached by a representative from Citizens Debt Relief
In April , a representative from Citizens Debt Relief contacted me. Amidst cancer treatments, I faced a huge debt pile. He claimed they could restructure my debt for easier catch-up. After discussions, I chose to collaborate. They sent a welcome kit, appearing genuine. They assured no fees until successful settlements. They created a draft account for saving to settle debts sequentially. Post the initial draft, only half my funds remained, the rest allocated to fees. I questioned the representative. He insisted no fees were charged. Yet monthly, my account reflected only half the deposits. In July, most funds were withdrawn for a payment to a company I didn't recognize. Suspecting fraud, as my debts were untouched and collections loomed, I noted their lack of promised updates. Inquiries about the funds led to empty promises of contact. It seems they exploit the distressed, siphoning funds. My attempts at direct contact failed. I seek the refund they claimed was available anytime. They warrant closure.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Citizens Debt Relief Legit?
Citizens Debt Relief earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Citizens Debt Relief. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Citizens Debt Relief resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Citizens Debt Relief has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for citizensdebtrelief.com can be seen as a positive aspect for Citizens Debt Relief as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Citizens Debt Relief's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Citizensdebtrelief.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Citizensdebtrelief.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Citizens Debt Relief have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Citizensdebtrelief.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Citizensdebtrelief.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Citizens Debt Relief.
However ComplaintsBoard has detected that:
- Citizensdebtrelief.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The citizensdebtrelief.com may offer a niche product or service that is only of interest to a smaller audience.
- Citizens Debt Relief protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Citizens Debt Relief
One of the most important aspects of Citizens Debt Relief is that it offers a wide range of services aimed at helping people get out of debt. Whether it involves debt consolidation, debt settlement or credit counseling, the firm has the right solution for every client that comes to them. They work with each customer closely to understand their debt situation and financial goals, and then come up with a tailored plan to help them achieve their financial objectives.
Citizens Debt Relief is also known for its exceptional customer service. The company has a team of specialists who are always ready to attend to clients' concerns and inquiries, no matter how complex their debt problems may be. They genuinely care about the well-being of their clients and put their clients' interests first.
In terms of reputation, Citizens Debt Relief has built an excellent name for itself in the industry. It has received several positive reviews and has earned an A+ rating from the Better Business Bureau (BBB). The company is trusted by thousands of individuals across the country who have entrusted their financial wellbeing to the firm.
In conclusion, Citizens Debt Relief is a reliable and trustworthy company that provides top-notch debt relief services to its clients. With its experienced team, the firm has the expertise to help you get out of debt and alleviate financial stress. If you are struggling with debt, Citizens Debt Relief is the perfect partner to help you achieve financial freedom.
Overview of Citizens Debt Relief complaint handling
-
Citizens Debt Relief Contacts
-
Citizens Debt Relief phone numbers+1 (800) 560-3956+1 (800) 560-3956Click up if you have successfully reached Citizens Debt Relief by calling +1 (800) 560-3956 phone number 0 0 users reported that they have successfully reached Citizens Debt Relief by calling +1 (800) 560-3956 phone number Click down if you have unsuccessfully reached Citizens Debt Relief by calling +1 (800) 560-3956 phone number 0 0 users reported that they have UNsuccessfully reached Citizens Debt Relief by calling +1 (800) 560-3956 phone number
-
Citizens Debt Relief emailsinfo@citizensdebtrelief.com77%Confidence score: 77%Supporttcs@citizensdebtrelief.com75%Confidence score: 75%
-
Citizens Debt Relief address697 3rd Ave Ste 105, New York, New York, 10017-4003, United States
-
Citizens Debt Relief social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
FreeScore
6 reviews
Trinity Debt Management
5 reviews
Authorize
20 reviews
GoFreeCredit.com
7 reviews
TopTradelines
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I almost never write reviews for companies, but Citizens has been so great that I felt like I owed them one. I Spoke with Gary about six months ago to sign up for their services. He was very patient and answered all 100 of the questions that I had regarding this option. I was mostly concerned with getting my credit score back on track and he assured me that there would be no long term effect. I trusted my gut and signed up. 6 months later and my credit has almost fully recovered, but most importantly Citizens is taking care of my debts just like they said they would. I feel like I can finally see a light at the end of the tunnel. I would highly recommend their services.
Love these guys. I couldn't have done it without them.
I was skeptical at first! But after working with one of their associates (Eli) he really helped reassure me that I was in the right hands. I am close to graduating their program and cannot be any happier to leave my debt in the past. Cheeers!
Just like many others, I was laid off due to COVID-19. Fortunately enough, I was able to join into Citizen's program before the virus hit. If I hadn't done so, I definitely would not have been able to fare as well as I have these last few months. Cheers!