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CB Car Dealers Citroen repairs to my new ds5 not completed since march 2019 to date.
Citroen

Citroen review: repairs to my new ds5 not completed since march 2019 to date.

H
Author of the review
6:44 am EST
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I took my new DS5 for service during march 2019, and after that I experienced that it stopped upruptly while driving, I took it back and requested them to check the fault, I was told it was the diesel pipes which where replaced but it did not help, I took it back they checked it and said maybe it was the injectors, also did not help, I was told injector housing leaked, it was repaired but meanwhile a pierce of metal was negligently left inside engine chambers, engine failed to turn, so it ceased, workshop manager told me they take responsibility and they will get a new engine, but they bought a secondhand one, the problem persisted, I complained to Citroen Customer Care I was told to take the matter with the ombudsman( am submitting my complain with them now). I requested them to help me with a courtesy car, they gave a scrap car which is now standing in my yard and they promised to come and fix it but they never did, I am now stuck without transport and am unable to do my work as a business man, please help me to get my car back( fixed and running with a guaranteed engine)

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  1. Citroen Contacts

  2. Citroen phone numbers
    8800 100 1150
    8800 100 1150
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    Russia
    +33 969 391 818
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    France
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    +44 800 093 9393
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    United Kingdom
    +61 288 929 199
    +61 288 929 199
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    Australia
    +64 800 248 7636
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    New Zealand
    +43 800 333 472
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    Belgium
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    Germany
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    Ireland
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    Italy
    +31 800 248 7636
    +31 800 248 7636
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    Netherlands
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    Portugal
    +34 913 213 921
    +34 913 213 921
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    Spain
    +46 771 443 322
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    Sweden
    +41 800 002 112
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    Switzerland
    +90 212 359 6363
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    Turkey
    +86 400 886 6688
    +86 400 886 6688
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    China
    +852 23 892 380
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    Hong Kong
    +81 120 541 060
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    Japan
    +65 64 708 600
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    Singapore
    +27 860 772 424
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    South Africa
    +55 800 011 8088
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    Brazil
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  3. Citroen emails
  4. Citroen address
    6, rue Fructidor, Paris, 75017, France
  5. Citroen social media
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    Nov 21, 2024
Citroen Category
Citroen is ranked 23 among 1391 companies in the Car Dealers category