CB Government Services City of Tshwane Metropolitan Municipality refund from municipality

City of Tshwane Metropolitan Municipality review: refund from municipality 4

Jurianna of ZA

Feb 13, 2012 10:12 am EST

Verified customer

Featured review

We sold our home in rooihuiskraal last year august. (account no [protected]) our municipality account was closed and we were informed that any amounts outstanding will be paid back to us. Our attorneys send through the cancellation of our account after the house was registered into the new owners name. After lots of telephone calls and emails we still haven't got the amount due to us. Please help us to get this settled with the municipality and to get our money back from the.

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Jan P Grobler

1 comments

Jan P Grobler of ZA

Jun 29, 2015 7:52 am EDT

Verified customer

Did you get your refund? I'm going through the same process now...still no luck!

Arisa Voges

1 complaint

1 comments

Arisa Voges of ZA

Jul 16, 2017 9:17 am EDT

Verified customer

Replying to comment of Jan P Grobler

Have you been refunded by the City of Tshwane?

Maria Labuschagne

1 comments

Maria Labuschagne of ZA

Mar 15, 2018 6:12 am EDT

Good day.
After my property was sold on 15 Dec 2018.
I called e-mailed. Visit City of Tshwane and still waiting for my Refund. Please can somebody call me on
[protected]. Maria

Emilia Lamprecht

1 comments

Emilia Lamprecht of ZA

Jul 23, 2018 9:28 am EDT

Verified customer

Good afternoon
My property was sold and registered on 13 Feb 2018. My attorney submitted a refund form numerous times and still no refund.

I phoned the council as I relocated to Cape Town in February. I was told that the account was closed but a journal still needs to be done in order to activate my refund. Up until today no refund.

This is totally unacceptable. I got information that amongst the piles and piles of refunds to be made, refunds dating back up to 2011 was still not done.

Do I need to contact the Mayor of Pretoria or Carte Blanch? This is really unacceptable. It one misses one single payment of pay a day or two late, everything gets cut off? This is not fair.

My rates and taxes account number was/is [protected] - E Lamprecht.

I am looking forward to your reply.

Regards.

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City of Tshwane Metropolitan Municipality Contacts

City of Tshwane Metropolitan Municipality phone numbers

+27 123 589 999
+27 123 589 999

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Customer Service

+27 124 272 111
+27 124 272 111

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Call Centre (Pieter Delport Centre

+27 123 582 111
+27 123 582 111

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Call Centre (Pieter Delport Centre

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City of Tshwane Metropolitan Municipality emails

customercare@tshwane.gov.za

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Support

City of Tshwane Metropolitan Municipality address

Cnr Van der Walt and Vermeulen Streets, Munitoria Building, Pretoria, 0002, South Africa

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