Menu
For Business Write a review File a complaint
CB Footwear Clarks defective product
Clarks

Clarks review: defective product

K
Author of the review
7:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My beautiful red shoes fell apart, the soles of the shoes disintegrated while I was walking this weekend, the uppers are perfect, I have not worn the shoes out by any means.
I just called Clark's customer service 3/18/20, representative told me it was like tires and they break down. I asked for the shoes to be resoled, replaced, some how make up for the shoes being unwearable.
the Representative said that they can't help me. She was not at all surprised by my complaint when I described the condition of the soles, clearly a well known issue. She also hung up on me when I said I was going to complete the survey at the end of the call.
I bought the shoes at Nordstroms, I didn't know that the shoes were not meant to last longer= I never would have bought them.
I am pleased to say that REdBack, Columbia, and Solomon have all repair ed or replaced the soles on my shoes and boots that had separated or deteriorated after many years of wear.
my advice is : Don't by Clark's shoes, they don't last . And there is no Customer Service!

View 0 more photos
0 comments
Add a comment

More Clarks reviews & complaints

Clarks - Soles fall apart! 169
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Clarks - Sole & heel disintegration 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Clarks - Soles fall apart or crack open 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Clarks - Top of shoe detaching from sole 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Clarks - Sole of shoes cracked after 2 months 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Clarks - Poor quality 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Clarks - Bullying, rudeness and racism 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Clarks Contacts

  2. Clarks phone numbers
    800 2500 2525
    800 2500 2525
    Click up if you have successfully reached Clarks by calling 800 2500 2525 phone number 2 2 users reported that they have successfully reached Clarks by calling 800 2500 2525 phone number Click down if you have unsuccessfully reached Clarks by calling 800 2500 2525 phone number 1 1 users reported that they have UNsuccessfully reached Clarks by calling 800 2500 2525 phone number
    33%
    Confidence score
    European Countries
    1800 760 367
    1800 760 367
    Click up if you have successfully reached Clarks by calling 1800 760 367 phone number 1 1 users reported that they have successfully reached Clarks by calling 1800 760 367 phone number Click down if you have unsuccessfully reached Clarks by calling 1800 760 367 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling 1800 760 367 phone number
    100%
    Confidence score
    Australia
    +1 (800) 102-4504
    +1 (800) 102-4504
    Click up if you have successfully reached Clarks by calling +1 (800) 102-4504 phone number 0 0 users reported that they have successfully reached Clarks by calling +1 (800) 102-4504 phone number Click down if you have unsuccessfully reached Clarks by calling +1 (800) 102-4504 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +1 (800) 102-4504 phone number
    India
    +44 145 889 9904
    +44 145 889 9904
    Click up if you have successfully reached Clarks by calling +44 145 889 9904 phone number 1 1 users reported that they have successfully reached Clarks by calling +44 145 889 9904 phone number Click down if you have unsuccessfully reached Clarks by calling +44 145 889 9904 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +44 145 889 9904 phone number
    100%
    Confidence score
    United Kingdom
    +1 (800) 211-5461
    +1 (800) 211-5461
    Click up if you have successfully reached Clarks by calling +1 (800) 211-5461 phone number 0 0 users reported that they have successfully reached Clarks by calling +1 (800) 211-5461 phone number Click down if you have unsuccessfully reached Clarks by calling +1 (800) 211-5461 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +1 (800) 211-5461 phone number
    United States
    +1 (800) 563-1825
    +1 (800) 563-1825
    Click up if you have successfully reached Clarks by calling +1 (800) 563-1825 phone number 0 0 users reported that they have successfully reached Clarks by calling +1 (800) 563-1825 phone number Click down if you have unsuccessfully reached Clarks by calling +1 (800) 563-1825 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +1 (800) 563-1825 phone number
    Canada
    +86 218 023 1825
    +86 218 023 1825
    Click up if you have successfully reached Clarks by calling +86 218 023 1825 phone number 2 2 users reported that they have successfully reached Clarks by calling +86 218 023 1825 phone number Click down if you have unsuccessfully reached Clarks by calling +86 218 023 1825 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +86 218 023 1825 phone number
    100%
    Confidence score
    China
    +62 212 252 2270
    +62 212 252 2270
    Click up if you have successfully reached Clarks by calling +62 212 252 2270 phone number 1 1 users reported that they have successfully reached Clarks by calling +62 212 252 2270 phone number Click down if you have unsuccessfully reached Clarks by calling +62 212 252 2270 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +62 212 252 2270 phone number
    100%
    Confidence score
    Indonesia
    +81 345 102 008
    +81 345 102 008
    Click up if you have successfully reached Clarks by calling +81 345 102 008 phone number 2 2 users reported that they have successfully reached Clarks by calling +81 345 102 008 phone number Click down if you have unsuccessfully reached Clarks by calling +81 345 102 008 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +81 345 102 008 phone number
    100%
    Confidence score
    Japan
    +60 355 694 868
    +60 355 694 868
    Click up if you have successfully reached Clarks by calling +60 355 694 868 phone number 1 1 users reported that they have successfully reached Clarks by calling +60 355 694 868 phone number Click down if you have unsuccessfully reached Clarks by calling +60 355 694 868 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +60 355 694 868 phone number
    100%
    Confidence score
    Malaysia
    +65 64 766 619
    +65 64 766 619
    Click up if you have successfully reached Clarks by calling +65 64 766 619 phone number 1 1 users reported that they have successfully reached Clarks by calling +65 64 766 619 phone number Click down if you have unsuccessfully reached Clarks by calling +65 64 766 619 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +65 64 766 619 phone number
    100%
    Confidence score
    Singapore
    +66 27 908 105
    +66 27 908 105
    Click up if you have successfully reached Clarks by calling +66 27 908 105 phone number 1 1 users reported that they have successfully reached Clarks by calling +66 27 908 105 phone number Click down if you have unsuccessfully reached Clarks by calling +66 27 908 105 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +66 27 908 105 phone number
    100%
    Confidence score
    Thailand
    +90 212 270 6680
    +90 212 270 6680
    Click up if you have successfully reached Clarks by calling +90 212 270 6680 phone number 1 1 users reported that they have successfully reached Clarks by calling +90 212 270 6680 phone number Click down if you have unsuccessfully reached Clarks by calling +90 212 270 6680 phone number 0 0 users reported that they have UNsuccessfully reached Clarks by calling +90 212 270 6680 phone number
    100%
    Confidence score
    Turkey
    More phone numbers
  3. Clarks emails
  4. Clarks address
    40 High Street, Somerset, BA160EQ, United States
  5. Clarks social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Clarks contacts
Clarks Category
Clarks is ranked 21 among 120 companies in the Footwear category