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Classmates review: unauthorized withdrawl 47

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4:18 pm EST
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This is the second time my card has been charged without my permission.. I complained last year about the same thing and it continues to happen. I need something done about this! $39.00 is alot of money withdrawn especially if I dont have it. Last year
I was overdrafted due to the withdraw that was made from my account without permission. I would like to get my money back. One thing I would like to know is how did they get my card number when it was just changed...Please look into this matter and let me know the results...susan.[protected]@region16.net

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The complaint has been investigated and resolved to the customer’s satisfaction.

47 comments
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Mary Womack
Willcox, US
Dec 11, 2008 4:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

For the last 2-3 years I have been getting sent someone else's account in addition to my own. Now I can't even get on mine because it doesn't register as my account

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kathy Crabtree
Springfield, US
Jul 14, 2009 9:30 am EDT

I just got a charge to my credit card by classmates.com that I didn't authorize for $15.00 on July 14, 2009

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stephen alford
Phoenix, US
Sep 12, 2009 11:08 am EDT

My membership to classmates.com was canceled by my bank over a year ago due to unauthorized charges. Looked at my bank ststement today ande there is another charge from them.

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BUTTCRACK
Oceanside, US
Sep 15, 2009 7:52 pm EDT

CLASSMATES CHARGED $15 2 MY CARD JUST NOW. ON SEPTEMBER. 15, 2009.
I WANT MY MONEY BACK NOW. MY PHONE # IS [protected]

THANX COREY

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carol salisbury
Ridgewood, US
Oct 15, 2009 9:27 am EDT

yes i tried to get classmates.com and no one picks up i had classmates and and i did not authorize the charge you put on my account now everything is bouncing in my check book i am a disable woman i live on a very low income please put the money back

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carol salisbury
Ridgewood, US
Oct 15, 2009 9:32 am EDT

please give me my money back i am a diabled woman live on a fixed incomei never authorize any thingi need my moey

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martha berrio
cicero , US
Oct 19, 2009 10:48 am EDT

i cancelled my acct w/classmates a few weeks ago. now i find out that my account is over drawn due to a 15.00 that classmates took out of my acct. i am not happy at all and i want this matter resolved asap...

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Charles Lindberg
Key West, US
Nov 10, 2009 12:50 am EST

Classmates.com charged for an automatic renewal, and when asked to remove the charge and cancel the account, they were happy to cancel the account, but not remove the charge. I've been in this situation several times in the past, and this is the first time a company has refused to remove the charge.

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Greg Kazmierczak
US
Dec 15, 2009 12:21 pm EST

I am trying to cancel my subscription to Classmates.com. I was billed for $39.00 and have not signed up or authorized this.

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Jenene Adair
Crawfordville, US
Jan 04, 2010 8:40 pm EST

Please cancel my membership. I thought I only joined for three months. and found a fifteen dollar charge on my account unsure as to how many times I have been charged.

Jenene Adair

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jack romo
Port Orchard, US
Feb 04, 2010 3:40 pm EST

Why am I still getting charged. I only signed up for 3 months.

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kalwatson
Abilene, US
Apr 12, 2010 10:05 am EDT

Be very careful on this site, they cost us 6 months of billing to two additional sites at $19.95 per. At least thats where MVQ claims they got the information from. I went back to the site and cant seem to find any opt in authorizing use of the credit card for other billing.

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JKR
US
Jul 05, 2010 12:13 pm EDT

No refund on the Auto renewal charge of $59.00. I didnt OK the auto renewal at classmates.com. I e-mailed classmates and asked for a refund because I didnt want the classmates web service. No refunds given from Classmates.com

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Evelyn M. Wirta
Sunapee, US
Jul 08, 2010 11:13 am EDT

I was charged for a renewal of this .com company without my permission on my credit card. I told my credit card company that I want a credit to my account.

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disinhearted
Gainesville, US
Jul 22, 2010 12:34 pm EDT

I HAVE ON SEVERAL OCCASIONS TRID TO CANCEL MY ACCOUNT WITH CLASSMATES.COM - WHEN I SIGNED UP FOR GOLD MEMBERSHIP IT WAS SUPPOSED TO BE $15/YEAR. I AM BEING BILLED $15 QUARTERLY AND WANT OUT. - CAN NEVER GET ANYONE ON THE PHONE AND HAVE CANCELLED ONLINE TO NO AVAIL. HELP !

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DCFJ
US
Sep 06, 2010 5:37 pm EDT

I joined these guys a few years ago. I had a eck of a time getting out of tere but finally did. However,
now they have me online again, UNAUTHORIZED PROFILE and said member since 2009. I NEVER
rejoined. I have filed a complaint with the FTC, these people are a nuisance.

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Dana Watkins
louis., US
Sep 15, 2010 9:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My cousin is a lawyer.If Iam not off her in 1 week ...We will take action. This is a joke.no way to get off here. I am furious with this scam..I will tell all people on my classmates page whats up and this is a scam. you will have all sign off and complainting if you dont take me off. what a joke...dana watkins

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Dana Watkins
louis., US
Sep 15, 2010 9:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

if I have to cancel may card this will be bad.. I think this should be made public in the news..about this scam you are running.

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tsmhc
US
Sep 22, 2010 5:55 pm EDT

I received my Visa bill and see that on 09/09/10 I was charged $39.oo. I did not know of or authorize this charge, so please credit my Visa account for the $39.00 and cancel my subscription. Please verify this request for my records. Patricia Morgan

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I dont have a opass word
lengby, US
Oct 04, 2010 9:53 am EDT

You charges my account with out my permision i no longer want to belong to class mates please rembures my account of this charge.
inez Bakken

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Jeremy
US
Nov 08, 2010 11:37 am EST

I have unsubscribed from there "service" but continue to get unwanted Emails. I can't find an address or phone Number to contact them. When I hit unsubscribe. it tells me I am already unsubscribed.

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Patrick
US
Nov 08, 2010 2:26 pm EST

Classmates.com is a total ripoff. They bill you for ridiculous fees and then they make it where you can't cancel your membership. This website ought to be abolished immediately. This is nothing more than a racket.

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Brenda King
Burton, US
Dec 01, 2010 11:04 am EST

I had called previously saying I did not want to renew my membership in classmates.com. On December 1, 2010 my mastercharge account was charged $39.oo for another year. Please remove this immediately as I do not want it. Thank you.

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Shirley Cage
Blanco, US
Jan 03, 2011 2:07 pm EST

I did not authoirize charges made to my credit card on my December billing.

Please cancel my subscription and make refund

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jean9271
Fayetteville, US
Jan 04, 2011 6:20 pm EST

my account was canceled end of november. classmates have charged my visa dec. 12, without authorization. on the phone, they have no record of me, therefore i cannot get them to credit my account.

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Loretta Reutlinger
Bethlehe, US
Jan 31, 2011 5:04 pm EST

Did not sign-up for a new contract with Classmates.com. they deducted $39.00 from my checking account without my knowledge and permission. lojomom@aol.com

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Joseph Fritsch
Batesville, US
Feb 09, 2011 7:55 pm EST

JANUARY MASTER CARD BILL HAD A CHARGE BY
CLASSMATES .COM DATED 1/2 G8*84NOO IN AMOUNT OF $39.00. I DID NOT AUTHURIZE THIS CHARGE.
REMOVE FROM MY BILL.

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Robert Barker
Whitby, CA
Feb 22, 2011 3:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Annual membership fee charged to my credit card despite my cancelling the membership. Please credit my VISA for the amount of $59.00 USD

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Frank L. Einsel
Shoemakersville, US
Feb 23, 2011 7:03 am EST

Classmates fraudulently billed my credit card a $39.00 renewal charge that I did not authorize. I cannot get anyone to answer the telephone at the number I called which is [protected].

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Linda Goodenough
Tomah, US
Feb 24, 2011 12:48 am EST

I completely agree with you. They are a big ripoff. But I cancelled my charge card and now they can't bill me anymore.

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ksm2002
Ballwin, US
Mar 01, 2011 5:52 pm EST

This website is a scam. They will bill your credit card and use there obscure T&Cs as their defense. Anyone considering signing up for this website should have it head examined. Use Facebook and save your money. Do NOT give this company your credit card info.

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Joel Trevino
US
Mar 12, 2011 10:19 am EST

I was charged by Classmates.com 39.00 for a renewel fee with out my permission. I do not use the site for over a year. I want my money back.

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Iris DeBerry
Winston-Salem, US
Apr 26, 2011 12:33 pm EDT

I did not sign up for automatic billing. I want to cance my account with classmtes.com and want my money returned to my account now I cannot affoord the subscription to classmates.com Will authorize my bank to refuse paayment to classmates.com

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Mary S Jensen
US
Jun 22, 2011 12:07 am EDT

I did not order this and don't know how they got my debit card number.
I have been charge $39.00 as of June 10.

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Tiriale
US
Jun 22, 2011 6:39 pm EDT

Automatic renewal without an easy way to cancel. They are also spammers. I cannot seem to get them to stop sending me e-mails.

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Jim Jack
North Platte, US
Jun 26, 2011 2:28 am EDT

I did not authorize my classmates renewal and was charged 39.00 dollars for it on my visa credit card. I want my credit card credited for that amount and dont want any more memerships or renewals. Please take of this for me as i dont use your site anymore. Jim Jackson, North Platte, Ne.69101

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Eddy Wilde
Winnipeg, CA
Jun 27, 2011 3:45 am EDT

I have been attempting to cancel my membership in Classmates all to no avail please have someone contact me to affect cancellation as soon as possible Les (Eddy Wilde lwilde1@mymts.com
Thank you for your prompt attention

Les Wilde

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will_brotherton
Gilbert, US
Jul 12, 2011 8:10 pm EDT

1. This website shares info with other websites. I have added small qualifiers to one site. It shows up in offers from other sites.
2. Each time I have logged onto this site, my operating system appears to lock up. I reboot to get back control.
3. I will stay away.

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Peggy Cooper
Lutz, US
Oct 07, 2011 11:59 pm EDT

I joined Classmats.com on Sept. 12, 2010 for a three month trial at 39.99. They won't stop taking the fee out of my account. I do not want the service. I need it stopped.

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bettyworkman
wpalmbeach, US
Nov 24, 2011 8:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Double charged my credit card, 29.95 twice on the same day! Advertised special 1 time charge of 19.95! How does that work?

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  1. Classmates Contacts

  2. Classmates phone numbers
    +1 (206) 301-5700
    +1 (206) 301-5700
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    1501 4th Ave Ste 400, Seattle, Washington, 98101, United States
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