Classmates’s earns a 4.4-star rating from 358 reviews, showing that the majority of users are very satisfied with reconnecting experience.
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i want to unsubscribe
I want to unsubscribe to classmates.com.
However there is no way I can talk to a person there as they are always too busy. I recently signed up for a three month trial. I should have saved my time and money.
Just unsubscribe me and we'll call it even! Can you do that?
Carmel adams
[protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
personals on home page
I innocently went on classmates.com to find out info about a class reunion. Every time I went onto the home page, there were ads for local women who were shall we say advertising themselves for ? Unsolicited ads shouldn't be a part of a page which could really be a neat communication tool to get in touch with old high school buddies. I cancelled my membership. Too bad a good thing has to go bad - - -
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized charge for membership
Classmates.com charged my credit card for a membership that was unauthorized. I have not used classmates.com for about two years. I first used the free trial, paid about $15.00, provided my personal info at that time however my membership was cancelled thereafter!Now I have this charge which I am demanding a full refund. I have reported this to my bank & have initiated the proper procedures to file a fraud report unless my refund is received in a timely manner..
The complaint has been investigated and resolved to the customer’s satisfaction.
I just noticed a charge on my crdit card. They said they keep your credit card on file and automatically charge you after your membership has run out and that they have the right to do that. I've called my credit card company but they said they can't remove it unless classmates agrees? That is total crap!
Go to the Classmates website and re.I've your own credit card info.
Same thing happened to me. I've contacted my credit card company and the Better Business Bureau
WWW.MYLIFE.COM...WWW.REUNION.COM ...WWW.MYLIFE.COM
I am an attorney researching the business practices of WWW.MYLIFE.COM, WWW.REUNION.COM and WWW.MYLIFE.COM . I am interested in their practices as it relates to the unauthorized SCRAPING OF EMAIL ADDRESS BOOKS.
Pending my review, consideration of legal action shall be evaluated. I located your complaint from a google search of all those complaining about reunion.com and my life.com . Any information you may provide would be helpful so as for me to understand the issues, but response should not be considered as developing an attorney-client relationship. I merely need to obtain information.
Here's a few questions:
1) Did you join the dating portion of these sites and have any issues and concerns?
2) were you enticed to visit any of these websites after an email came to you, appearing like it was from a friend, inviting you to join?
3) do you feel the terms of service and privacy policy noted on the site explained what exactly they were going to do to your email addresses?
4) Were your email address contacts emailed an invitation to join after receiving an invitation which claimed you sent them the invite?
5) how has your involvement damaged your reputation or any finacial losses?
6) Were you contacted by any other companies associated with any of these sites claiming that you had joined their site also, being sent marketing info from companies, ASKING FOR YOUR TELEPHONE NUMBER, OR RECEIVING MONTHLY CHARGES TO YOUR TELEPHONE BILL?
So as to support my interest and qualify my identity, I would refer you to a few of my recent cases I filed, so that you can confirm that I do represent individuals in internet privacy matters. Google my recent cases:
lane v facebook,
valentine v nebuad
simon v adzilla
slater v tagged.com
Once you locate these cases, review the atorneys noted, and then confirm I have the same email as the attorney noted on the lawsuit:
"Attorney Joseph H Malley
malleylaw@gmail.com"
Please feel free to contact me in confidence to discuss any issues. As noted at this point I am merely researching and discussing complaints to determine if there is any allegations of merit.
Thanks
Attorney Joe Malley
1045 N ZANG BLVD
Dallas, Texas
United States
Phone: [protected]
email me back at: malleylaw@gmail.com
I noticed a charge on my card from this company. I have never used them ever, and have no idea how they got my credit card information. I believe it may have been through one of their sister companies (a lineage site? ancestry.com maybe) but i don't know for certain how they got my information. I promptly called my credit card company and told them i wasn't paying for the charge. Problem solved.
The same thing happened to me! I have called my credit card people. I called Classmates with the number they gave on the credit card, but of course, it's only a recording!
renewal fees deduction automatic without approval
2 years ago I signed up for classmates.com When it was time for renewal, I tried repeatedly to cancel without success. They have taken the liberty of deducting the annual fee automatically from my checking acct. I do not wish to continue membership with this company. Repeatedly I have logged on to their website, entered my e-mail address along with my...
Read full review of Classmates and 53 commentsbilling
I would like to cancel my subscription to Classmates.com and can't find out how. It is not very good when you call the number you are given and can't talk to a person.
Read full review of Classmates and 134 commentsscam charges
Classmates.com automatically charged my credit card without my authorization for membership fees, then refused to refund the money after I'd alerted them to the mistake. They had changed the Terms of Service (which is a contract) since my initial membership to an automatic charge of my card at the end of my membership and told me they could change their TOS anytime they wanted. Classmates.com refused to cancel my membership unless I logged into the site and requested the cancellation online. THEN they informed me that by logging on, I had agreed to the new Terms of Service and had forfeited my membership fee by doing so! I complained to the company via snail mail, email and phone calls without success. I had to resolve the issue via my credit card company by disputing the charge and providing copies of my complaints to Classmates.com. The credit card company refunded my money. My next step would've been the Better Business Bureau. READ THE TOS OF ALL ONLINE SERVICES PRIOR TO LOGGING IN EACH TIME! Companies can (and do) change them often and without notice to you!
The complaint has been investigated and resolved to the customer’s satisfaction.
You must be a natural born idiot. Why would you give them your card and expect not to be charged.
"Classmates.com automatically charged my credit card without my authorization for membership fees"
You gave it to them, what did you expect?
failure to provide services
I have been a gold member for 3+ years. It seems that Classmates.com has changed its rules for contacting other members and even for contacting their own Help services. There is neither a place to hit "send" in order to get your email sent out to a classmate or former student nor to send your question as to how to get the email to send in the first place. "Customer service" and "Help" are useless. It is a rather helpless feeling especially when one has paid to use/belong to its services. I am wondering why I have to pay for NOT being able to use Classmates.com.
The complaint has been investigated and resolved to the customer’s satisfaction.
scam artists
This company made an unauthorized debit to my ckg account. The most infuriating aspect of this whole thing was spending half an hour trying to find a phone number or even a working email to contact them on their site. There is a place to email them, but when you try you get an 'oops, sorry no page'. They are scam artists.
I will join any class action suit. Losing $39 is not the point. having it stolen from me is.
Apparently, I'm just one of many. They need to be put out of business.
The complaint has been investigated and resolved to the customer’s satisfaction.
Classmates got me for 59.00. The money was taken from my checkng account because my wife was listed as a secondary on it. She cancelled her membership to classmates over four years ago. When she recently called about the charge she was told by a representative that she did not cancel the membership for life.
Classmates has the practice of archiving peoples information then waitng for some time to go by just to reactivate membership without the person's knowledge. By the time you discover that you have been taken it is too late. They refuse to refund your money and tell you they will once again cancel your membership.
The worst part is the 59.00 charge was forwarded from and old debit card on an account that had been closed for over a year. Anyone reading this better check with your bank because according to my bank (Charter One) auto withdrawls will be forwarded to another account even if they were not set up by the account holder. Just because it is closed does not make it inactive or safe.
I just hope that classmates goes out of business soon so no one else will get taken or fall victim to their scams.
Walter
think classmates is the bigest rip-off every
fraud
They are giving unauthorized credit card information to ap9*privacyprotection. After signing up for "gold" membership on this site, I got a pop up for a free credit check and a $100 gift card for canadian tire. I did not sign up for this service. I closed the pop up because I was not interested. Somehow they got my credit card information. After talking to "andy" at privacy protection, I was informed that classmates gave them the credit card information. So much for their secure site. Whatever you do, do not sign up for "gold" membership on classmates. You are getting more than gold membership! You are gaining an unauthorized credit card bill!
The complaint has been investigated and resolved to the customer’s satisfaction.
When I joined classmates I unknowingly joined Privacy Matters123 they took 39.90 from me. When I contacted Classmates they said I took advantage of a free trial. Well if it was free then why was 39.90 stolen from my account. Isnt there some law where online companies disclose who their in bed with. Dont join Classmates.
Todays Date:03/26/09 I signed up for some free trial anyways I had got a debit of $12.99 taken out of my bank acct. from a company TLG*GREATFN59135057 [protected] OR ENDING NUMBERS 7625 OR 9041 Well I did'nt evan have $12.99 in my acct. I didn't understand. I didn't know what that charge was for I've never heard of that and then my bank also charged me $27.50 for insuffient funds. So I called the number that was givin to me on my bank statement about the $12.99 charge and got a hold of a lady there and I asked her what was the company I was calling and told her what had happened she did take the charge off but only just the charge my bank said that they were responsible for the insuffient funds as well I had my bank type up a letter and had it notorized. The next day I was preparing to do my taxes and I was going through my all my oldbank statements and apparently this CLASSMATES ONLINE INC [protected] had been taking out every month $12.99 since 12/26/07 plus I was charged twice in two of those month $15.00 by a different company name. ALL AND ALL THEY STOLE $239.36 I have all my statments now and this will NOT be the end of ME..I will fight this! Here's an ADDRESS I got from TLG people: ATTN:EXECUTIVE SUPPORT, P.O.BOX, 6100 WESTERVILLE, OHIO, 43086 I hope this helps anyone thats been screwed by this company...
GOT RIPPED OFF TO $40.00
Thanks Class mates I have kids to feed! How do you sleep at night. Remember what goes around comes around!
unauthorized credit card charge of $39
I have not even visited classmates.com for years and yet somehow, when my account balance is in the single digits I get a $39 charge from classmates.com. I have never signed up for any pay service from that website, so aside from getting tons of spam from them over the years I have no idea why I would be getting charged $39. Someone has to do something about this. I am going to call my bank tomorrow morning, but based on other things I have read about this issue it is not likely my money will be refunded, meaning I am now out another $35 for the overdraft charge on my bank account.
The complaint has been investigated and resolved to the customer’s satisfaction.
same thing happened to me! Seems like there is a lawsuit brewing!
automatic renewal
Has anyone been charged with a membership automatic fee withdrawal from their banks by classmates.com? I signed up for the $20.00 life time membership at classmates.com for $20.00. Life time was not life time. They have now charged me for a gold membership at $39.00 a year. I have asked them to cancel the same day they stole my money and to refund my $39.00...
Read full review of Classmates and 12 commentsscam
I recently resigned up to the free side of Classmates.com. One day later, while checking my credit card online, I saw a mysterious charge to SHopping Essentials. I phoned the number associated with the charge and was passed off to numerous "associates" who all refused to tell me just who they and their company was. They said they had no record of my name or phone number. They asked me to verify myself by giving them my credit card number! When I balked at that, the guy (Carlos # 18228) scoffed that they "already had the number" because they charged me. So I said to read me the number and I would tell them if they were correct. He refused and said they couldn't do that. To dispute the charge, I was told to fax him a copy of my credit card bill showing the charge! I told him that I was calling my credit card company and cancelling the charge. I did that but also had to cancel my card and will have to wait a week to 10 days to get my new card. I also have to deal with juggling a few automatic payments that are on the card. I never gave my credit card number to Classmates. How did they or their 'partner in crime' get it? No fine print on a terms of use blurb should allow for stealing a credit card number! That, my friends, is still a crime!
The complaint has been investigated and resolved to the customer’s satisfaction.
WWW.MYLIFE.COM...WWW.REUNION.COM ...WWW.MYLIFE.COM
I am an attorney researching the business practices of WWW.MYLIFE.COM, WWW.REUNION.COM and WWW.MYLIFE.COM . I am interested in their practices as it relates to the unauthorized SCRAPING OF EMAIL ADDRESS BOOKS.
Pending my review, consideration of legal action shall be evaluated. I located your complaint from a google search of all those complaining about reunion.com and my life.com . Any information you may provide would be helpful so as for me to understand the issues, but response should not be considered as developing an attorney-client relationship. I merely need to obtain information.
Here's a few questions:
1) Did you join the dating portion of these sites and have any issues and concerns?
2) were you enticed to visit any of these websites after an email came to you, appearing like it was from a friend, inviting you to join?
3) do you feel the terms of service and privacy policy noted on the site explained what exactly they were going to do to your email addresses?
4) Were your email address contacts emailed an invitation to join after receiving an invitation which claimed you sent them the invite?
5) how has your involvement damaged your reputation or any finacial losses?
6) Were you contacted by any other companies associated with any of these sites claiming that you had joined their site also, being sent marketing info from companies, ASKING FOR YOUR TELEPHONE NUMBER, OR RECEIVING MONTHLY CHARGES TO YOUR TELEPHONE BILL?
So as to support my interest and qualify my identity, I would refer you to a few of my recent cases I filed, so that you can confirm that I do represent individuals in internet privacy matters. Google my recent cases:
lane v facebook,
valentine v nebuad
simon v adzilla
slater v tagged.com
Once you locate these cases, review the atorneys noted, and then confirm I have the same email as the attorney noted on the lawsuit:
"Attorney Joseph H Malley
malleylaw@gmail.com"
Please feel free to contact me in confidence to discuss any issues. As noted at this point I am merely researching and discussing complaints to determine if there is any allegations of merit.
Thanks
Attorney Joe Malley
1045 N ZANG BLVD
Dallas, Texas
United States
Phone: [protected]
email me back at: malleylaw@gmail.com
This Classmates.com IS some scam! They lure you in with a one-time fee of $15, then before you know it - you're being charged every month. As a few of you wrote - there is no way to contact them via phone.. as you only receive a recorded message & then it diconnects you... BUT WHAT YOU CAN DO is notify your bank as soon as they take your money. Your bank is on YOUR side. If more of us take this action immediately - perhaps we can put these crooks out of business.
Diane V.
automatic renwal
I had the "automatic renewal" recently charged to my card for $39 after my previous one year membeship was 9.95 and the card they charged to had the wrong expiration date. I don't recall ever selecting an automatic renewal selection nor do I recall getting a notice about it. I have now had to file a dispute with my credit card company and have read many other similar complaints.
The complaint has been investigated and resolved to the customer’s satisfaction.
I quit using Classmates.com for some time. I did not authorize an automatic renewal on my account. Please reimburse me.
Joyce Sullivan Barrett
235 Dixie Trail
Carthage, TX 75633
does not refund
I have signed up for the 7 day free trial period. It was said that they wouldn't be deducting anything from my bank account within those 7 days. I even saved the email, but yet the moment I had put in my credit card I was deducted of $14.95 for something I have no clue or recognition of.
The only reason I signed up was to find old classmates. It has said that someone was looking for me and that they had sign my guestbook. The only way to look at my guestbook was to sign up for the Gold Membership. I did the free trial. Not even a day has passed since my 7 day free trial, I did not get an email regarding anything to say that my free trial was up, not even one notice of them taking and charging me for my 14.95 also.
I checked my bank account again and I a pending for $39.00 was being withdrawn from me. I had gone and logged myself into the classmates account and deleted all of my credit card information. I had emailed them an email regarding this matter of this fraudulent scam that they are doing. I have not recieved a reply from them yet.
I can't afford it anymore. They already took it out of my account. Thought I had until March 21st. Have cancer and many med. bills.
When I went in and "talked/message" I was sent to another spot that I would have to join and pay for. How is that fair?
On 10-7-23 there was a charge of $21.60 on my Chase Amazon Credit Card.
I've never heard of this company and never applied or agreed to any service they provide.
This charge was not at all authorized.
The only information I have is the name PCH Classmates.com
This morning, (April 22, 2023), I found an Unauthorized charge from Classmates to my credit card.
How did they get that information?
Of course… I alerted my bank, and am disputing the charge.
I googled this co., and there are a lot of identical complaints.
They have been charging me for a service I did not order. They refuse to refund the money. I did not order classmates. Com. They have been ripping off my bank account for 3 years.
Today,arch 4, 2023, my account was charged $21.60. I have not corresponded with PCH*CLASSMATES, nor authorized any charges.
You are sending a file to update my password, but it never gets to me!
Please cancel my subscription. I am not able to open any information received from your company nor am I able to contact your office. I have been a member for several years and nothing works anymore.
edpenziner@yahoo.com.
Ed Penziner
i need my money refunded i did not order a plan from you. my email is carolwagner725@gmail.com. Thank You So Much.
why can't i open the classmates web site it has been off line for weeks are they ever going to fix the problem with the app iwould like a response thank you
I can't get on your site. This is my last request.
unauthorized billing
I signed up for a free 7 day trial with Classmates.com and then canceled the subscription to Classmates. In April, when I received my credit card statement there was a charges from ap9*athomerewards+-v for $19.95 not once, but twice. All the information that was on my credit card statement was a [protected] CT no physical address was listed. I should have closed out my credit card account the first time. Now, I am disputing the charges.
The only site I signed up with this credit I have was with Classmates.com. They basically shared my information with ap9*athomerewards+-v to sign up for a membership with this company. Charges I did not authorize. I am disputing these charges but Classmates cannot get away with this unethical and illegal business practices.
If any one else has problems with Classmates I am looking in being a part of a class action lawsuit against Classmates.com. Here is the website so one can state your experience http://www.abingtonip.com/class.html. I was contacted within a few days of my submission.
I have taken off my account with Classmates and will spread the word about their business practices.
The complaint has been investigated and resolved to the customer’s satisfaction.
Classmates must be put out of business! They are running a scam. I know because they charged my credit card for $39, claiming that I asked them to renew a trial membership. Paypal was no help at all (no surprise there) so I wrote to my state attorney general's office, which got Classmates to refund my money despite Classmates' claim to the contrary.
Hi Con,
This is IObit Support Team.
Please contact us via support@iobit.com tp let us know your payment statement and email address, so we can locate your order and further help.
We will reply your email in 24 hours.
Thank you for your time.
Never agreed to any services. Please remit all debits.
I responded to a promotion for a 1yr membership in this company. Buried in the fine print., said they would do auto renewal charging $48. As soon as I saw the charge I immediately contacted them. No refunds because they know they have a lousy product. I will enjoy telling any and everyone what a scam they run!
I didn't authorize the charge of $15.00 on my credit card, please refund same
Robert
I have tried for SEVERAL WEEKS to UPGRADE my membership and TWO DEBIT CARDS WERE TURNED DOWN. I tried accountnow VISA DEBIT (898)[04/19] [protected] and
netSpend Visa DEBIT [protected]
No reason was given for the cards being turned down.
I did not authorize a payment of 39.00 to Classmates. Furthermore, I have asked on several occasions to be taken off the list. I do not use this site and never will. Please refund my 39.00 to my paypal account.
Robert Burlison
This "SERVICE" was supposed to be a one time good deal "peek" at my Classmates, and supposedly who had tried to contact me. I've called and cancelled, my bank called on my behalf and they reimbursed me a couple of months worth, then every couple of months they hit my account again. What we need is an Attorney from Bend Oregon to file a Class action suit against these fraudsters. Who all is with me?
They refuse to stop (M y account) .I think it's a scam. Thanks for what ever you can do.
I recently found a charge of $ 15.00 on my credit card statement, and after repeated calls to classmates representative where they replied that the refund was processed and payed, and stateing that the problem was with my credit card company. I had called my credit union representative and explained what was going on, and was told that they had no information of a refund from classmates being paid to my credit card.
5 years ago I got an email from "Classmates" saying that there were old classmates wanting to contact me. I went to their site and signed on for the "TRIAL PACKAGE" ... I went to their site, and a gal who was friends with my cousin, and I attended the same school as she did after redistricting. She had left me a note saying hi, and referred to something that happened a long time ago, and obviously she remembers something, but I don't. The site is cheesy, with archaic graphics, obviously someone isn't putting much effort into something that could be beneficial if they were intelligent enough, or if they had INTEGRITY and were trying to provide a service. Obviously that is NOT the case, as I went to my bank, who called Classmates, and we both spoke to a guy who I'd love to meet in a very dark alley. He laughingly admitted that I had cancelled, years earlier, then again months earlier, and he said "it doesn't matter, we bill as long as we have your account number, if you don't catch it, that's your fault for not keeping better track of your finances"... My banker talked with him and the bank said they would deny their access to my account. After a couple of months they charged me again. It's time to put these hucksters in jail, with a little dab of butter! Shawn Dowdy Mt
Classmates Reviews 0
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About Classmates
The service offers various features that enable users to reminisce about their past educational experiences. Members can browse digitized yearbooks, view profiles of schoolmates, and share memories through photos and stories. Classmates.com also provides a platform for planning reunions and fostering alumni networks.
While basic membership on Classmates.com is free, which allows for limited interaction and access to content, the site also offers a paid subscription model. Premium membership unlocks additional functionalities such as the ability to view full profiles, send and receive private messages, and access more detailed information from yearbooks.
Classmates.com is designed to cater to a wide demographic of users who are interested in reconnecting with their past school communities. It serves as a repository of school memories and a tool for re-establishing connections that may have been lost over time.
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5. Attaching supporting documents
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9. Post-Submission Actions
Overview of Classmates complaint handling
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Classmates Contacts
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Classmates phone numbers+1 (206) 301-5700+1 (206) 301-5700Click up if you have successfully reached Classmates by calling +1 (206) 301-5700 phone number 0 0 users reported that they have successfully reached Classmates by calling +1 (206) 301-5700 phone number Click down if you have unsuccessfully reached Classmates by calling +1 (206) 301-5700 phone number 0 0 users reported that they have UNsuccessfully reached Classmates by calling +1 (206) 301-5700 phone number
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Classmates emailsconsumerreports@classmates.com100%Confidence score: 100%Support
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Classmates address1501 4th Ave Ste 400, Seattle, Washington, 98101, United States
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Classmates social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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