Closet Factory’s earns a 1.0-star rating from 1 reviews, showing that the majority of home organization enthusiasts are dissatisfied with their custom storage solutions.
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We hired Closet Factory cuz we wanted our whole house done where smaller shops may not handle
We hired Closet Factory cuz we wanted our whole house done where smaller shops may not handle. We closed the design late June/early July. Install date was scheduled for end of August. From first day installers arrived I knew this was not gonna be delivered in 9 days as they had scheduled. I called the Designer and she said first day things can be bit hectic as they trying to organize the parts as this is a big project. I mentioned that aside from desorganization the installer only arrived at noon. Next day same thing and the next. Installers started from the office where I work from home instead of a room where they had all the parts. The installers switched to the closet in the rooms, laundry, entertainment center, garage. At the end of the 9 days they only finished the rooms and laundry and not complete missing parts. Then they rescheduled for two weeks later to "complete" the job. Not! Finished only the garage and entertainment center. Now I am in October and the office hasn't been done. I had to chase the office to give me a date instead of Closet Factory promptly apologizing. They keep saying it was a big job but I thought Closet Factory was a big company seems it is a Mom and Pop shop even worst. At least a Mom and Pop shop cares for customer and wants to return. closet Factory is making no effort. Of course the way they setup payment schedule they already received 90% of the payment upon first day installer arrived. I still owe $5000 at the end of the project whenever that finishes. I am still in the middle of the living room, had to rearrange my garage cuz they left a bunch of wood and still waiting. after chasing they gave me a 11/1 and 11/2 installation but already saying it will be missing some things. Ridiculous at the minimum I should not have to pay the remainder amount. good lord it was 50,000 project. Hope someone reads this from high up.
Is Closet Factory Legit?
Closet Factory earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Closet Factory. The company provides a physical address, 4 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Closet Factory has registered the domain name for closetfactory.com for more than one year, which may indicate stability and longevity.
Closetfactory.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Closetfactory.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Closetfactory.com you are considering visiting, which is associated with Closet Factory, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Closet Factory have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Closet Factory website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Closet Factory protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About Closet Factory
One of the unique aspects of Closet Factory is their focus on customization. They understand that every home and every individual has different needs and preferences, which is why they offer a wide range of customization options. Customers can choose from a variety of materials, finishes, colors, and accessories to create a storage solution that perfectly fits their space and style.
Closet Factory also offers a comprehensive design process that ensures every detail is considered. Their designers work closely with customers to understand their needs and preferences, and then create a 3D rendering of the proposed storage solution. This allows customers to see exactly what their new storage solution will look like before it is installed.
In addition to their custom storage solutions, Closet Factory also offers a range of organizational accessories, including hampers, jewelry drawers, shoe racks, and more. These accessories can be added to any storage solution to further enhance its functionality and organization.
Overall, Closet Factory is a trusted and reliable company that provides high-quality custom storage solutions for every room in the home. With their focus on customization, exceptional customer service, and comprehensive design process, they are a top choice for anyone looking to improve their home's organization and functionality.
Overview of Closet Factory complaint handling
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Closet Factory Contacts
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Closet Factory phone numbers+1 (407) 767-7111+1 (407) 767-7111Click up if you have successfully reached Closet Factory by calling +1 (407) 767-7111 phone number 0 0 users reported that they have successfully reached Closet Factory by calling +1 (407) 767-7111 phone number Click down if you have unsuccessfully reached Closet Factory by calling +1 (407) 767-7111 phone number 0 0 users reported that they have UNsuccessfully reached Closet Factory by calling +1 (407) 767-7111 phone number+1 (724) 374-3544+1 (724) 374-3544Click up if you have successfully reached Closet Factory by calling +1 (724) 374-3544 phone number 0 0 users reported that they have successfully reached Closet Factory by calling +1 (724) 374-3544 phone number Click down if you have unsuccessfully reached Closet Factory by calling +1 (724) 374-3544 phone number 0 0 users reported that they have UNsuccessfully reached Closet Factory by calling +1 (724) 374-3544 phone number+1 (310) 516-7000+1 (310) 516-7000Click up if you have successfully reached Closet Factory by calling +1 (310) 516-7000 phone number 0 0 users reported that they have successfully reached Closet Factory by calling +1 (310) 516-7000 phone number Click down if you have unsuccessfully reached Closet Factory by calling +1 (310) 516-7000 phone number 0 0 users reported that they have UNsuccessfully reached Closet Factory by calling +1 (310) 516-7000 phone numberDesigner+1 (804) 748-2010+1 (804) 748-2010Click up if you have successfully reached Closet Factory by calling +1 (804) 748-2010 phone number 0 0 users reported that they have successfully reached Closet Factory by calling +1 (804) 748-2010 phone number Click down if you have unsuccessfully reached Closet Factory by calling +1 (804) 748-2010 phone number 0 0 users reported that they have UNsuccessfully reached Closet Factory by calling +1 (804) 748-2010 phone numberBuilding Materials
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Closet Factory address1620 Timocuan Way Ste 124, Longwood, Florida, 32750-2606, United States
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Closet Factory social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Closet Factory contacts
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