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Combined Motor Holdings Group / CMH Group

Combined Motor Holdings Group / CMH Group review: the worst people to deal with 6

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7:01 am EDT
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I purchased a vehicle from Hatfield Auto on [protected], on delivery of the vehicle I took the vehicle and realized over that day that this vehicle had been in a major accident, as I took it to two panel beaters I deal with and they confirmed my suspicion, I then contacted the dealership to inform them I want the deal cancelled immediately and the told me this was fine, I then emailed them on [protected] first thing in the morning to ensure that they transferred my very large deposit back via a electronic transfer, as I had transferred the cash to them, they then told me this was not possible, and they would give me a cheque and this would take 10 working days to clear, I told them that is insane, and I wanted my cash immediately, as I needed a vehicle and had found one in good order, and not a code three vehicle like the one they tried to sell me, they then requested the bank do a three day special clearance which was never done, and they charged it to my account. I need my money now, and they are refusing to give me my money as I had paid them! I also want a full refund of any charges incurred due to their mistake!

6 comments
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Donson
US
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Jan 24, 2011 5:00 pm EST

Selling a vehicle to someone else when an intent of offer to purchase has been processed without even contacting me to advise that another party wanted the vehicle and offering me first right of acceptance.

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Pranesh Sewnunan
US
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Aug 29, 2018 4:37 am EDT

Vehicle booked in for service and a few other faults. All the faults were resolved but service not done. I need to now bring vehicle back in for service to be carried out due to incompetent staff. This dealership needs to reimburse me for my petrol costs due to the inconvenience. Utter disappointed in the service received.

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Weiyuan Huang
US
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Sep 18, 2018 12:29 pm EDT

i payed almost money to this website to sell my car, but where is the post of my car? 500AED only post one week ? is this fraud website? is this how you make money from people ? you delete my post, you want no one call me and i can sell the most cheap price of my car to you website right ? can you explain where the hell is post of my car ?

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Francois van den Berg
ZA
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Jan 22, 2019 9:43 am EST

CMH believes it is ethical to paint over rust and then not disclose the problem when selling a car. This is a 2016 Suzuki Swift and should not have rust problems.

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Sbonelo
ZA
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Aug 04, 2019 4:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think CMH Nissan Hillcrest missled me. I only bought a car because they said it had a service history. I am still waiting for the service book and the spare key since May 2019 which I believe they do not have. Car make was Toyota Etios sedan 1.5x sprint model 2017

Name: Sbonelo Khomo
email: sbonelokhomo5@gmail.com

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Thabang Samuel
US
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Dec 14, 2020 12:40 pm EST

Good Day

I bought a polo TSI from CMH Menlyn in October 2020. The car was in good condition from the outside but internally it had problems. On delivery of the car, it had warning signs and I further notified my sales rep. To date the car has a gear box faulty and its currently sitting a mechanical warehouse. What is devastating is that I only drove the car for a month only and it broke. CMH is claiming from my warranty plan and does not want to assist as they were suppose to give me the car in good condition. Furthermore, the mechanics are telling me that I have to pay a shortfall amount of which I do not have.

The list is endless and I am hoping for a positive response as I am paying for a non-existent car.

Kindly please assist me, Ms Motsepe, email: LetitiaM@cogta.gov.za and [protected].

  1. Combined Motor Holdings Group / CMH Group Contacts

  2. Combined Motor Holdings Group / CMH Group phone numbers
    +27 315 804 280
    +27 315 804 280
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    75%
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    Customer Service
    +27 315 804 200
    +27 315 804 200
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    100%
    Confidence score
    Head Office
  3. Combined Motor Holdings Group / CMH Group emails
  4. Combined Motor Holdings Group / CMH Group address
    1 Wilton Cres, Umhlanga, 4319, South Africa
  5. Combined Motor Holdings Group / CMH Group social media
  6. Laura
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    Dec 18, 2024
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Combined Motor Holdings Group / CMH Group is ranked 604 among 1391 companies in the Car Dealers category