Collier's Heating & Air Conditioning’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their service and installations.
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Our AC unit in our home stopped working
Our AC unit in our home stopped working. Because I'm 8 months pregnant and have a small child, we needed someone to come out right away. We called Collier's Heating & Air Conditioning and Mary was really helpful. She answered our questions about our home warranty and how it would work with them. She was able to send someone out the same day (June 30th) for a fee of $259. We were okay with that, hoping it would be an easy fix and a same-day solution. Mary was so nice and explained things to us, so we thought this company was trustworthy.
The technician, Robert, came out and did his thing. He said we needed a new compressor, but because our unit was old, it would be more cost-effective to get a whole new unit. We were fine with that. We couldn't do anything that day because we needed to hear back from our home warranty company. So, we decided to have another person come and give a second opinion before making such a big purchase. The guy came on July 2nd at 9 am and by 9:30 am, he had fixed it and our AC was working again. He replaced a part that my husband had seen Robert replace, but Robert couldn't get it to work. Either he connected it wrong on purpose or he didn't know what he was doing.
My husband called the business and said we didn't want to be charged for the emergency visit. The girl on the phone said there was nothing they could do, but they could send someone out for free to check the other guy's work and make sure it was done right. We declined the offer because they missed it the first time and made us wait almost two whole days for it to be fixed unnecessarily.
Is Collier's Heating & Air Conditioning Legit?
Collier's Heating & Air Conditioning earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Collier's Heating & Air Conditioning. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Trustcolliers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the trustcolliers.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Collier's Heating & Air Conditioning protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Collier's Heating & Air Conditioning has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Collier's Heating & Air Conditioning Reviews 0
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About Collier's Heating & Air Conditioning
One of the key factors that sets Collier's apart from its competitors is its team of highly skilled and experienced technicians. These professionals undergo rigorous training and certification programs to ensure that they are equipped with the knowledge and expertise to handle any heating or cooling issue that may arise. Whether it's a routine maintenance check, a repair job, or a complete system installation, customers can trust that Collier's technicians will get the job done right the first time.
In addition to its exceptional team, Collier's also prides itself on offering a wide range of high-quality products from leading manufacturers in the industry. From energy-efficient heating and cooling systems to advanced air purification solutions, Collier's ensures that customers have access to the latest and most innovative products available. This commitment to quality ensures that customers receive reliable and efficient systems that meet their specific needs and preferences.
Furthermore, Collier's understands the importance of providing exceptional customer service. The company believes in building long-lasting relationships with its customers, and this is evident in the way they prioritize customer satisfaction. From the initial consultation to the final installation or repair, Collier's strives to exceed customer expectations at every step of the process. Their friendly and knowledgeable staff is always ready to answer any questions or concerns, providing personalized solutions and guidance to ensure that customers are completely satisfied with their experience.
Another noteworthy aspect of Collier's is its dedication to energy efficiency and sustainability. The company recognizes the importance of reducing environmental impact and helping customers save on energy costs. By offering energy-efficient products and promoting eco-friendly practices, Collier's helps customers achieve a comfortable indoor environment while minimizing their carbon footprint.
Overall, Collier's Heating & Air Conditioning is a trusted and reliable company that provides exceptional service, top-quality products, and a commitment to customer satisfaction. With their experienced technicians, extensive product range, and dedication to energy efficiency, customers can confidently rely on Collier's for all their heating and cooling needs.
Overview of Collier's Heating & Air Conditioning complaint handling
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Collier's Heating & Air Conditioning Contacts
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Collier's Heating & Air Conditioning phone numbers+1 (574) 269-3393+1 (574) 269-3393Click up if you have successfully reached Collier's Heating & Air Conditioning by calling +1 (574) 269-3393 phone number 0 0 users reported that they have successfully reached Collier's Heating & Air Conditioning by calling +1 (574) 269-3393 phone number Click down if you have unsuccessfully reached Collier's Heating & Air Conditioning by calling +1 (574) 269-3393 phone number 0 0 users reported that they have UNsuccessfully reached Collier's Heating & Air Conditioning by calling +1 (574) 269-3393 phone number
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Collier's Heating & Air Conditioning emailsdana@trustcolliers.com84%Confidence score: 84%dharmon@trustcolliers.com83%Confidence score: 83%
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Collier's Heating & Air Conditioning address2315 Shelby Dr, Warsaw, Indiana, 46580-2164, United States
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Collier's Heating & Air Conditioning social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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