Procter & Gamble
Reviews and Complaints

Leaked and melted my panel

didn't expect that it will damage my dashboard. i have a lexus nx300 and it's less than a year. frustrating!

The oil inside Febreze CAR vent clip leaked and melt my car print and AC dashboard.
The print and the dashboard are permanently damaged and cannot be cleaned. I have
cleaned it a few times and the corrosion damage is permanent.

I have the same problem, i’m Really frustrated

Please let me know what did u do

You can contact P&G and they will send you a complaint questionnaire, which if completed they will consider, review your claim. The catch is you need to have the Febreze Clip-on AND the original packaging. I spent the time to fill out the questionnaire, take/send (12) pictures, acquire (2) damage estimates (Nissan's quote was over $3, 000) and explained I thought it was unreasonable expectation for a consumer to have the packaging for a $5.00 air freshener for over a week after purchase, PLUS save an air freshener that was leaking on your hand and just damaged the dash board of a new car…The response boils down to thanks for filling out the form, but without the clip-on and packaging we cannot “evaluate the merits of your claim.” In other words by requiring the packaging and clip-on they can skirt the fast majority of claims.

I am so upset this has caused so much damage to my car which was supposed to improve it. Why would they put a solution that would damage the interior of the car plus at flimsy plastic cover. I am a single mom. I can afford an attorney and it devalued my car a lot now. I am so upset I’m hysterically crying. Why would you make this?

I am so upset. This stripped my paint on my dash and I found this site when I was doing research on this item. What do I do now? I can’t afford an attorney. This just devalued my car so much when it was supposed to improve it. It’s got a flimsy plastic cover and why the hell would you put a solution in it that would damage the car?

Same here! I Purchased the Hawaiian sent febreze vent clip for my 2017 focus that I have owned for less than six months. The clip leaked all over the dash and console and stripped away the finish. I am just sick about it because this is the first brand new car I have ever owned and until now everything was immaculate. I can’t believe a three dollar vent clip has ruined part of my interior. There should be a class action lawsuit against febreze and we should all be reimbursed for the damages that we’ve incurred due to these faulty vent clips. I don’t understand why they are still on the market when the company knows that they can cause this type of damage!

Same here. I purchased the Hawaiian scent Febreze vent clip and installed it in my new 2017 Focus that I’ve had for less than 6 months. The clipped leaked all over my dash and console and ate into the plastic, ruining the finish. I’m just sick about it because this is the first brand new car that I’ve ever owned and until now everything was immaculate! I don’t understand why these clips are still being sold when the company knows that they cause damages to the interior of a car! There should be a class action lawsuit against Febreze and we all should be reimbursed for the damages that these things have caused!

Same thing with Safeguard - went from a 4 oz bar to a 3.2 oz bar. I'll be changing brands.

Raise the price and stop shrinking the hand soap! Who wants to open a new bar more often thus wasting the customers time (on top of customers $$). Here's another thought: I don't care if the damn thing floats, so how bout taking the air out and put more soap in? It's not greed, it's stupidity at P&G!

Hi, I have recently purchased a box of the premium nappies as I was pacing my sons bag I noticed the quality of the new nappies is considerable different - the older nappies had a strip which turns a different colour when wet the new one there are no indicators and the nappies itself is of poor quality this is only the latest problems - When I made the choice to go with Pampers, I was told it is the best in the market even though it is expensive while when I first started I didn't have any complaints of late the issues seems to add up - 1 my previous purchase was even worse every time we had to change the baby we had to clean up the gel that falls out the nappies, as well while some of the nappies keeps the wetness in some of them don't, we have to change the babies clothes at night as the nappies does not keep him dry - other purchases 1 when opening the nappy it tore as it was stuck together about 45% to 50% of the box was put into the bin as they could not be used - another purchase straps just tore of about 10 - 15 nappies - It seems as if the quality of the nappies are getting worse and now that my son is active we find the nappy becomes undone and fall out - I am lucky that I have not had an embarrassing incident outside my home but I shouldn't be experiencing any fall outs :-( - My Email address is veleshramchander@yahoo.com - PAMPERS WE HAVE A PROBLEM

Ag no man! So here i go to exited with my first borns birth! Everyone saya PAMPERS IS THR BEST. So me wanting the best, buy Pampers premium gold! Awe man! I thought its only me! But yes! Gel in my bed all hours of the day and night this was such a discrace when it happend in the mall! Gel everywhere! I have photos of nappies that havent even been worn that are torn on yhe side! No man huggies! Get on these issues now and stop stealing our joy of parenthood and our money!
marynapienaar1@gmail.com

Good day. I am really frustrated with Pampers diapers. My son had an allergic reaction to his huggies. I switched over to pampers but so dissapointed with the EXPENSIVE diaper. My son did not even pee twice and all the gel is falling out of the side? Its so frustrating becuase when night time changes come i have to clean is whole crib that is full of gel! I bought 3 jumbo pack but are so dissapointed. I would like to know what is going to be done about it. Like we all said its expensive. My boy used a jumbo pack huggies 2 weeks now with pampers its a jumbo pack every week. I have photos to show that the diapers is torn and that its not even full yet. Contact me please. chantellehenrico@hotmail.com

I've got a similar problem to the ones mentioned above. The little rubber bands at the sides always seem to come loose/break, leaving the nappy wide open on the one side, resulting in leakage. This is a huge frustration as I've bought quite a lot of nappies in advance, also because I used to trust pampers in the past. It's got nothing to do with the activity or size, as my baby is only 4 weeks old and therefore not very active, and the size is correct according to his weight. I feel pampers is one of the leading brands in nappies and therefore should provide a certain service/quality that goes with the price/name. At this stage, according to me, that's not happening. Please do something. Hope to hear from you soon. Thank you in advance. janetmostert@telkomsa.net

The quality of Pampers nappies have dropped. I have been using size 4+ . I usually buy a box. recently 2 boxes had gel that is so hard and uncomfortable for my baby. the straps breaks and there's always leakage. in most of those Pampers the cushion is not even. I had to throw away almost half.
Very disappointed about the quality of Pampers that are made. Pampers are not cheap.

I bought a pack af pampers active baby 4 {7 to 14kg}70 in the pack for my twins to sleep in at night.“As you say one pampers one dry night“but there has been nappies that just burst open an just gel everywhere at least 10 times now, nappies are expensive especialy when buying for twins.hope to hear from you soon we can't just waste money like that
Do something about it please
Email me on anvanloggenberg@gmail.com or phone me on [protected] will be waiting for your call
Regards Angelique

Ek het n pak pampers gekoop en die gel val uit. Ek gebruik net pampers al vir 16 maande. So kan jul iets aan doeke doen dat die gel nie uit val nie asb. Email my asb by deirdre.kotze@gmail.com
Sal bly wees as jul kan reply en dalk kan refund.

Hello, I am very disappointed with the box of pampers I purchased from my local asda store.
out of a box of 30 odd nappies atleast 20 of those nappies were rubbish! I barely even get the strap around my child & it rips off, what is going on there? At first I thought it was my fault but after the third nappy & barely tugging the strap at all I realised its the quality of the nappies.. I have always bought this brand of nappies for my child & would like to carry on buying them but the quality of the straps are terrible & I can't afford to buy nappies for the fun of it a lot like a lot of other mothers! I would apreciate if you could email me? A simple apology wouldn't go a miss.

I am very disappointed with pampers. I am using active baby size 4+ and the urine and gel are leaking out of the diapers 95 percent of the time. I have thrown away several unused diapers. Every time i think that i bought a bad batch but doing some recearch its amazing that so many people are experiencing the same problem with pampers. My 13 month old baby battles with nappy rash, is the leaking gel in the pampers diapers the root cause for the rash?

Around Christmas of 2013 I bought a 10 pack of Duracell AA batteries. I put one in a clock and a week later the clock stopped working. I put in another battery and
the same thing happened. Then my granddaughter stopped by with a clock for Christmas gift, we tried to put a battery in it but the battery appeared to be too big. We tried another, it went in but the clock didn't run. Then my TV remote quit working, I put a new Duracell in it and the TV turned on but then nothing else would work. When I went to remove the battery, the whole compartment was full of whitish powder. It was ruined and no type of battery would work I then noticed that my new Duracells with an expiration of Dec 2023 had Chinese symbols next to the AA. Apparently these batteries are now manufactured in China. So Goodbye Duracell and Hello American made Energizers. Will now alert all my family, friends, and post on Facebook.

I've noticed same thing. I used to use Duracell exclusively without problem. Now, it seems that everything I have Duracell in has corroded, ruining the devices. I told my daughter to check her devices too, and sure enough, they were corroding too. I took out one battery and it ruined the finish on my dresser with leakage. It would appear that something has changed with Duracell quality. I no longer trust them to be a top notch battery.

I just opened up a 24 packege of Duracell 'AA" batteries. Guess what? Three (3) leakers. Date on batteries. Mar 2015

I have had many - and yes, I mean many - Duracell double-a batteries leak into expensive equipment in the last two years. Previously batteries only leaked if they were dead and left in the device too long afterwards. Now the batteries leak before they go dead. This means that the damage isn't discovered until the functionality of the expensive sleep-sound travel alarm clock, or telephone headset, or digital recording device, or television or stereo remote are close to ruin. Or, sadly, have already been ruined. What are they thinking? I will never buy another Duracell product again. And one can clearly see from my list of troubled device that I have almost exclusively used this brand for years.

I HAVE PURCHASED 6 NO OF DURACELL AA SIZE BATTERIES FROM AASHIMA MALL, RELIANCE MART, BHOPAL, MP, BUT THEY ARE NOT WORKING IN A ROBOT TOY .TOY IS OK .
ALOK SONI
+91 [protected]
BHOPAL MP

I have the Wet Jet and this one when you have it head down, constantly leaks. Never had problems with the first one that came into sales.

I have bought many of these and the biggest disappointment is that it stops spraying for no fore see able reason. The batteries are fresh, it is clear at the sprayer, etc. They send coupons for move batteries or solution but that is not fixing the issue!

I have bought swiffer wet jet also. At least 4 of them. They all end up not working after about 3 months. I really like the ease of their use, but not sure if I'll buy another. Wasting my money.

We are on our second Swiffer in one year because the handle broke on the first one with normal pushing pressure. Everything else has worked well, but we are very disappointed that the handle gives away so easily. Would appreciate a reimbursement or replacement.

I bought a Swiffer Wet Jet to use in my kitchen and entry-way. Didn't try it right away. I even bought extra pads. When I tried to use it, it didn't work. The button that controls the solution didn't work. Tried it many times, still didn't work - wasted my money and I'm on social security.

I cannot find Dawn Power Dissolver in any stores in the 08053 area. Where can I buy this product? It is the best grease dissolver I have ever used.

I ordered a TV from Procter & Gamble. It came damaged and I called up the company and they said they were sending a replacement. I am absolutely disappointed with the service as the one they sent me last was damaged too.

I just got the swifter wet jet and it broke at the handle and my husband throw away the receipt before I could do the 1 year guarantee What cab I do now

I have bought two swiffer wet jets from walmart the one sprayer has not ever worked I realy like the swiffer wet jet im just getting a little upset that I have to keep going to walmart to get another wet jet I realy would like to hear back from someone or even a letter again ive been a avide user of the wet jet and would like to keep useing it if the problem can be fixable thanks for listening avide wet jet user km1961316@gmail.com

I am very disappointed with the swifter wet jet. I bought 4 and gave them to some friends. I had one but it stopped spraying. The new ones also stopped spraying. I'm very embarrassed because theirs stopped as well. How many do I have to buy before I get one that works ? It's like throwing money out the window. Thanks Procter & Gamble !

@ Nicky
You have to contact Pampers. You won't get a response from them here. Call the number on the package of diapers.

hello i have been buying pampers for my children for the last 8 years and i got two packs the other day and opened them to find the sticky bit on them was all ripped i took them back to the store where i got them from and they advised me to contact you direct i have never had a problem before but i thought i should let you know as it might be a bad batch or something thanks nicky

I have experienced numerous Duracell 9 Volt coppertop batteries being "dead" right out of the newly opened package. Batteries affected have the date stamp MAR 2015 on the side of them. I have atempted to contact the consumer line but their automated voice system does not give specific guidance in reporting 9 volt battery issues. +
Where should I call to complain.

I totally agree with your opinion that this commercial condones a mother lying to her daughter. I too found that disturbing. thought I was the only one. Unfortunately many more commercials show this type of behavior as well.

People lie, cheat, and steal for a million reasons that have nothing to do with the Tide commercial on TV. Any properly raised child should know not to imitate everything they see on television.

If we don't stop buying their products, it'll even get smaller!

I have experienced the same problems with Kirkland (COSTCO) brand, which are made by P&G. Batteries were marked "best if installed by" March 2010, and March 2012. Destroyed a Cannon compact digital camera, among other items.

I just opened my battery case for 9 volt and the whole side with aaa was corroded. I had filled it up approx 8 months ago, these batteries have 2027 on them [ 32 batteries corroded ]-- the other side is filled with thunderbolt aaa [ 20 of these ], put in at the same time. 😖.. this was my new case that holds many kinds of batteries. This has happened before when they were in the package, never opened. NEEDLESS TO SAY NO MORE DURACELLS FOR ME. Wish I could send photos. Just had to VENT about this SORRY product. Ohhh I see I might be able for photos.

I’m an Electrical Engineer. I have 3 degrees in the Electronics and Electrical fields. I have over 20 TV sets in my house along with a variety of electronic gadgets that currently utilize well over 100 batteries. Yes, I have a large house and Yes my family has a lot of battery operated devices. I've been using various types of Duracell batteries for over 40 years and I can assure you that the Duracell batteries that have been made over the past 10 years or so are absolutely garbage. Duracell batteries will positively leak. It doesn’t matter whether they are placed in a device or left in the original package, they will leak and swell. Being that I repair electronic devices for a living, I’ve had well over 500 devices come across my bench that have been ruined by leaking Duracell AA or AAA batteries. I’ve taken pictures of numerous devices destroyed by Duracell batteries. Do NOT buy them. Buy any other brand of battery.

We had Duracell leaks on multiple flashlights-wall clocks-remote controls and our thermostat! All not close to expiring! Never again will we buy duracell

I see this has happened to many ! Today I went through the entire house replacing the Duracell Quantum batteries and there was tons of different sizes for different things in the house and of course it was past due to return them, the Duracell batteries. I had changed something last month and saw the batteries had appeared to blow ! Crystal like material and some area's of the battery blackened. I thought about it and sort of pushed it out of my mind. Then I kept needing to replace other ones and the same thing, and even in the packages they had come in, some not even opened, many had exploded in the big package I had purchased too and had never touched! Will not buy Duracell again after reading all the comments ! lucky my weather radio was not ruined, radio, computer mouse, clocks, I could go on and on. I don't know if the company pulled them or what but I know where I get batteries they pulled them and will not sell them anymore if they are available !

Last pack of AA's I bought went dead and started leaking after a couple months. Filed a complaint and received a letter for how to properly store batteries. Are they kidding me? I have been storing batteries in the same place for 30 years and never had a problem. Never received the "cupon" they promised. I see many, many complaints on this page similar to mine. I will never trust Duracell again.

Same thing happened to me AAA’s AAs C D they all leak destroyed all my equipment flashlights remote controls everything you Used Duracell batteries gets ruined

I had problem with these battery
I send in item as they ask for and never HERE from them and DID not receive ANY of my item back I got up with Jessica C. Manager Consumer Relats Departmention
I sent my bad battery back to
Duracell
attn: Jessica
PO Box 28165
Green Bay, WI [protected]
If this help any body

I had an icom radio, ic10 receiver, die because of leaking energizer batteries. I called the company and was told they would reimburse me $75 for the damage. My radio cost me over $650. A commercial type radio that are known to last a lifetime. I believe the duracell name is finished.

They really do not care if they ruin millions of dollars of equipment every year just as long as suckers keep buying their batteries. I can not ever buy a duracell battery again after all the electronic equipment I have lost this year alone. They could never get my business back and if they sent me free batteries I would chuck them in the garbage where duracell belongs.

Another deeply unhappy long term customer here. Gone from only using duracell to never again. Several devices ruined that are impossible to replace eg logitech harmony remotes and nintendo wii controllers.
All batteries many years from use by date. I've just checked one of my duracell packs dated 2027 and several leaking. Done with you.

After using lenor unstoppables i came out in a nasty very itchy rash all over my body! I do not have sensitive skin so could not think what was causing it until i stopped using the lenor and have since rewashed all my clothes and rash has gone.

My lenor unstoppable does not smell. A waste of money. I feel guilty for poisoning the environment with such a product. It clearly says on the back harmful to aquatic life. These products should be banned.