Complete Savings / Complete Save
Reviews and Complaints

Unbeknownst to me, complete save have been taking £15 out of my account every month for years on end. As a university student this is very damaging, as I do not have a lot of money in the first place. I would like a FULL refund, for they should not have had my money in the first place.

I woke up this morning and the company had taken £15 out of my account on the 26th February 2022 and I’ve never seen this company in my life.

I never shop online as my stuff never comes.

I also have two bank accounts so how does the company know to use the one that had money in it.

I have bills to pay!

On 24th of February 2022,I was charged £15. I can’t remember signing up for this. This actually affected my mental state cause I had just £20 left in the account before I was charged. Now I’m left with £5. I feel very terrible cause I had plans for my money before I got charged for something I have no idea about. How can I get my money back please?

I was sending my sister money when I realized £15 missing from my bank account and I was confused because I didn't make this payment. When I checked the payment it say "wly*completesave" took £15 on 23 February at 8 am. I came online to check what it is because I never heard of this company in my entire existence, which apparently said it's a £15 membership which I did not sign in for. I am a university student who is currently trying to make my way through paying travel arrangements and driving lessons. I know it is only £15 but I am in need of that money; I am barely getting through.

I have just going through bank statements for the last four months and seen you have been taking £15 a month from my account! I looked up why this would be and who you are. and I am confused as I do not recall accepting this to happen or even sign up.

I would like this issue to be resolved and for my money that you own me to be back in my bank

I am sorry but I never signed up for anything to take out my money especially £15 a mouth. I am trying to save money and it is so frustrating that the money I want to save it being taken away from me which I did not know about until now.

It has been brought to my attention that £15 has been taken without my consent from my bank account for the last few months. I understand what they say to everyone about having to complete a form and what not but I never filled out this said form and was never made aware of it until I have discovered these payments being taken. These unlawful payments date back to 29th November 2021 up until the date of me writing this 23rd February 2022. I would like these payments to stop immediately and for me to be have my money back which totals to date £45. Failure to receive my money back I will be seeing legal action.

This company has been taking money out of my bank account I would like a full refund I am a single mum who can not afford 15 per month I do not use this company for savings my email address is [protected]@icloud.com my name is Tina Robertshaw I want you to stop taking my money every month

Complete savings have taken 30 pounds out of bank account the last two months. I don’t ever recall signing up to this and would never have them take this amount of money. It is a fraudulent act and I would like this resolved and my money back into my account ASAP! One payment was taken out on the 22nd February and one was taken on the 7th February. Not once have I ever signed up for this and had money taken out of my account. I want it refunded asap.

This company has been taking £10 out of my account for some time. The payment does not appear in my 'regular payments'.

I never signed up to this company, have never received any emails or communications from them, and do not wish to use any of their services.

When I emailed them they asked for my account details. I don't have any as they never sent them. They then said they can't deal with me until I provide account details, and gave me a telephone number.

Every time I try to speak to them the operator hangs up on me.

I have no idea how to take the next step, thank you!

I looked on my online banking this morning and noticed £15 has been taken out my account without my knowledge. I have never signed up for any service like this. So will require the money back. It is frustrating as someone who does online shop a lot of the time for this money to be taken out. I am also a student so I check my accounts throughly and also make sure what I sign up for as I have to budget my money every month. £15 to suddenly be withdrawn for my account is no good and quite frankly I feel let down by whatever company who has done this to me.

I have just checked my bank statement and was billed for £15 on the 15th February 2022 from complete savings. I am very careful about where I put my details and I was completely unaware that I would be billed this money from a site that I have never used. It may seem like a small amount, but £15 has been taken once a month multiple times, and as someone on £4.50/hour, this is a real loss for me.

Hello so I checked on my bank to see that customerservice.com took 15 pound from my bank account at know point did I ever sign up with them can I please have a refund and I have tried calling to call them but it says I need a number to cancel my membership which isn’t possible cause I never signed up with them

I have had £15 taken out of my account for the past 2 months now this happened on the 15th of Jan and Feb I am not even a member of this website nor do I know what it is. I think it’s disgusting how your taking money of out my account without my consent. I would like a refund if possible as I have not signed up for any money to be taken out of my account what so ever

I have noticed a subscription from complete savings on my bank account for £10 a month for I have no idea how long!

I did not set this up or provide my card details so I would like to know how they got my information, how long I have been paying this, I would like it cancelled and any money refunded for this apparent service.

I would like to see the evidence where I agreed to and signed up for this service also as it appears to be some form of scam.

I have only just noticed that since September 2021 the company have been taking £15 out of my account every month, and I have not authorised of allowed this to happen, they take £15 out on the 11th or 12th of every month, with so far the grant total being £90,

The company WLY*COMPLETESAVE.CO.UK or Completesave.co.uk is a SCAM. Company is based in switcherland and has illegally registered its domain in the UK, reaching the far corner of the world scamming people purchasing goods and services online.

In my case, they have withdrawn 15.00GBP from my Australian bank account for several years, amounting to thousands of dollars. The debits are small amounts and reoccurring. I suspect it has happen when I purchased online many years ago.

When trying to call the company from abroad no one answers the calls. I am not sure how they have managed to withdraw money from my bankcard without consent and both my bank and I are investigating this further with the view to take legal actions against the directors of this company, including involving the police and the tax office.

My research indicates this company is registered in Switzerland under a different name, probably due to tax fraud issues I assume - should be investigated and STOPPED by the regulators in the Uk and abroad !

Please provide evidence that I have signed up for [censored] like this!

Note thousands of people are being scammed; https://www.mirror.co.uk/money/furious-online-shopper-says-no-8004120

I have no idea why £15 has been taken out of my bank and the name in my transaction list says WLY*completesave.co.uk

I would like to know where the £15 went and what it was taken for

The date it was taken was: Thursday the 10th of February 2022

Why has it been taken?

Due 24 th every month from my bank of Scotland account

Wly• complete saves.c

Is address on my bank statement and they have taken 4 months payment

I admit I do my share of online shopping every month, but never have I come across this website. I just discovered that €15 were taken, without authorization, from my credit card. Unless the money is given back to me, I will have no choice but to report this to the police and sue the company. Please, I need help in order to avoid such drastic measurements.

Thank you,

M

I have been debited £15 for a membership I did not sign up to. I do not know how this company have got hold of my card details but I want a refund and membership cancelled.