Menu
For Business Write a review File a complaint
Complete Savings / Complete Save Customer Service Phone, Email, Contacts

Complete Savings / Complete Save
Reviews and Complaints

www.completesavings.co.uk/frequently-asked-questions

Learn how the rating is calculated

3.4 1726 Complaints
Claimed
Complete Savings / Complete Save has claimed their business profile
Write a review File a complaint

Complete Savings / Complete Save Complaints 1726

ComplaintsBoard
S
5:07 am EDT

Complete Savings / Complete Save Unauthorised payment

I woke up with £30 taken away from my account and I do not recall me signing up to anything while at ordering as one of your colleagues had said. I would like to cancel the subscription and get my money back please

Desired outcome: Would like my money back

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
W
7:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Complete Savings / Complete Save Complete Save

£15 has been taken regularly from my current account for the past 13 months totalling £195

I did not ever ask to join this company and I do not hold an account with them

Can my complaint be investigated please

Desired outcome: Refund of all moneyNo more money taken fraudulently from my account

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
J
4:53 am EST

Complete Savings / Complete Save Money taken from my credit card monthly without authorisation

A sum of £15 was taken out of my account without my knowlege on the 10th of march 2022 , never signed up for anything to do with completesave.

Desired outcome: i would like my money back

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
T
2:14 pm EST

Complete Savings / Complete Save complete save

£30 has been taken out of my bank account for the last 2 months (£15 each month) we contacted the fraud team at my bank account and they said to contact the website to claim the £30 back that has come out of my account. I haven’t subscribed to anything, I really don’t understand what these transactions are for.

Desired outcome: I would like a refund for both transactions.

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
M
1:41 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Unauthorised debit card charges

They have been taking money out of my account for 8 months now, £15 each time, without my authorisation, they have overall taken £120. I need this money back urgently and i’m disappointed about how they took my money without me allowing them to. The photo is only a snippet of some of the months they have taken my money, but at the top you can see the number of months.

Desired outcome: i would like my money back

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
7:11 am EST

Complete Savings / Complete Save I have been charged £15 every month for something I don't remember signing up for and don't use

Please can you cancel my membership with you as i keep getting charged monthly for something that i do not use. can you please respond to me and i can let you know what email account it is under so you can cancel it. also i would like recieve a refund for all the money you have charged me.

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
D
4:11 am EST

Complete Savings / Complete Save About cancl my membership

I want to cancel my membership immediately and want to get refund of my all money.My name is Daniel Ziebura.

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
L
2:49 am EST

Complete Savings / Complete Save Unauthorised credit card charge

I’ve never signed up to this nor do I know what it is or how to contact them. They have taken money £15 from my account on the 8th March 2022 without permission. I would like to know how I get my money back!

Desired outcome: My money back.

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
H
5:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Taking my money from bank

WLY* Complete Save have been taking money fraudulently from my bank account totalling £15. At no time have I requested to join the Complete Save savings plan. I have only just discovered this fraud when Halifax notification. Ican confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated. Htet Htet Su Wai

Desired outcome: Refund

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
4:39 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Charging 15 pounds per month

Wly complete save is charging me 15 pounds each month for 5 months. Starting from November till March I uploaded all the charges in my bank account. I also called my bank and I blocked them. I’m going to take legal action if the money hasn’t been refunded. I never in my life entered or visited this site before

Now i m taking a legal action and i block them to avoid further charges.

Thank you

Desired outcome: 75 pounds

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
4:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Complete Savings

I woke up this morning at 09:40 (Sunday 6th November) to receive a notification that £15 had been spent on my debit card, which is impossible as I was asleep. Upon investigation the charge has come from complete saving who I do not have an account with and upon doing research have found this is a common issue. I am furious.

Desired outcome: I would like a full refund and an explanation.

Read full review of Complete Savings / Complete Save
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
10:37 am EST

Complete Savings / Complete Save unauthorised credit card charges

I have only just realised that WLY*COMPLETE.SAVE.CO.UK has taken the amount of £15.00 on three dates on 27th December, 21 January and 27th February from my Credit Card. I have not authorised for anyone to take this money from my account. The code under their name is [protected].

Desired outcome: Cancellation of these amounts from my credit card and refund of £45.00 by that company.

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
S
4:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Complete Savings / Complete Save Have taken 15 pounds unauthorised

I have just checked my bank to find 15pound has left account from the above company I have no idea how they got my banks details I have not authorised this so I need to know what has happened I will be going to trading standards regarding this as a single parent 15 pounds is a lot

Desired outcome: Refund

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
J
5:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save unauthorized deductions

my account has been debited 15pound for the past few months which I did not authorize. I do not have an account with your company to log in to and cancel anything. I did not give you an email address to register any details. please resolve this matter ASAP or I will be reporting it to the fraud squad in my jurisdiction. each month my account is deducted 15 pound. I find it hard to believe that in this day and age there a people who still scam unwitting people.

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
12:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Returned money that I did not agree to in first instance

This company has been taking £15 out my account since Aug 21 , the same end date 7 transactions in total. I have never signed up or know of this company . It has gone un noticed as I have been very ill with COVID and recently widowed.

I do not have any knowledge or even heard of this company before checking my account for some other transition

please can you advice on my next action

Thank you

[protected]@tranent.com

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
4:29 am EST

Complete Savings / Complete Save membership charge

I have been charged $15 by wly*completesave.co.uk without any notice. I didn't know they’ve subscribed for the package. This is because I assumed the discount offer is for one purchase only, not a paid membership to a separate service.

I want to cancel my membership and my money back!

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
A
6:51 pm EST

Complete Savings / Complete Save Unauthorised credit charges

Ive noticed that going back until at least last September 2021- could have been going on longer but not got transactions online to go further back but £15 is being fraudulently being taken out off my Aqua credit card

Desired outcome: A full refund

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
S
3:58 pm EST

Complete Savings / Complete Save unauthorized card charges

i learned that i was charged 15 euro for a subription i did not agree to.The company also makes it very difficult to unsubcribe from this scam on their website

Desired outcome: please refund the 15 euro i did not agree to give and cancel my subscription

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
A
1:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Complete Savings / Complete Save Unauthorised payments

I’ve noticed after a few Mo this now that this company has been taking out £15 per month and I have tried to cancel this and really need help as I’ve never signed up for anything like this

Desired outcome: I would like as to and refund please

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
M
6:32 am EST

Complete Savings / Complete Save You keep taking payments from my card

Stop taking money from me please

Desired outcome: Pay me back

Read full review of Complete Savings / Complete Save
Hide full review

Complete Savings / Complete Save Reviews 0

Looks like Complete Savings / Complete Save has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

About Complete Savings / Complete Save

Screenshot Complete Savings / Complete Save
Complete Savings is a membership program offering cashback on purchases, discounts, and various monthly benefits. Members can save on shopping, travel, and entertainment with participating retailers. The service requires a subscription, with a monthly fee granting access to the deals.
How to file a complaint about Complete Savings / Complete Save?

Here is a comprehensive guide on how to file a complaint or review about Complete Savings / Complete Save on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Complete Savings / Complete Save in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Complete Savings / Complete Save on ComplaintsBoard.com.

Overview of Complete Savings / Complete Save complaint handling

Complete Savings / Complete Save reviews first appeared on Complaints Board on May 10, 2009. The latest review Money being taken out of my bank without any supervision was posted on Mar 22, 2024. The latest complaint Money being taken out of my bank without any supervision was resolved on Mar 22, 2024. Complete Savings / Complete Save has an average consumer rating of 3 stars from 1726 reviews. Complete Savings / Complete Save has resolved 1051 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.4
13547 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Complete Savings / Complete Save Contacts

  2. Complete Savings / Complete Save phone numbers
    800 389 6960
    800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 8 8 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 4 4 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number
    +44 800 389 6960
    +44 800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number
  3. Complete Savings / Complete Save emails
  4. Complete Savings / Complete Save address
    Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
  5. Complete Savings / Complete Save social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 18, 2024
  7. View all Complete Savings / Complete Save contacts
Complete Savings / Complete Save Category
Complete Savings / Complete Save is ranked 163 among 310 companies in the Web Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.