Complete Savings / Complete Save
Reviews and Complaints

This company has taken money from my account whilst I have never signed up for them, I googled them & apparently they are managing to do this a lot of people without there consent

Hi I have just had £15 takrn from my account today. I have not authorised this?
Can some one help and contact me please reply this?

To Whom It May Concern,

Firstly, I would like to know who "WLY Complete Savings"are? Secondly, why £15 has been taken out of my account by them? Thirdly, how long has this amount been taken out of my account? And finally, when and how did I supposedly sign up for a membership I've never heard of?

I will be calling my bank in the morning as this is fraudulent! I can only see so far 2 payments on my online banking (attached); nevertheless, my bank will be able to verify whether there are any historical payments taken.

How can money be taken out of my account each month without a direct debit?! I HAVEN'T SIGNED UP TO ANYTHING!

I only noticed as the payment taken out has left me in an unarranged overdraft, which I'll be charged for if I do not clear it!

I have nothing in my account to clear this unarranged overdraft!

Having Googled "WLY Complete Savings" to my dismay I am not the only person they've done this to and it is clearly business as usual for them to STEAL people's money!

I expect to be FULLY reimbursed for every pound stolen from me!

You've taken money from my account without me knowingly having permission. I have now involved my bank and will be letting trading standards know, also the police.
I think this is made worse by ignoring emails and messages.
It's shameful.
Membership : [protected] 

Unacceptable! I have never signed up for this - yet £15 has been taken from my bank account. Don't even know what this is for please i'll like a refund. As it was a direct debit from my account, I don't want no part of this and block any other direct debit from your end.

I have checked my bank account and £15 has been took today and last month I'm worried how they have got my details but I was a refund immediately

Eight Unauthorised payments from my bank [protected]@£15=£120 debited

This has been taken from my account since March 2020. Never signed up for this.
I need to check the start date of this unauthorised charge with my bank. From March 2020 until now it comes up to 225 pounds

Unacceptable! I have NEVER signed up for this - yet £15 has been taken from my Bank Account. I will be pursuing this fraudulent activity with rigour.
I have contacted my Bank and have asked that this is treated as fraud.
This is either a complex scam or a company with an unethical and illegal intent.
Reading below the people who have been affected by this is deeply upsetting.

Why u debit £30 from my account for 2 month I haven't sign or subscribe for any of this i want my money back neither i will complain you to ths police

Hai,
This is sangeetha Santhosh.I don't activate any thing from your company.how could take my money.please take action about my queries
Thank you

Hello. I only just discovered that I've apparently been paying for a service I never signed up to for the past 5 months since January of 2021. This is a recurring monthly payment of £15 across the 5 months totalling £75 in stollen money. I want this refunded back into my bank account immediately and for any and all future payments to stop as well.

Robert Jamieson

I have had money gone from my bank and I haven't signed up for anything I want my money back police are getting involved

I have just checked my credit card statement and noticed that payments are being taken for £15 a month? I have not authorised this and want to know what it is? I have no idea who your company is or how you got my details. How long has this been taken from my account? I have been getting charged interest on what your taking from my account and want this resolved as soon as possible!

RS 1550.74 has been debited from my BOB card ending withXX6362 at WLYCOMPLETESAVECOUK fot the pat few months without any authorisation from me. I am forced to lodge a fraudulent transactions complaint to the bank and police. Kindly stop this auto debit and refund me what you all have taken from my card unauthorisedly.
Cancel the membership if any and refund my money.

8 unauthorised payments of £15 monthly from my bank account via debit card, I have not authorised these payments from this company and I want to know how they have debited my account
This company must be stopped legally for taking unauthorised payments and taking advantage of peoples inertia, they have found a loophole in the law which needs to be closed, preferably around their collective necks
I always decline their offer to join this outfit
I have had trouble before with unauthorised payments with them and got a refund
How do I cancel any further payments to them?

I have been charged multiple times on a monthly basis for a subscription service I have never signed up for from a company I have never heard of that apparently costs money to save money. What on earth. Simply put I want it gone, no more transactions and I want my money back. Or I will be speaking with anyone and everyone and will pursue legal action that will cost substantially more.

This company has been taking £15 a month since March 2020 a total of £225 without my consent. I called the phone number today to cancel this but couldn't find out about getting a refund. I have never received any emails from them they have given me a cancellation ref number [protected].
The free phone number is [protected]
My email is [protected]@gmail.com

Regards

Elaine Hedges

£15 has been took from my account I want this monthly payment to end and for a refund thank you !

I looked through my transactions on my bank last night and saw a £15 payment to WLY*COMPLETESAVE
I looked it up as I had never even heard of the company *and* I never enter my bank details on anything
I've used the contact form on the complete savings blog with the email [protected]@outlook.com to inquire about the issue
As I said there, if complete savings won't cancel my *unauthorised* account and provide a refund, I will be taking up this issue with my bank