Complete Savings / Complete Save’s earns a 3.4-star rating from 1726 reviews, showing that the majority of members are somewhat satisfied with membership benefits and savings.
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Taking money without my consent
There was payments coming out of my account of £15 for 4 months, I have blocked this with my bank now but I did not knowingly consent, I would like I full refund as i am a student I do not have spare money that people can just take, this is an inconsiderate way for company's to scam people for money, I will launching an investigation if I do not get a full refund.
Desired outcome: Full refund of £60
The complaint has been investigated and resolved to the customer's satisfaction.
Money from my account.
Please refund the money to my account not sure why this has been withdrawn in the first place.
The complaint has been investigated and resolved to the customer's satisfaction.
Money back and then to cancel whatever they are.
I havnt signed up to anything however if I have money in my bank it takes £15 out and it did it a year ago so I use my savings account however I forgot they did this.
The complaint has been investigated and resolved to the customer's satisfaction.
Taking money from my account
You have taken money from my account today, 15 pounds without my consent. I want it returned today or I will take this further!
I don't have a lot of money as it is, and I did not give you any permission to take money from my account. So I want it returned or I will take this to the fraud department
Desired outcome: Money returned
The complaint has been investigated and resolved to the customer's satisfaction.
want a refund!
only just realised today that £15 been going out of my account for months now and it's from this not only is it happening to me but loads other people, i never signed up for this so would like a refund as well!
WLY complete savings
I don't understand why you have took this money from my account I did not sign for this, my direct debits are going to be short this month this has caused a lot of hassle would like my money returned please I don't give out my details and have never heard of this company until I checked my account today, I would like it returned so that I can pay my bills
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorised taking money from my personal account
I have recently noticed payments coming out my personal bank account to this complete save company. I have never heard of this company and upon googling it I see this has been common practice for them. I am shocked at how they could access my details and have got away with this for so long. After checking back I noticed a pattern of payments coming out around the 5the of every month right back to August 2020 at £15 per month. That's 10 unauthorised payments taken from my account with me noticing. I would be grateful for any help or advice as to how I could get my money back and remove my details from the system?
I look forward to hearing from you regarding this disappointing matter.
Many Thanks
Vicki Graham
[protected]@gmail.com
Desired outcome: Refund/ details removed / shut down of company for illegally taking money
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorised credit card charges
I have had two payments of £15 taken from my account on the 2nd of the month starting from April 2021. This is completely unauthorised and I have no idea how this company has my details because I have not signed up to anything provided by this website, nor have I even seen their name before. The only satisfactory outcome would be me receiving £30 back from this company or them providing evidence of me signing up to their plan which they will not be able to do so.
Desired outcome: £30 refund
The complaint has been investigated and resolved to the customer's satisfaction.
The £15 monthly charge for something I am not using
I would like all monies you have taken for a service I have never used or received any benefits from returned to myself ASAP, when was this set up and how long have I been paying you this money for ?
What are the so called benefits you claim I am getting from these £15 monthly charges ?
Who are some of the 650 you claim I am benefiting from by paying this ridiculous payment?
Please advise at your earliest convenience.
Desired outcome: Full refund
The complaint has been investigated and resolved to the customer's satisfaction.
£15 is being taken from my account each month without my consent
£15 is being taken from my account each month without my consent, £15 being taken from my account for nothing that benefits me i want my money back
Desired outcome: Refund me
Debit from bank account
I see £ 15.00 has been taken from my bank account today for which I have NEVER signed up for, & see from looking on line this seems to be a scam going on to take money monthly from bank accounts !
Please confirm by return that this amount will be refunded & no further unauthorised payments will be taken
Sheila Thomas
Desired outcome: Refund & no further debits
Taking money out my account when I haven’t signed up to this
I have never head of your site before neither have I ever been on this, I've had £15 automatically taken out of my account which I am very unhappy about as I have never used this service nor will I be using in the future. I am baffled to how I've ‘signed up for this' I haven't given you the authorisation to take this money from my account I would be great full if you could refund me and cancel my subscription as I will never be using what I have payed for.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Money being taken from account each month
Hi. I would like to cancel this subscription on £15 being taken from my bank account each month. Thank you
Desired outcome: Cancelled membership
The fact we are getting £15 taken a month when we have not authorised it
Want this cash refunded as it is being taken fraudulently
Desired outcome: I want a refund
The complaint has been investigated and resolved to the customer's satisfaction.
WLY complete savings
Money has been deducted from my account without authorisation
£15 per month.I would like the money refunded to my account.
Desired outcome: Money refunded to my account
Complete savings
I have just going through bank statements for the last four months and seen you have been taking £15 a month from my account!
I noticed the name of your website and recognised the website, so googled it and realised I've been on here before and said that the website would SAVE me money not taking money from me every month!
if someone would like to end this and possibly refund me for the past 4 months would be fantastic.
my emails Ellie.[protected]@hotmail.co.uk
thank you
Desired outcome: to be refunded
The complaint has been investigated and resolved to the customer's satisfaction.
complete savings
every month
exactly £15 taken from my bank account every month without any warning.
Desired outcome: to be refunded
The complaint has been investigated and resolved to the customer's satisfaction.
Wly.completesave.
They have taken £15 from my bank account without my knowledge authority or permission I would like that amount returned immediately. What more can I say I have no wish to give my bank details on here until I speak to someone. Because I wonder how this company WLY.complete save up the money off me
Desired outcome: Return the money to me ASAP
Complete savings
You have taken £15 from my account I have not signed to any of this can you please put this into my account. Thankyou
Taking money without authorisation
I would like my money back asap due to you taking my money without authorisation. 4 payments of £15 have been taken from January which is unlawful. I have noticed there are two of you company's which is doing this to people like myself and which it needs to stop! Please get in touch with to resolve this matter. Email or phone call ASAP please. I want every penny back.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Complete Savings / Complete Save Reviews 0
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Overview of Complete Savings / Complete Save complaint handling
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Complete Savings / Complete Save Contacts
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Complete Savings / Complete Save phone numbers800 389 6960800 389 6960Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 8 8 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 4 4 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number+44 800 389 6960+44 800 389 6960Click up if you have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number
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Complete Savings / Complete Save emailscoxley@affiniongroup.com100%Confidence score: 100%Supportmary@completesavings.co.uk100%Confidence score: 100%Supportcustomerservice@completesavings.co.uk94%Confidence score: 94%support
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Complete Savings / Complete Save addressSentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
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Complete Savings / Complete Save social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 18, 2024
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