Complete Savings / Complete Save’s earns a 3.4-star rating from 1726 reviews, showing that the majority of members are somewhat satisfied with membership benefits and savings.
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Falsely Charging My Bank account Rs. 1562 EVERY MONTH. STOP IT
You guys have been falsely charging my credit card Rs. 1562 EVERY MONTH. On what basis? KINDLY STOP IT RIGHT away. I did now sign up for any such thing.
I do not even reside in UK, the money is automatically getting deducting every month, without a way to stop it. I request you to stop this unwanted and fraudulent monthly transactions right away, and GIVE ME MY MONEY BACK.
Desired outcome: STOP THIS MONTHLY TRANSACTION RIGHT AWAY
The complaint has been investigated and resolved to the customer's satisfaction.
£15 deducted from my account
Dear sir/ madam
It's been brought to my attention that, you have taken £15 out of my account. I have not signed up for anything, can you please refund me my money back from my think-money account as it's been taken out fraudulently
Andrew welburn
Desired outcome: Refund
Taking money out my account & not cancelling my subscription
£15 is being taken from my account each month without my consent I don't know who and why they have taken this money I was completely unaware and haven't used/reaped any benefits from this site, this as I was unknown to the fact I was paying for such thing . I would like my money money back as it's been happening since the 14th of September working out to be around £480 so and so for the supposed subscription to stop completely also.
The complaint has been investigated and resolved to the customer's satisfaction.
TAking £15 of me
Good Evening I have just seen you have been taking £15 a month from account. I don't know who you are or how you got my details but I would like someone to contact me personally and reimburse me with my money.
My email address is [protected]@me.com.
I can give you further information when I hear from you.
Thank you
Tom
Desired outcome: Reimbursement of my money
Unauthorized credit card charges
I realized inly now (after 4years and 4 months) that Complete Saving has been taking 15£ per month without my authorisation. It is now a total of 780£ they stole from me after a purchase at Halford in Dec 2017.
I never use their voucher or cashback offer, just because I didn't even know them.
I could see I am far from alone in that situation, the number of people unware that Complete Saving is stealing 16£ every month is just massive. How can we let them continue?
Desired outcome: I want all my money back (780£)
The complaint has been investigated and resolved to the customer's satisfaction.
Complete savings
Complete savings company is withdrawing £ 15, 00 from my debit account with out my authorisation, it has been going on since last year, I've checked back; if this is not sorted out I will be forced to call fraud squad with out further delay.
Desired outcome: I would like all money put back in to my account please
You have charged me £15 this month I would like to cancel and refund the money
You have charged me £15 this month I would like to cancel and refund the money
Desired outcome: Refund
Scam
You have taken £15 out of my account I am demanding a refund.
This isn't fair u cannot just take money out of peoples accounts.
Desired outcome: £15
The complaint has been investigated and resolved to the customer's satisfaction.
Taking money from my bank account
Wly complete save have been taking money from my account . I had no access to online banking and once I did it again I noticed a payment though I gave no one my details whatsoever so I need this to stop immediately and expecting a refund please al
Just a quick update I called the company and I have been holding like an hour on the customer service and still no one did anything for me and they are sometimes taking two payments in one month
The complaint has been investigated and resolved to the customer's satisfaction.
Removal of £15 per month from my bank account
I've just become away that since Nov 2020 (6months) Complete Savings have been taking £15 a month from my current account.
I have not signed up for this action.
What can I do to get my money back?
During online shopping with Mortisons I received information from Complete Savers, sign up and receive %off your next shop. No mention of a monthly fee, I would not have signed up.
I had to send a copy of my last receipt from my Morrison's shop to receive money back.
Desired outcome: Return of funds in full asap
The complaint has been investigated and resolved to the customer's satisfaction.
Money taken without permission
This company have taken money from my account on more than one occasion even though I've not signed up for anything I've contacted my bank and they've told me to contact the complaints board to try and get a refund because it's the quickest most reliable option I'm not happy at this isn't the first time this has happened. I'm not happy about this as it's caused unnecessary stress for a single mum who is a student and who is also trying to create her own business this is not on
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Taken money from my account with out any reason
Im not sure what this company is about but they taken £15 out of my account. i have no idea what is this about i did a little research and theres so many complaints that this company is a scam they take money out of your account for no reason without a warning! I have contacted the bank myself and they blocked that website from taking money and adviced me to email the company to get my money back as i had no idea
Desired outcome: REFUND
The complaint has been investigated and resolved to the customer's satisfaction.
WLY complete savings
you are taking money from my account of £15 a month and I haven't even signed up for this I have just noticed you have been taking £15 a month for a while now as checked my bank statements I would like my money back
My Name is Mrs JT DYMOND and email address is [protected]@live.co.uk you need to contact me on my mobile number [protected]
This is a very hard time for myself and my family and you have just decide to take money from me each month this is fraud if this is not sorted I will be informing my bank to stop this
Desired outcome: Would like a refund
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorised charges from my account
I've just noticed that you have took £15 from my account this weekend and I have no idea why.
I've never signed up for your service and have no intention of doing so. A quick internet search showed that this is something that many others have been effected by and it's terrible given all that's going on in the world that a company would act in this underhand way.
I want my money back now, please, and would also like to know how you got my details?
Desired outcome: Money back and my details erased
The complaint has been investigated and resolved to the customer's satisfaction.
Money going out of my bank account
On the 23rd of April £15 got taken out of my bank account and then on the same day it happened again I've only just realised this on the 25th of April today.
Desired outcome: I want my money back
Money removed from my account without my permission
I have noticed that your company has taken €15 out of my account. I never gave tour company permission to remove the money from my account. I would appreciate it if I was refunded the exact amount that was removed from my account as soon as possible. I have attached photo evidence that proves complete savings removed €15 from my account and the date is proved also.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
WLYmytimesreward
I have consistently had £15 withdrawn from my account and I am sure I never signed up to any website that would take two payments of £15 out of my account on the same day!
Desired outcome: No more withdrawals
Money being taken from my bank!
For the last month or two I've had £15 taken out of my account and I haven't signed up to any complete saving sites. So this is fraud! I need my money as I'm a student who works part time and is trying to save! I have now lost £30 and none of it has been returned! Please could you have it put back into my account! Whoever is committing this fraud needs to stop and get prosecuted! My bank can't do anything about it so you need to help me get my £30 back
Desired outcome: £30
The complaint has been investigated and resolved to the customer's satisfaction.
Same happening to me tried to phone but calls keep getting cancelled
Fraud
Hi
I've just been intouch with my bank and discovered your taking £15 a month fraudulently and I'd like to know who gave you permission to take this money because I certainly didn't I'm shocked to see you've been taking this amount out for a while
So am asking you to refund all monies owing to me please as soon as possible please
Also can you tell me what firm I'm spose to have signed up for thanks jann
Desired outcome: Money back
The complaint has been investigated and resolved to the customer's satisfaction.
Scam
I have unknowingly been a member for four years paying a DEB transaction of £15 a month. It has gone under my radar because of the amount and because it was a DEB transaction and not a DD or a SO.
This is completely fraudulent subscription for which there have been no benefits. You are not aware you are signing up to a lasting relationship as they mislead you.
They have unknowingly stolen £700 Continuity subscription merchant
Desired outcome: Refund/ compensation
The complaint has been investigated and resolved to the customer's satisfaction.
Complete Savings / Complete Save Reviews 0
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Overview of Complete Savings / Complete Save complaint handling
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Complete Savings / Complete Save Contacts
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Complete Savings / Complete Save phone numbers800 389 6960800 389 6960Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 8 8 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 4 4 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number+44 800 389 6960+44 800 389 6960Click up if you have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number
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Complete Savings / Complete Save emailscoxley@affiniongroup.com100%Confidence score: 100%Supportmary@completesavings.co.uk100%Confidence score: 100%Supportcustomerservice@completesavings.co.uk94%Confidence score: 94%support
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Complete Savings / Complete Save addressSentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
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Complete Savings / Complete Save social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 18, 2024
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