Complete Savings / Complete Save
Reviews and Complaints

There has been money taken from my account (pending ) I have not authorised this .
I would appreciate if you refund this money and delete all my information.
Please email me ASAP [protected]@sky.com
Regarding this matter .

I have never ever even heard of your company yet today i notice you are taking money from my account, i have not signed up for this, used your service or given you my bank details, so how has this happened. I Only realised when i was on my mobile banking for a different matter when i spotted it, i have never even heard of you until now so I have been and got in touch with my banks fraud team and they've taken over but I've had to cancel my card and wait for a new 1, new pin number and update security on my account and that was their advice. Very very unhappy about this and want my money back! it might seem like nothing to you but when your chronically ill, cannot work and living on assistance which at the moment having issues with that money you have wrongly taken is alot!

i was looking through my bank statements the last 2 months and i don't remember singing up to this and i had no idea i would get £15 taken out of my bank i've never used this website and now i've cancelled it i want a refund, i am in a sticky situation with money right now and i am very confused as to how i am having money taken out of my bank is there anyway to be able to get a refund ?

I have only just found the £15 mo they amount that has been taken from my account by this company. I did not authorise this and have not used anything this company offered.
Therefore I want a full refund and to stop all future withdrawals.
A total of six transactions have gone through at £15 each amounting to £90 in total. As a university student this is a very large sum of money that I cannot afford to lose.
I need this resolved soon and will continue making complaints until a refund is given and all future payments are cancelled

I did not sign up with them but today they took £15 from my bank account and I want it back. I have not wanted or authorised anything and I don't want to have this. This is completely unfair and fraud. I want my money back and for them not to take any more money in the future. I have not signed up for this and want you to fix this problem immediately.

I have had £15 took form my bank for no reason at all never purchased anything then I look on my bank statement for them to have took out £15 and I would like to know why

To whom it may concern,
I am a disabled person I have no idea who set this payment up. Each month a direct debit of £15 is leaving my account. I have no idea who has done this. I am very ill a wheelchair user. Can someone please stop this. I am struggling so much as it is I cannot afford to pay this. Please help. I am really unhappy about this. My financial circumstances is really bad, how can a company take advantage of vulnerable people like myself. Can you please help me as soon as possible and give my refund and stop the direct debits.

I have noticed that you have taken two payments of £15 from my bank account
One payment registered as pending today 13/4/21 and one on the 15/3/21 can't see anything previous to this.
Please cancel these payments and refund my account immediately.
Please do not help yourself to any more of my hard earned cash
I would like to know how you managed to access my bank details too.

Thank you
Mrs Arlene Mckeown

Wly completesave has been taking £15 each month's from my credit card with out my acknowledge. I have no idea what this company is or how I become a member .I would like this membership to stop immediately and refund all the money has been taking from my credict card account. They have no right to take an unauthorised payment without my acknowledgement without any email or statement of their existence. Sneakily taking the money without any information hoping that people wont notice . Specially at this very difficult time with pandemic when I'm not working . Please help to return the money immediately and not put people in this difficult situation.
Many thanks
Filiz Charters

Hi, I have noticed that this company has been taking transactions of £15 out of my bank account monthly without my authorisation. I want this stopped and I want refunded immediately.

Sean

You have been taking 15 out of my account since July 2019
Which totals to 330
I would like the money back please as I have not consented to having this taken from my bank and know nothing about it
I cannot afford to have this taken from my bank and I do not know what it is for.
It has been taken from my back account each month

Payments of £10 per month have been debited from a debit bank card for a number of years going back to at least 2016. The subscription was not authorised and indeed never even used. I have managed to locate the information relating to this account and see the account number is:
[protected]. It does not say when it was set up. £10 is not a lot per month to disappear without realising, but it mounts up to a lot over this period of time,

It is of concern too, that the initial debit card has been replaced in January this year and I can see that the new details are appearing on the Complete Savings details which again has not been update by me nor authorised.

This to is unethical behaviour.

I have never signed up for any savings service and have investigated my account which has had £10.00 per month debited for the last 5 years and it has just come to my attention this is a fraud!

So far I see transactions from 2016 every month to today's date. ?Small enough each month but not when you add it all up.

This is beyond a joke, I literally got paid today and this company has taken £15 out of my bank account, I don't even know who this company is, never heard of them. I haven't received emails or text messages and I definitely haven't given them my bank details so how have they taken out my money out of my bank. I want a refund ASAP.

I have just spoken to my bank and asked them to stop payments to your company that you have taken from my bank account without my consent. You have been taking £15 per month since January 2021 a total of £60 being removed for what I have no idea as I have never sought to do business with your company as I have no idea what you do. Can you please cancel the removal of this £15 from my account and return the £60 that you have removed from my account by what appears to be a complete scam.

Paul Howells ([protected]@hotmail.com)

Hi, I was charged £15 today for no reason, I haven't signed up to this, could I please have this refunded. I am already short of money at the moment and this really does not help, especially with Covid and everything too. I need this refunded as soon as possible and would be much appreciated. This really is not good considering I have never signed up to anything with you. Thanks

Back in August last year £15 has come out of my bank I have spoken to my bank and they have advised me to get in touch with you to claim this money back they have cancelled so no more money can be taken out so please can you send back what was taken out which is £120
Hope you can help
Kind regards
Jacqueline Baines

So I feel like I have been hacked somehow. There seem to be many withdrawals on my account. I had my Facebook account get hijacked somehow, been struggling with some serious id theft. Your game keeps glitching out. It doesn't give me the cards I won. Your memory of cards stops at 99. Well there are a lot more than that. What happens to them when you get more than 10 of the same kind. I've been collecting cards like crazy. Then your level up thing stops working and that thing with the shark ate my cards worse than the shark. Seriously, I saw such great potential in those cards. Maybe it just wasn't meant to be. I thought those cards could be used as NFT'S. But I am wiped out. I got nothing left. No more money, time or energy. Keep your cards. I don't have an iPhone and unlimited access to spins. Those cards will never sell anytime soon. It's too expensive, it takes too long, and the incentives are too low, and it is proving to be more complicated than it is worth. I'm going back to welding this has been a huge waste of my time.

My details
Robert Campbell. Mobile [protected]
Email Robert.[protected]@rocketmail.com

Please cancel and refund monies taken from my back account. This has eaten into My overdraft facility .

I must have unknowingly signed up to this scam a few months ago as WLY complete savings have been taking £15 of my money without my permission for the past 3 months. They have taken £45 out of my account i am very angry and upset.I want my money back. I have not set up a direct debit or consented to them stealing my money this is illegal.
They say i have to waffle some more so my complaint will be taken seriously but this is an outrage TO JUSICE!- Niki Minaj