Complete Savings / Complete Save
Reviews and Complaints

Hi, I just noticed Completesavings.co.uk ha been taking £15/month from my account for 17 months! I have never heard of them, and would never agree to such an obvious scam.

I can't tell you much more, other than I never agreed to it, and a quick search on Google indicates I'm one of many scammed people:

Beware costly online cashback schemes - Which? News www.which.co.uk › Which? News › Money
26 Oct 2017 — 'Five months later I discovered that Complete Savings had been taking £15 from my credit card every month. I'm out of pocket by £90.' ...

Please help; it's now £255! You must know of them.

This company has taken £15 a month over 3 years without my permission.I've never received anything or e emails from then.my bank have me a contact number and they offered me £15 back.I said no I want the full amount.we I asked how they got my details they told me I ordered an item on line from JD Williams

WLY complete savings have taken £15 from my bank despite me not signing up to this!

I have been through my bank statements and I have numerous times had money taken so I have never agreed to this ever

Hello I'm putting a complaint in because I've seen that you've taken money out my bank account and I know I haven't put my bank details in on this website, I would like a refund of my £15 that you took From me please that would be grateful

On authorise money coming out of my account! I've just been on the phone to Halifax and you have been taking £15 a month out of my account since April I have not authorise this. The last payment came out today I want a full refund of every penny you have taken off of me I am a single parent and cannot afford to have you taking money off of me. I'm currently having problems with my health due to everything that's going on and this really isn't helping with my anxiety you need to contact me as soon as possible and refunds what you owe me this has been reported to my bank Halifax as well.

Upon checking my statement I have been charged £15.00 4 times for something I'm not aware of. I am dyslexic and autistic and I ordered a pizza for my friend from papa John's. It would not let me progress to checkout until I ticked a box. I have found out from my bank that this is what triggered all these debits. I am a vulnerable person and have been taken advantage of my disability. Please investigate and refund my £60. This has been written by my parent on my behalf.

I didn't notice that £15 was coming out of my account every month from as far back as August or that's as far as I can see! 28th August, 23rd September, 23 October and 27th of November but could possibly be further back. I am still at school and don't have that much money to be giving away so I hope that I can get a refund and for this money to stop coming out of my account as I didn't sign up for anything.

Good morning. I would like a refund for the £15 you keep taking from my bank account with no authorisation. I have already cancelled before but you continue to deduct £15 from me each month. Can you please refund ASAP.

Name- Katie Moxon

I need a refund of £15 taken. I then want you to remove my account details from your system.

Money has been taken out of my bank account (£15) I am 16 years old and can not afford this, I can not remember signing up for anything to be taken out of my bank

Ive just realised as i thought it was my bank taking an account fee. Tht Wly complete save have been taking £15.00 out of my bank account since at least june 2020 thats around £90. Im fuming i have not authorised this in anyway i do not give my bank account details to anyone and only use a small handful of online shops and never fill in online pop ups. So i classify this as stolen money and stolen personal details. Im out of work due to covid 19 and this has is not helping. I will be making complaint to the bank and financial ombudsman.

I didn't realise what I was signing up for I thought I was getting money off my train ticket and I haven't had any money off any train ticket but 15 come out of my account I can't be affording this please can you tell me how I can sort it? Will I be able to get the money back the website really didn't explain what I was getting into it made out I was getting money back when it was really taking 15 pound out and I have not benefited from any money off tickets I thought please can I sort this

I have had £15 taken out of my account from this site. I have no idea who you are or what you do and somehow you have my details and have taken that money out of my account. I am not subscribed to any discount services, especially not paid services

I would like it back and don't want any further transactions taken from my account

I am going to contact my bank as this was not an authorised payment and have no idea why these payments are being taken out. This needs to be sorted out

I have just noticed that WLY complete savings.co.uk is taking the equivalent of £15.00 of my Canadian credit card every month. I have not authorized this and would appreciate a full refund of my money ASAP.

I ordered flowers for my daughter in July if this year and this is how you got my credit card details. I did not knowingly authorize this and strongly feel that you area defrauding me. I'm not even living in the UK!

Please arrange an immediate cancellation and refund.

Hello, I have just checked my online banking and I have had £15 taken out of my account without my permission. I am not signed up or subscribed to any of your services . I would like my money reimbursed please. Also I would like an explanation about why this money has been taken out of my account and how you got my banking details if possible.

Thank you.

Good morning
I am emailing you today about £15 being taken from my account without me authorise it! This has now been going on for a few months, it's slipped my mind as it was only £15, I would like Thai to resolved as it's not fair money being deducted without my consent!
Would I get my money back?! As I am owed this!
Would be great to hear back ASAP and get this sorted and done!
Thank you :)

I don't even know what this is I have never ever been on your website and there is money out my account? Never heard of this in my life and now the last of my money has been taken right before Xmas as well? I demand a refund asap

I'm not happy with you, you have been taking £15 out of my bank account every month without my permission! I have not signed up to anything with you for you to do this! If I don't hear back within 24 hours matters will be taken further I would like a full refund of all the money you have wrongfully taken from me!

I've had £15 taken from my account without permission I'm not happy with this I haven't signed up to anything with you! Not payed for anything monthly with you and I'm not happy I am requesting a full refund or this matter will be taken forward due to theft it's not your money and I haven't given permission for it if I don't here back within the next 24hrs matters will be taken further! Seriously not happy with you!

I have just noticed £15 a month has been taken out of my account since July 2020, this was an unauthorised payment, I did not and would not sign up to anything that would cost me money each month without knowing everything about what I was signing up too. I do believe this unauthorised payment is Freud and will be seeking legal advice if I can not get this money back into my account. Mr Peake.