CB Residential Sales DAMAC Properties 8% guaranteed return 5 fo unit arta/25/2516

2516

Chirea Butnaru of North Bergen, US

Oct 17, 2023 5:57 pm EDT

Verified customer

Resolved

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This is the third attempt to get my Guaranteed RETURN 5 for my unit ARTA/25/2516.

Replying to my former compliant posted on October 11, 2023, the DAMAC Properties Financial Department informed me that:

- 5th payout is due on Dec.2023 (RETURN 5)

- 6th payout is due on 15 June, 2024 (RETURN 6)

so, you said that it will be 6 months between RETURN 5 and RETURN 6, which is correct payment interval, according to UMA.

Please take a look on attached SOA, 20 February, 2023. You'll see: NET RETURN 4 (01 July 2022 – 30 December 2022) is having Document Date: 31 January 2023

Now, please explain to me why you skipped 6 months and you put a big gap of 12 months, instead of only 6, between RETURN 4 and RETURN 5 due date.

I am asking you to correct your decision. The RETURN 5 (01 January, 2023 – 30 June, 2023) had to be Documented 6 months after RETURN 4, on 31 July, 2023, the latest.

I'm telling you again: YOU ARE LATE!

I I'm wrong, please explain in writing this matter to me, in accordance with UMA ARTA/25/2516 and RADISSON PROMOTION provisions.

Honestly, I'm disappointed and already tired and, again, I hope that my today compliance will reach the attention of a high level DAMAC Property Management person.

DAMAC Properties response

Oct 18, 2023 6:14 am EDT

DAMAC Properties customer support contacts

Phone numbers

+971 43 019 920

+971 43 731 000

Address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, AE

Website

www.damacproperties.com

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Hi Chirea,

This is clearly not the experience we intended you to have, and regret the disappointment. We have escalated the same to the respective team, and they will connect with you to address it on priority.

Regards,

Team DAMAC

Resolved

This complaint has been resolved automatically due to user's inactivity.

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DAMAC Properties Contacts

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More phone numbers

DAMAC Properties emails

corporatecommunications@damacgroup.com

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Support

socialdamac@gmail.com

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DAMAC Properties address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates

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