CB Residential Sales DAMAC Properties Empty promises

DAMAC Properties review: Empty promises

Marloes of Huizen, NL

Nov 01, 2024 5:12 am EDT

Verified customer

Resolved

Replied

Featured review

It has now been 4 months since I raised an issue with you (on 3/7/2024) that Damac wants to reduce a previously granted discount, claiming that the days I allegedly paid late have been miscalculated. Whoever or whatever is stalling this process, I find it utterly scandalous how Damac treats its customers and completely unprofessional, as both I, as a customer, and the payment staff have been dealing with this for over 12 weeks, multiple times a week. That is the frequency with which I am asked to pay my ‘arrears.’ I am not doing that because the discount has been unjustly revoked.

Empty promises, forms that were supposed to be sent—nothing has come through. I will have no choice but to sell the apartment, file a complaint with Damac, and proactively warn other possible investors in the Netherlands against purchasing properties from Damac via social media and my network because this is unacceptable. All focus seems to be on closing deals as quickly as possible. However, proper handling and resolution of complaints are nowhere to be found.

Claimed loss: 34680 AED

Desired outcome: I want my promotional Weaver discount which you unfairly reduced back!!

Confidential Information Hidden: This section contains confidential information visible to verified DAMAC Properties representatives only. If you are affiliated with DAMAC Properties, please claim your business to access these details.

DAMAC Properties response

Nov 04, 2024 7:40 am EST

DAMAC Properties customer support contacts

Phone numbers

+971 43 019 920

+971 43 731 000

Address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, AE

Website

www.damacproperties.com

File a complaint Write a review

View all DAMAC Properties contacts

Hello,

We regret the inconvenience caused and have already escalated your concern to our team. Rest assured, they will get in touch with you promptly to further address the same.

Regards,
Team DAMAC

Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments

Add a comment

DAMAC Properties - Unpaid settlements 70

Resolved

DAMAC Properties - sexual and mental abuse 5

DAMAC Properties - project delay 4

DAMAC Properties - Waiting for refund since 1 month 16

DAMAC Properties - unethical behaviour

DAMAC Properties - At your service team and service charges team

Resolved

Replied

DAMAC Properties - Deep Regret and Frustrating Experience with DAMAC 1

Resolved

Replied

DAMAC Properties - Delay in handover the keys of mrn2620 2

DAMAC Properties - Smooth maintenance resolution with damac

Resolved

Replied

DAMAC Properties - title deed not yet received

View all DAMAC Properties reviews and complaints

DAMAC Properties Contacts

DAMAC Properties phone numbers

+971 43 019 920
+971 43 019 920

Click up if you have successfully reached DAMAC Properties by calling +971 43 019 920 phone number 150 150 users reported that they have successfully reached DAMAC Properties by calling +971 43 019 920 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 019 920 phone number 137 137 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 019 920 phone number

5%
Confidence score

Customer Service

+971 43 731 000
+971 43 731 000

Click up if you have successfully reached DAMAC Properties by calling +971 43 731 000 phone number 20 20 users reported that they have successfully reached DAMAC Properties by calling +971 43 731 000 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 731 000 phone number 18 18 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 731 000 phone number

5%
Confidence score

Head Office

+971 45 122 600
+971 45 122 600

Click up if you have successfully reached DAMAC Properties by calling +971 45 122 600 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +971 45 122 600 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 45 122 600 phone number 5 5 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 45 122 600 phone number

Ocean Heights Office

+971 43 763 600
+971 43 763 600

Click up if you have successfully reached DAMAC Properties by calling +971 43 763 600 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +971 43 763 600 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 763 600 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 763 600 phone number

Park Towers Office

+971 48 183 300
+971 48 183 300

Click up if you have successfully reached DAMAC Properties by calling +971 48 183 300 phone number 6 6 users reported that they have successfully reached DAMAC Properties by calling +971 48 183 300 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 48 183 300 phone number 4 4 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 48 183 300 phone number

20%
Confidence score

DAMAC Hills Office

+971 45 905 222
+971 45 905 222

Click up if you have successfully reached DAMAC Properties by calling +971 45 905 222 phone number 3 3 users reported that they have successfully reached DAMAC Properties by calling +971 45 905 222 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 45 905 222 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 45 905 222 phone number

Sheikh Zayed Road Sales Office

+966 112 932 883
+966 112 932 883

Click up if you have successfully reached DAMAC Properties by calling +966 112 932 883 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +966 112 932 883 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +966 112 932 883 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +966 112 932 883 phone number

Riyadh, Saudi Arabia

+966 122 330 210
+966 122 330 210

Click up if you have successfully reached DAMAC Properties by calling +966 122 330 210 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +966 122 330 210 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +966 122 330 210 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +966 122 330 210 phone number

Jeddah, Saudi Arabia

+974 44 666 986
+974 44 666 986

Click up if you have successfully reached DAMAC Properties by calling +974 44 666 986 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +974 44 666 986 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +974 44 666 986 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +974 44 666 986 phone number

Doha, Qatar

+965 22 498 727
+965 22 498 727

Click up if you have successfully reached DAMAC Properties by calling +965 22 498 727 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +965 22 498 727 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +965 22 498 727 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +965 22 498 727 phone number

Kuwait City, Kuwait

+961 81 647 200
+961 81 647 200

Click up if you have successfully reached DAMAC Properties by calling +961 81 647 200 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +961 81 647 200 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +961 81 647 200 phone number 4 4 users reported that they have UNsuccessfully reached DAMAC Properties by calling +961 81 647 200 phone number

Beirut, Lebanon

+234 14 406 188
+234 14 406 188

Click up if you have successfully reached DAMAC Properties by calling +234 14 406 188 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +234 14 406 188 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +234 14 406 188 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +234 14 406 188 phone number

Nigeria

+86 400 617 8008
+86 400 617 8008

Click up if you have successfully reached DAMAC Properties by calling +86 400 617 8008 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +86 400 617 8008 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +86 400 617 8008 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +86 400 617 8008 phone number

China

+91 226 184 2433
+91 226 184 2433

Click up if you have successfully reached DAMAC Properties by calling +91 226 184 2433 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +91 226 184 2433 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +91 226 184 2433 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +91 226 184 2433 phone number

India

+7 499 999 2402
+7 499 999 2402

Click up if you have successfully reached DAMAC Properties by calling +7 499 999 2402 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +7 499 999 2402 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +7 499 999 2402 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +7 499 999 2402 phone number

Russia

+971 4 515 6111
+971 4 515 6111

Click up if you have successfully reached DAMAC Properties by calling +971 4 515 6111 phone number 0 0 users reported that they have successfully reached DAMAC Properties by calling +971 4 515 6111 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 4 515 6111 phone number 0 0 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 4 515 6111 phone number

More phone numbers

DAMAC Properties emails

corporatecommunications@damacgroup.com

100%
Confidence score: 100%

Support

socialdamac@gmail.com

100%
Confidence score: 100%

DAMAC Properties address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates

DAMAC Properties social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 21, 2024
View all DAMAC Properties contacts