I was very excited to have investment in dubai which is land of opportunity and where law prevails everywhere and the right of individuals are protected irrespective of their religion or citizenship.
I purchased 2 studio apartment built by demac and I was very happy to see the quality of construction. These 2 properties I bought in secondary market.
Than I bought one apartment in their building Damac masion prive in business bay and than my journey of Harship started.
When I was booking the unit the people from damac were very sweet and prompt but after receiving their 100% payment they have turned their back. I have made 100% payment in start of Nov and still struggling to get the keys of my apartment. My relationship manager has stopped interacting with me who used to be very prompt at the time of taking business and I have no idea when I am going to get the keys. I did investment from my borrowed money and every month I m paying interest but they people are so insensitive that they don't care for the financial Harship to the customers.
The real estate agent made his commission. The relationship Manger met his target and the only suffer is me whose almost 1.2 million AED are at stake.
I really request the higher authorities in damac to look into this matter and see how pain is being given to their investors. I have never cursed anyone in my life but they have cause so much pain to me that is beyond the descriptions. May God forgive them.
My only request is the keys and ownership of my apartment should be given to me ASAP sothat I can give it on rent to offset my interest on borrowed money. In last I pray to God that No one should get the pain which I got from Damac.
Desired outcome: The ownership and keys should be given ASAP
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This complaint has been resolved automatically due to user's inactivity.