On August 17, 2023, I received a handover notice from Damac indicating that the work on my unit was completed, and the unit was ready for possession after snagging. In response to this notice, I promptly scheduled an appointment for September 12, 2023, in accordance with the communication provided by Damac. However, upon arriving at the property, it became evident that the unit was far from ready for occupation, as no substantial work had been carried out in accordance with the terms outlined in Schedule 1 of the Sales and Purchase Agreement (SPA).
I would like to bring to your attention that I have already commenced my Equated Monthly Instalment (EMI) payments for this property, even though Damac has not fulfilled its obligations as stipulated in the SPA. It is deeply perplexing to me that the Damac handover team did not thoroughly inspect and verify the completion of work as specified in the SPA but rather relied on the field team's assessment.
I kindly request your immediate attention to this matter and urge Damac to rectify the situation promptly. I implore Damac to honor the specifications outlined in Schedule 1 of the SPA and ensure that my property is completed to the agreed-upon standards without further delay. This would not only alleviate my current predicament but also restore my faith in Damac as a reputable and responsible real estate developer.