This is how DAMAC stole $46,000 from. I am still in shock.
In September 2022, I visited Dubai. While there, I set up an appointment to meet with a DAMAC representative to view some of DAMAC's new projects. I met with a man named Jawed.
After the meeting, I made the decision to purchase a 5-BR townhome in the coming Lagoons. This home is not expected to be completed until 2028. I was required to put $30,000 down and make payments throughout the following year until approx. $273,000 was paid. I did this.
In May 2023, Jawed sent me information about a new project in DAMAC Bay 2, the Cavalli. I agreed to purchase one of the units in this project. I was told that I had to first pay $15,000 to reserve. I did this. Then, I was told that I need to pay a total of $46,000 by June 9, 2023, to secure the unit. I did this.
On June 9, 2023, after I made my final payment, I was told that my unit was sold. I was dumbfounded. "How can my unit be sold when I paid the $46,000 you told me to pay?" No answer. After a long back and forth, DAMAC finally told me that my $46,000 would be transferred to the Lagoon home I purchased. I reluctantly agreed, but I had no choice since my Cavalli unit was gone.
Months later, I began getting collection emails. I explained to the Collection guy that they had received all my payments. He asked for proof. I created a spreadsheet with all payments made to DAMAC and provided statements to prove. I was then told that the payments I made to the Cavalli was not and will not be applied to the Lagoon. When I asked why, they told me that it was "non-refundable." I said, "I'm not asking for a refund. You told me that it was being applied to my Lagoon." The rep said, "No. We're keeping it."
Basically, they stole $46,000 from me by inducing me to buy a unit that never existed. This has to be criminal. I have been blowing up their phones trying to get an answer. Nothing. I am not on social media and the internet telling my story. I will seek legal counsel in the UAE to recover the stolen $46,000.
Desired outcome: I want my $46,000 applied to my Lagoon account minus any late fees because I was not late.
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