Menu
For Business Write a review File a complaint
DAMAC Properties

DAMAC Properties review: Unpaid settlements 70

C
Author of the review
8:20 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After now waiting over 2 months since my settlement was agreed, and mya I add other people (ex employees) also have not received settlement. I have not had one single phone call or email now for weeks, every time you call anyone you are put through to answer machines and I cannot find any where to make the complaint.

For a long time they spoken badly to us, and pressured us to do everything they wanted, now they still advertise like everything is ok, and they are not paying commisions or settlements, only to selected people. The senior management mr ziad chaar and mr john especially are known as the damac mafia and are only interested in telling lies to the investors and destroying lots of lives while holding a fake smile, and all this to win a higher position in the chairmans eyes.

Someone needs to bring this company to answer, his heighness should shut this company down or force a take over, there are things going on internally that are not right.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

70 comments
Add a comment
T
T
Tamer Youssef
US
Oct 13, 2019 12:41 am EDT

Dear Sir,

I live at Damac Hills -Golf Promenade 5A Building and I have spotted a red-back spider at my outdoor terrace last night and I don't know what to do exactly as I have small kids…Please advise..!

Regards,

Tamer Youssef

[protected]

D
D
Dee's
Johanessburg, ZA
Dec 06, 2021 1:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I also was lured into paying almost 200000AED AND requested a refund within my contract cancelation period, they have ignored me all the time. The sales team dissappeared, I have not been settled but instead advised that I am going to loose my money. These people thrive on foreign investors who they steal from and their government and rulers protect them.
Once our money is with them... They won.

It's only about time that Damac be brought to books and their country should display ethics. Although they seem to have a great country but it all from stealing. They have proved it, read all the trails above how people are being conned?
Damac must be brought to book.

D
D
DineshE
Edenvale, ZA
Mar 05, 2022 1:20 am EST
Replying to comment of Dee's

Someone needs to bring this company to answer, His heighness should shut this company down or force a take over, there are things going on internally that are not right.This is exactly what should happen

D
D
Damac Thieves
US
Aug 09, 2023 6:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Dee's

U r absolutely right, they a bunch of thieves, making money from other people's hard work...

D
D
DineshE
Edenvale, ZA
Sep 04, 2023 6:52 am EDT

It is going to catch up with them soon. They turn deaf ears after they take your money. They rely on their government to protect their scams.

D
D
DineshE
Edenvale, ZA
Sep 08, 2023 10:37 pm EDT
Replying to comment of DineshE

Still no solution to your stealing,they quick to resolve issues where they don't have to return leoples money.?

Come thieves ,my money please

D
D
Damac Problems
Dubai, AE
Aug 15, 2022 7:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Buying offplan via installment contract is absolutely frustrating. The terms are in Damac’s favour and they don’t protect the consumer in terms of delays and communication.

The terms in the contract don’t put the exact date of handover and how and when and there are usually delays.

N
N
Nidal Safadi
US
Oct 20, 2022 3:35 am EDT

I live in Damac Tower 108 JVC - Dubai, for the past 10 days i can't access the car parking with my access card, i have to call security every time to open the gate for me, all documents submitted and DAMAC admin can't solve the problem.

R
R
Rami zarouni
Dubai, AE
Nov 01, 2022 7:22 am EDT

There is a security named Latif in merano tower in business bay , that most of the tenants are complaining from for his unacceptable behavior and way of talking . He asks for money and food from every person . This isn’t acceptable , please find a solution as soon as possible .

I
I
Islam Ramzy
Irvine, US
Nov 07, 2022 11:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought an apartment with Damac in Merano Tower in 2016. Upon completion, they offered to lease it on my half. I agreed and signed a contract with them for two years. The contract has now ended but they are refusing to handover my apartment back to me. They don't reply on my emails any more and keep coming with excuses.

View 0 more photos
D
D
David Marrani
US
Nov 09, 2022 3:42 pm EST

It is now the 3 November. I have been paying a mortgage for 2 months. For unit gpm3b/9/902.

I am contacting Damac everyday by chat, email and phone calls.

Noone is able to tell me how can I start the handover and how do I get my keys.

S
S
StayCAE is a Scam
US
Jan 20, 2023 2:31 am EST

Damac has created a holiday vacation rental company called StayCAE to conduct fraudulent business with another name. Do not rent your property with StayCAE as you will never see any revenue. This company is crooked to the Core and generates the revenue for themselves. Read their contract and you will realize how fraudulent this company is. I will never by another property thru damac or use any of their products and services

K
K
Kalkidan Hailemariam
US
Jan 21, 2023 10:02 pm EST

I have a unite in Damac heights DRZ/73/7303 my intention to generate a rental lead is getting almost difficult for 3 months because of security at the vicinity and it's not only for my self it almost become social already if something is not done ASP it will be frustrating scenario towards our property.

N
N
Nara Karimova
US
Feb 04, 2023 11:41 pm EST

DAMAC management issues permissions to disturb people's lives by allowing renovating the entire apartments that generates loud noise exceeding 60 dB for weeks. Sometimes the noise comes simultaneously from different units in the area.

View 0 more photos
W
W
Wilson joel Dsouza
US
Apr 02, 2023 7:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please help me with the registration of Celestia apartment 611, Damac A

We have paid 24 percent of the total amount of 1 RK room.

Now Fahad relationship manager is saying to pay the full amount , then we will get the registration paper after 1 month

D
D
direccion olenti
US
Apr 19, 2023 8:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please let me know , when this unit we will be ready for handover.

My name is Manuel Mendez Brito

And MY phone number is [protected]

L
L
Lind.a
Dubai, DE
Jul 22, 2023 10:57 am EDT

We purchased December 2019 a Villa in Damac Hills 2, the Vila became unavailable after making a downpayment. They didn’t want to return our downpayment so we were pressured to buy another one. We payed 45% of the total amount and signed the contract. After endless lies and keeping us for hours and hours in their office to finely get the handover witch took 4 months, little did we know when we went to the DLD section of Dubai that we where mentioned in the ownership of the Villa but also at the same Time they have put us as tenants so we had a ownership certificate and a ejari at the same time. They have registered a Ejari without a tenancy contract without our knowledge. This is when my brain released an alarm. I made many complains at Damac and the Rera sections but no this was done and we got totally ignored. 2 years later we made a case against Damac for issuing a Ejari without a tenancy contract and as we looked further in to the case we saw that the signed contract mentions another Plot number as in the Ownership certificate. No we Ware fighting Damac in front of the court for fraud. People check every single number and word that comes from damac. By the way the Villas are have the worst quality we have repair amid purchase every few weeks new materials for the house. It was the biggest mistake to buy or invest in Damac.

M
M
Mandyggg
US
Jul 26, 2023 2:24 am EDT

we have the noc letter, head of the security is givng us such a hard time doesnt allow us to move out! this is ridiculous! I have the moving company right now, call me now [protected]!

G
G
GoIe
US
Aug 05, 2023 4:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The relationship manager is dishonest. Customer Service say they escalate problem, but after months, have not heard back.

Damac Living App is garbage, their IT has not fixed problem. Would not purchase, because if there is problem will take them years to fix.

M
M
Muneeb Farooq
US
Oct 01, 2023 3:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was handed over apartment on September 1 2023. On September 14 2023 I noticed veryy bad smell. I complained the maintenence department but they said warranty is over. I told them that this is a building issue not only my apartment but now there is no response! Did not expect this in a new apartment and this response from damac !

A
A
Aliaa Sary
US
Dec 26, 2023 1:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Scam

Scam, stay away from them

Poor customer service , they are not well trained to address your problem, give you the discount promotion and take it back again

Stay away

B
B
Behdad
Dubai, AE
Jan 20, 2024 8:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Almost every night and morning on your construction site on Dubai harbour where the piling is going on…

(Latest : this morning from 4am till now which is 6 am!)

Happy to explain further and provide evidence if required . Feel free to call me on [protected] !

More DAMAC Properties reviews & complaints

DAMAC Properties - total incompetence in retail 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DAMAC Properties - At your service team and service charges team
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DAMAC Properties - Deep Regret and Frustrating Experience with DAMAC 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DAMAC Properties - Empty promises
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DAMAC Properties - Smooth maintenance resolution with damac
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. DAMAC Properties Contacts

  2. DAMAC Properties phone numbers
    +971 43 019 920
    +971 43 019 920
    Click up if you have successfully reached DAMAC Properties by calling +971 43 019 920 phone number 150 150 users reported that they have successfully reached DAMAC Properties by calling +971 43 019 920 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 019 920 phone number 137 137 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 019 920 phone number
    5%
    Confidence score
    Customer Service
    +971 43 731 000
    +971 43 731 000
    Click up if you have successfully reached DAMAC Properties by calling +971 43 731 000 phone number 20 20 users reported that they have successfully reached DAMAC Properties by calling +971 43 731 000 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 731 000 phone number 18 18 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 731 000 phone number
    5%
    Confidence score
    Head Office
    +971 45 122 600
    +971 45 122 600
    Click up if you have successfully reached DAMAC Properties by calling +971 45 122 600 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +971 45 122 600 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 45 122 600 phone number 5 5 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 45 122 600 phone number
    Ocean Heights Office
    +971 43 763 600
    +971 43 763 600
    Click up if you have successfully reached DAMAC Properties by calling +971 43 763 600 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +971 43 763 600 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 43 763 600 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 43 763 600 phone number
    Park Towers Office
    +971 48 183 300
    +971 48 183 300
    Click up if you have successfully reached DAMAC Properties by calling +971 48 183 300 phone number 6 6 users reported that they have successfully reached DAMAC Properties by calling +971 48 183 300 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 48 183 300 phone number 4 4 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 48 183 300 phone number
    20%
    Confidence score
    DAMAC Hills Office
    +971 45 905 222
    +971 45 905 222
    Click up if you have successfully reached DAMAC Properties by calling +971 45 905 222 phone number 3 3 users reported that they have successfully reached DAMAC Properties by calling +971 45 905 222 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 45 905 222 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 45 905 222 phone number
    Sheikh Zayed Road Sales Office
    +966 112 932 883
    +966 112 932 883
    Click up if you have successfully reached DAMAC Properties by calling +966 112 932 883 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +966 112 932 883 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +966 112 932 883 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +966 112 932 883 phone number
    Riyadh, Saudi Arabia
    +966 122 330 210
    +966 122 330 210
    Click up if you have successfully reached DAMAC Properties by calling +966 122 330 210 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +966 122 330 210 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +966 122 330 210 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +966 122 330 210 phone number
    Jeddah, Saudi Arabia
    +974 44 666 986
    +974 44 666 986
    Click up if you have successfully reached DAMAC Properties by calling +974 44 666 986 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +974 44 666 986 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +974 44 666 986 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +974 44 666 986 phone number
    Doha, Qatar
    +965 22 498 727
    +965 22 498 727
    Click up if you have successfully reached DAMAC Properties by calling +965 22 498 727 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +965 22 498 727 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +965 22 498 727 phone number 3 3 users reported that they have UNsuccessfully reached DAMAC Properties by calling +965 22 498 727 phone number
    Kuwait City, Kuwait
    +961 81 647 200
    +961 81 647 200
    Click up if you have successfully reached DAMAC Properties by calling +961 81 647 200 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +961 81 647 200 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +961 81 647 200 phone number 4 4 users reported that they have UNsuccessfully reached DAMAC Properties by calling +961 81 647 200 phone number
    Beirut, Lebanon
    +234 14 406 188
    +234 14 406 188
    Click up if you have successfully reached DAMAC Properties by calling +234 14 406 188 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +234 14 406 188 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +234 14 406 188 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +234 14 406 188 phone number
    Nigeria
    +86 400 617 8008
    +86 400 617 8008
    Click up if you have successfully reached DAMAC Properties by calling +86 400 617 8008 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +86 400 617 8008 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +86 400 617 8008 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +86 400 617 8008 phone number
    China
    +91 226 184 2433
    +91 226 184 2433
    Click up if you have successfully reached DAMAC Properties by calling +91 226 184 2433 phone number 2 2 users reported that they have successfully reached DAMAC Properties by calling +91 226 184 2433 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +91 226 184 2433 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +91 226 184 2433 phone number
    India
    +7 499 999 2402
    +7 499 999 2402
    Click up if you have successfully reached DAMAC Properties by calling +7 499 999 2402 phone number 1 1 users reported that they have successfully reached DAMAC Properties by calling +7 499 999 2402 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +7 499 999 2402 phone number 2 2 users reported that they have UNsuccessfully reached DAMAC Properties by calling +7 499 999 2402 phone number
    Russia
    +971 4 515 6111
    +971 4 515 6111
    Click up if you have successfully reached DAMAC Properties by calling +971 4 515 6111 phone number 0 0 users reported that they have successfully reached DAMAC Properties by calling +971 4 515 6111 phone number Click down if you have unsuccessfully reached DAMAC Properties by calling +971 4 515 6111 phone number 0 0 users reported that they have UNsuccessfully reached DAMAC Properties by calling +971 4 515 6111 phone number
    More phone numbers
  3. DAMAC Properties emails
  4. DAMAC Properties address
    501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates
  5. DAMAC Properties social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024