Days Inn
Reviews and Complaints

My company booked my co worker and myself rooms on the 11th and 12th of June 2019 at Days inn.First night we got there I thought this I was being eaten alive by fleas in the carpet asked my co worker if he had the same symptoms he said no next night I had on the back of my head bumps from the bites my thighs and my roommate forget it swelled up like a watermelon. To be honest I was furious bites all over me seeing the bedbugs crawling around in my bed now all my luggage I can't bring in my house cause I'm afraid that somethings in my bag so I think it's a laundry mat now . Call down to the office about 4 o'clock in the morning 3:45 told her I had bedbugs really didn't phase her OK I'll change your rooms that was about it extent of it done so I said no we don't wanna stay here she says OK .So basically at 4 o'clock in the morning me and my coworker sat in our work truck until couple the other guys got up didn't sleep all night welts all over us and on top of it paid full price for the room for two nights. I asked the clerk to come up to the room so she could see all the bugs in the bed she said she doesn't want to see that and something like this now going to buy creams for my legs for these bites all over the back of my head my roommate still swollen my luggage I cannot bring in my house because my kids and my wife what happens if somethings in my bag it's a mess and either the clerk did not tell the manager or the manager doesn't care because no phone call nothing .The kicker is I have these welts all over me don't want to stay in that room or any other room for that matter She proceeds to give me the bill I said you're gonna charge us full price or even charges at all with bedbugs being eaten alive for two days and she said you have to take it up with a manager never again days and ever and my biggest thing is like I said you have one of these disgusting bedbugs in your bag it will ruin your household

My boyfriend came to town from Utah on 6/1 and stayed through Monday, the staff was great so we booked another stay on 6/8 and he stayed through Monday. I called on 6/11 to see if there was a room for the nights of 6/11- 6/15, the rate wasnt the same so I asked what it would be for just Friday 6/14-6/16. We weren't getting the same rate as previous, my boyfriend is also military. I asked her if she could hold it and I would call right back, she very clearly said "NO, I cannot we only have 2 rooms let, so you will just have to call back and see if it's still available" i responded with okay thank you. I then received a very nasty message from her yesterday stating that I was a NO show and they would never rent to me again. 1st I am in customer service and even if it was a no show, you should try and clarify the situation 1st not just assume things. Big called back today after I had calmed down a little bit, got the same front desk lady and explained to her that there was a misunderstanding, because she told me very clearly she was NOT holding the room. Her response was well I did it anyway so you no showed and we cannot ever come back, I said excuse me but you did that after telling me you wouldnt, so that would have been an error on her part, she then persisted to say I no showed and she wasnt going to deal with this, I asked for manager above her, she said NO you can call back and hung up on me. This is very unprofessional, rude., and has now lost a great customer. I also plan on making reviews on this location and letting everyone I know to never stay there. We even signed up fir Wyndham rewards and this is the treatment we get

Please feel free to contact me with any questions.

To whom it may concern, last evening saturday june 8 I stayed at the days inn in ann arbor mi on carpenter road in room 145. I have to say I am extremely disappointed with the hotel. While walking to my room I noticed all of the fire extinguishers on the first floor were well past there inspection date last inspected in 2016 and started to fear for my safety. When I entered the room I was disgusted immediately! I was greeted with stains on the walls, ceiling, couch and in the bathroom. The room was musty and humid even with the air conditioning on. The pillows were half the size of a regular pillows and extremely uncomfortable.in the morning I went to have the continental breakfast only to find ants crawling on the food and counter top where the food was being served. There was no coffee made, the juice machine was over flowing with spilled liquids onto the counter. I was repulsed by this experience and left. I have no intentions of ever staying with days inn after this experience. I will be sure to share this horrible experience with friends and family recommending that they as well never visit a days inn again. I feel robbed of my money and would rather have slept in my car than in your hotel. This experience is unacceptable in the concerns of health and safety of your so called valued customers. I would like a refund for my stay this was disgusting and unacceptable.

We stayed in the Days Inn on West 94th Street in New York, NY on Friday May 31st and it was the worst hotel experience I have ever had. It was disgusting. Everything was dirty, the wall paper was ripping off the walls, the air conditioning and carpets were held together with duck tape. The bathroom had rust all over it and the furniture was falling apart throughout thand whole room. We were suppose to have a park view and our window looked out to a dirty street. The odor of the room was nauseating. Dead bugs were on the windowsill and throughout the hotel. the whole hotel was dirty especially the elevator. We got this room trhrough groupon and left a review on the app but we felt so terrible about the experience we wanted to take the extra step. We would have left if it wasn't already too late to catch our bus by the time we arrived.

We stayed at the days inn in Ann Arbor. It is located on Carpenter Road. The hotel is very dated. The paint is coming off of the tiles in the bathroom and bathtub. Our microwave and hair dryer were not working and we found what may have been a bed bug on the side of the bed. I asked an employee about the possibility of bed bugs. I was advised that our wing is generally good it's where the homeless people reside that has problems. I went to the front desk to ask about homeless people residing there. I was advised it is paying people who stay for a week or a month etc. They have some sort of income and are temporarily transient. I would suggest that it be one or the other. Unsuspecting travelers do not want to stay in a place that is really a source of housing for the less fortunate. You rent it by the hour, week, or month not for a night or two to tourists. This hotel should either become subsidized housing, renovated and be utilized as a hotel, or torn down. We paid $100 American for our room. We booked two rooms as we are traveling with extended family. If the hotel is in this condition housing transients the pricing should reflect this. Feel free to contact me. Amanda Bitter [protected]

Here is a letter that I sent to the manager of the Days Inn. I still have yet to hear back from anyone! Stay date- May 14-15, 2019 Cherry Hill NJ Booking #[protected]
I called the hotel twice to speak with Mr. Patel and no return call was made to me.

Dear Mr. Patel, I am writing to make you aware of a situation we had at your hotel last night. I arrived with my son's girlfriend and we got to the room and weren't very happy but put our bags in and left for dinner. We were meeting my son (who is on leave from the Marine Corp Washington DC he serves as a Military Police . When we returned from dinner we entered our room and the entire room smelled of marijuana! We opened the door to the bathroom and it was exuding from the fan. Now he is a Marine and there is no way he would be able to even enter this room without the chance of getting marijuana into his system. He was furious and this would have been very detrimental to his visit let alone our own visit. We went to the front desk and explained the terrible situation to the front desk person. She was surprised but never even offered us another room! We told her we were leaving and that we would report the situation to you. She told us we had to speak to the manager. We left and had to find another hotel at 9:30pm .I AM EXPECTING TO GET A FULL REFUND OF THE ROOM RESERVATION WHICH was reserved through Expedia.com. I sent them a review of our experience and how completely disappointed we were. This really could have created a bad situation for my son. Our Booking # [protected].
I would appreciate a prompt response to my email. If I don't hear from you I will be speaking to the Better Business Bureau and will pursue this situation further. My direct email is [protected]@gmail.com or my cell is [protected]. Im am awaiting your response. Trish DuBeau

Danville illinois days inn ran by vijay brahham is such an unprofessional unorganized place. Hey str races towards blacks wont hire noone who doesnt do drugs... I've worked there since february and nothing but drunks and meth heads work there on the job... They dont take nothing serious they have a big bed bug problem the most unprofessional i've ever seen a place ran he let's prostitutes stay for free he asks them to have sex with them and I know this bc i've had more than one person saying hes asked to have sex during interviews... He doesnt replace nothing he just tapes everything from curtains to chairs to couches he underpays his people nothing more unprofessional ever leaves garbage chicken bones and all kinds of things in the halls elevators or where ever else there eating it.

To whom It May Concern,

I have family coming into town for a reunion and I put them up at the Days Inn in Fayetteville

Arkansas. I went to the property to pay for the room. Upon looking at the property I noticed a lot of junk on the ground. Trailers, old Days Inn sign all of which was near pool. There was a lot of pot holes in the parking lot and not well maintained. I noticed the lobby had constructions mats all over the place and it was not tidy. The counter person who waited on me was disgusting. His pants were so tight he kept grabbing himself to, I guess to adjust. I was very dissatisfied with the hotel, but all other hotels in area were booked and had to stay within my budget. I work for a reputable company and I would never put a guest at that hotel until it is cleaned up. I'm so angry that my mother who is 81 and my brother have to stay there. I would request a refund!

Sincerely

Lisa Cerreta

Stay dates 5-24-5-28

Reservation under my name.

He had an accent and answered the Hotel, and he was very rude and arrogant. I was actually job seeking, and the had said apply in person, but I was trying to ascertain if the job was still available before I took off work can made the drive out there. He was very rude, and kept saying that they don't need people like me, and I already had a job so they don't want me anyways. I admit I was rude to him to and said, I wouldnt work for someone like him anyway. Its a shame because he has no clue who I am, and I have stayed there before, but after that will never stay again, and I will spread the word to the locals about his arrogance, because nobody like him should be working in Customer Service. I've worked in Customer Service my whole life, and have never treated anybody the way he treated me. I think the manager thinks he is beyond reproach. Really!

We stayed at the Days' Inn on Hilton Head Island, April 28, 2019.
Complaints about Days' Inn Hilton Head:
1. Our pass key wouldn't open door. The clerk said they were having problems with their system and had to unlock the door for us.
2. drain on sink wouldn't work
3. no water pressure in shower
4. looks like blood around drain in shower (probably just rust).
5. carpet in hallway from elevator needs to be replaced.
6. lamp on desk not working
7. air conditioner quite loud
8. coffee was lukewarm

We would appreciate either a full refund or a complimentary night's stay.

Thank you.
The Dixons
[protected]

However, the beds were comfortable.