De Meridian Loyalty Card Services
Reviews and Complaints

In 2021 we have taken 2 years travel scheme from Demeridian. They have given us extension for 1year as we could not travel during Covid time. Recently in April we traveled to Jordan, all the arrangements are done very well, helped to book tickets, All arrangements, like hotel (4star hotels), airport pick and drop also good.

The team deserves good appreciation for the services provided.

I booked my Maldives trip through Demeridian and I must say, it's an excellent company. The trip was fantastic, and all the staff were amazing. The company was always there if I needed any assistance, responding promptly to messages and ensuring I was well taken care of throughout.

The entire process, from booking to receiving the details of our Hong Kong trip, was remarkably stress-free. We were thoroughly pleased with the experience and would definitely choose your services again. I have already recommended you to my family and friends

I receive a call saying I won a staycation, I asked my fiance to check which I really regret everything.I went in Element and they are having some event, they said they will just give the prize but they offered something which got my fiance attention and joined immediately. Ive seen a lot of bad review and I didn't believe it. I just said give atleast 1 week if this will not work then I will see what we can do. I sent email they respond after 3days then they never respond again. It's been 3weeks and we didn't receive any feeback and I just can't imagine that my same nationality (filipino) are doing this. See you in court.

De Meridian is the best travel company in Dubai and they provide the best travel plans across the world

De Meridian is having the best Customer Care department as well as the Reservation team will fully trained staffs which can provide the best of the best hotel bookings and the flights at affordable prices

highly recommend for friends and family

If your hard earned amount is Haram then go for their services.

They give you fake promises on different vouchers you will avail. you will get discount by purchasing ticket from them but what their is only 10 or 20 AED difference if you buy directly from the services like Emirates or Fly Dubai.

From last past 1 year i haven't received a single voucher of discounts or not any Concert passes as Promised.

Their contact person is changed after every few months. because even they also understand that the company is doing the cheating to them also.

LEGIT! LEGIT! LEGIT!

Professional at best.

De Meridian gave me a voucher for a desert safari in Dubai & an International Hotel Voucher for Couples that I requested to redeem in May 2023 But Unfortunately due to some medical issues I Postponed it to December and they Redeemed my Voucher Desert Safari Voucher on Dec 18 2023 And redeemed Couple hotel voucher on Jan 5 2024 in which me and my Husband extremely Enjoyed that desert Safari and we used hotel voucher when we took a short Vacay to Azerbaijan.

The Customer Service Team and Reservation team always guided me the right way and made everything hassle free. They also provide hassle free travel plan memberships but unfortunately due to some financial issues I couldn't take that but in future will Take the Membership for a hassle-free vacations with Family and Friends.

Thank You De Meridian for all the Support and Guidance and gave me a great service even though I'm not a member,

Thanks De Meridian!

I recently took a Membership of De Meridian Loyalty Card Services on September 15, 2023 and I must say, I was highly impressed with their services. As I was planning for an Umrah trip, I was looking for a reliable and efficient service that can help me with my Visa approval, flight booking, and hotel reservations. That's where De Meridian Loyalty Card Services came in.

From the moment I contacted them, their team was professional and courteous. They were prompt in responding to my inquiries and provided me with all the necessary information I needed to make my journey smooth and hassle-free. The Loyalty Card package they offer is truly value for money as it includes a wide range of benefits and perks.

I was particularly impressed with their assistance in my Visa approval process. They guided me through the entire process and made sure that I had all the necessary documents and information. Thanks to their help, my Visa was approved smoothly and without any complications.

Flight booking and hotel reservations were also taken care of by De Meridian Loyalty Card Services. They have strong partnerships with some of the top airlines and hotels, which allowed me to get the best deals and discounts. This helped me save a significant amount of money and made my trip more affordable.

The customer service provided by De Meridian Loyalty Card Services is outstanding. They were always available to answer my questions and provided me with personalized support. I felt like a valued customer throughout the entire process.

My Hard Earned Amount of AED 28,000 is all Worth it & I highly recommend De Meridian Loyalty Card Services to anyone looking for assistance in their Umrah trip or any other travel needs. They go above and beyond to ensure customer satisfaction and their expertise in the industry is unmatched. I am grateful for their services and will definitely be using them again in the future. Thank you, De Meridian Loyalty Card Services, for making my Religious Trip a memorable and stress-free experience.

De Meridian Loyalty Card Services

I personally took a Gold Package from them on April 21 2023 for a Hassle Free and Easy vacation and Demeridian team Always Assisted me through out my trip to Armenia and thanks for your service we had a great trip and my kids enjoyed a lot as it was amazing hotel stay nice rooms and comfortable, thanks to make it hassle free , for sure I will recommend to other as well who like to explore they should try taking your services.

Thanks once again for making our trip memorable.

I am personally Completely Satisfied with their services and the Reservation Team and Customer Care Team is Top Notch and Professionals which I have to saw Exceptionally and also When Me & My Family Met the team In their Head Office they treated us well and was friendly and Helpful!

as I hope the company reach Success!

KEEP GOING DE MERIDIAN!

De Meridian Loyalty Card Services L.L.C has potential, but there are areas that require improvement. While their membership package offers some benefits, it could be more reliable and inclusive to truly meet the needs of customers. Additionally, their customer service could use some enhancement to ensure a smoother and more satisfactory experience for clients. With some improvements in service provider reliability and customer support, De Meridian Loyalty Card Services L.L.C has the potential to become a top-notch loyalty card provider in the market.

They have called me saying that you won pls come to collect the voucher. They gave me the voucher which they said it will be redeemed visa call or mail. I have send them mail & multiple follow-ups done on call as well but no one responding on mail. This is fraud company they have wasted my money & time. I will highly recommend take the serious action against them so that other peoples can’t be fooled by them in future.

I have the same issue with this company - De Meridien Loyalty Card - Dubai UAE. I am asking them to refund the money I paid.

They are legitimate scammer. How they are living getting money from other people hardship. That even single services promised was not ever confirmed by them. I want my money back.

All customer service members are fraud making fake excuses last 3 months I'm trying to request for a confirmation and refund. They are fully fraud taking money from peoples. Please refund my money back and I do not want your poor services.

Dear team,

Hope this email gets you well,

I had attached all photos of your perusal, I had already sent email for the redemption of the voucher number 5047 which was given by Hazel your sales person, it’s says that I have to book in prior of 14 days how ever I placed my booking before 18days and till now only one reply came and still not very sure weather we will be going to the Dessert Safari on the 08/03/2024.

Hope you can resolve my problem.

De Meridian fraud and scam if anybody receive any Whatsup or call report about them don’t go I have complained economy department they are stopping them activities from 2023 and still working and scamming people by impersonating meridian and westin hotel's company and renting meetings hall in the aloft they deceives people by the address,anyhow i have complained about them in consumer right and I’ll go to police if anyone want to join send me message

This company is systematically and broad day light doing the scam by luring people with the fake promises and services during their presentation in any hotel within Dubai.

I can't explain how much I have suffered because of them , they have not just taken my money but they frustrated me every possible way they had.

Even when I told them to take the 30 %and rest refund they gave the wrong information they called me to their office and collected all the original receipts and promised me the amount will be refunded in 45 working days . And today 50 working days have already passed and now they are still not ashamed to give more dates .

I am going to complaint in DED and sue them in the court.

Thank you Team for making this trip so memorable. though the response was not prompt but Everything was so well coordinated and well taken care of. I would also like to say a word of appreciation for the team of De Meridian who were so good with their jobs. We are taking back great memories of Dubai and greatly appreciate the warm hospitality we received. Thank you again for the perfect vacation organized by De Meridian .

I want to share my experienced as a new Bronze subscriber at De Meridian and I would like to extend my appreciation to the reservation and Mr. Krish for their excellent assistance being a new subscriber to all of my headache inquiry.

A lot of reviews was telling that this company is scam but "Let me tell you that it's Not Scam" as long you communicate to the right person especially to Mr. Krish from reservation.

Just want to extend my Big thanks to De meridian team who arrange the hotel for my Daughter wedding in RAK. See you to my next Reservation, hoping for the same service.

This is totally fraud company!.

They will anser your call and even they will call you back, they will speak nice.

But when you ask for services (not free of charge) against you paid, they will give you multiple excuses.

* I done duplicate payment against my subscription - in april 2023 they said in 10 days they will refund, then said 30 days then they gave me three times 3 commitment of refund, but nothing happened. Finally I raised complaint with bank. After giving them enough time. Now giving excuse take complaint back then we will pay... If they dont pay my money in 3 months how can I trust they will pay?

* I will tell honestly don't trust on them at all verbally and even if they send official email... Don't take back your complaint with bank or here only when they provide you service. Not assurance.

I never receive any service from them, they are using our money to eat food, and feed their families too using our money.

Mahesh

This is totally fraud company, they showed us false benefits like we have to pay 9999 AED and take membership for 2 years and you will get flight discounts and free hotel stay for 21 days in any country plus free Georgia trip for couple , I just need to pay the VISA charges. They told us to pay in EMI and forced us to take ADCB credit card and ultimately forced us to pay full amount one time. After that when we actually tried contacting them for booking Georgia trip nobody was responding to our emails and calls. They scammed many people along with us and flied away with the money