Menu
For Business Write a review File a complaint
DermalMD Customer Service Phone, Email, Contacts

DermalMD
Reviews and Complaints

www.dermalmd.com

Learn how the rating is calculated

2.1 16 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

DermalMD Reviews 26

ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

DermalMD Saw improvements fast

My uncared-for scar was an eyesore until I found the scar serum. After using it for a few weeks my skin looked smooth and healthy again. My friends even noticed how much better my skin looked they asking me what I'd been doing differently.

I was amazed at how quickly this product worked for me and that it could be used on any type of scar. The serum is lightweight and non-greasy, so it feels pleasant to apply. The only thing though was the shipping times. Its worth it though

Recommendation: great results

Read full review of DermalMD
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

DermalMD I loved it!

I'm very pleased to report that I had a great experience with this rosacea treatment. I was suffering from severe redness and discoloration on my face, which caused me to feel embarrassed when going out in public. After trying numerous over-the-counter treatments, I decided to try something new. That's when a friend recommended this rosacea treatment.

After using it for just a few weeks, I noticed a huge improvement in my skin. The redness and discoloration slowly faded away, leaving me with the smooth complexion that I had been longing for. Not only did it help reduce the inflammation and sensitivity on my face, but it also helped to soothe my skin and reduce the blemishes.

Recommendation: I recommend this

Read full review of DermalMD
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

DermalMD dermalmd.com is a company that keeps spamming my blog with their product promotions

dermalmd.com is a company that keeps spamming my blog with their product promotions. I've told them to stop, but they keep spamming me.

Read full review of DermalMD and 3 comments
Hide full review
3 comments
Add a comment
E
E
E. Conroy
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

You need patience in order to see the outcomes honestly. So after 2 months of applying Intimate Lightening Cream every night, I have noticed that my underarms got lighter complexion. Not too bad for the price.

I
I
I. Cruickshank
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Excellent product has made a difference to my face in just a single week.

A
A
A. Green
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

Best thing I ever notice. I am in my thirties and still get hormonal spots. This reduces their size and redness in just overnight very powerful.

ComplaintsBoard
Y
Verified customer This review was posted by a verified customer. Learn more

DermalMD So, I ordered from DermalMD like a week ago and all I got was a PayPal receipt

So, I ordered from DermalMD like a week ago and all I got was a PayPal receipt. I haven't seen any tracking number or confirmation yet and I can't even get in touch with them. What's up with that?

Read full review of DermalMD
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

DermalMD So, I ordered from DermalMD and never got my stuff

So, I ordered from DermalMD and never got my stuff. The tracking said it was delivered, but I never got it. I talked to someone in customer support once, but then they stopped answering my emails. I'm super bummed and mad about it.

Read full review of DermalMD
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

DermalMD I mean, seriously, my skin has never looked better

I mean, seriously, my skin has never looked better. I'm not even kidding. The DermalMD stuff is legit. I've tried a lot of different skincare brands, but this one is by far my favorite. The prices are reasonable too, which is a huge plus. I highly recommend giving DermalMD a try if you're looking for some high-quality skincare products. You won't regret it!

Read full review of DermalMD
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

DermalMD I feel bad for my mom who lives far away!

I feel bad for my mom who lives far away! She bought a bunch of things from DermalMD and got charged 193 yen. But she never got her stuff and they gave her a tracking number that doesn't even work! I tried calling but no one picked up. They need to give her money back! This can't keep happening!

Read full review of DermalMD
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

DermalMD I spent 43 bucks on DermalMD and still haven't got any updates on my shipment

I spent 43 bucks on DermalMD and still haven't got any updates on my shipment. I've been waiting for weeks now and haven't received any emails from them. They're a terrible business that just takes your money and doesn't send anything but expired products or empty envelopes. I suggest you don't waste your money and go somewhere else.

Read full review of DermalMD
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

DermalMD I ordered my product like a week and a half ago

I ordered my product like a week and a half ago. Just like the reviews down there. My package was messed up and still got sent to me in the mail with nothing inside. I tried emailing this business, but the email don't work. I also tried to send a chat on their website, but no one answered. This business is a SCAM! DON'T BUY ANYTHING FROM THEM! I'm gonna tell PayPal about this company.

Read full review of DermalMD
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

DermalMD I bought one thing from DermalMD but I didn't get a screen that said my order was confirmed

I bought one thing from DermalMD but I didn't get a screen that said my order was confirmed. I only saw a quick flash of the amount charged and it was double what I thought it would be. I never got a confirmed order screen. I messaged them right away on IM and then I got an email saying my order was shipped. I emailed them but they didn't write back. I'm going to complain to Consumer Protection and the AG office. I'm also going to complain to my bank.

Read full review of DermalMD
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

DermalMD I bought DermalMD and they said they'd give me all my money back if I didn't like it, but there's no phone number to call if you have a problem

I bought DermalMD and they said they'd give me all my money back if I didn't like it, but there's no phone number to call if you have a problem. Plus, they didn't even tell me when it was coming or anything. When I finally got it, it didn't work like they said it would. It made my skin less moist and didn't even make it tighter. They didn't give me my money back either.

Read full review of DermalMD
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

DermalMD So, I got my order from DermalMD and it was an empty envelope

So, I got my order from DermalMD and it was an empty envelope. Like, seriously? Did they forget to put my Acne Serum in there or what? I don't even know if they're a real business anymore. I'm so mad that I wasted my money and waited a whole week for nothing. This is such a scam and I'm reporting them to the ComplaintsBoard.com and PayPal. Don't even bother ordering from them, they're not legit. I can't believe they would send me an empty envelope. It's just ridiculous.

Read full review of DermalMD
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

DermalMD Excellent product has made a difference to my face in just a single week

Excellent product has made a difference to my face in just a single week.

Read full review of DermalMD
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

DermalMD Best thing I ever notice

Best thing I ever notice. I am in my thirties and still get hormonal spots. This reduces their size and redness in just overnight very powerful.

Read full review of DermalMD
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

DermalMD You need patience in order to see the outcomes honestly

You need patience in order to see the outcomes honestly. So after 2 months of applying Intimate Lightening Cream every night, I have noticed that my underarms got lighter complexion. Not too bad for the price.

Read full review of DermalMD
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DermalMD replied to this review.

DermalMD This brand serum worked properly for my teenage son acne

This brand serum worked properly for my teenage son acne. You have to be constant and use it for more than one week to start seeing a change. If he is going a couple of days without it he starts to break out again.

Read full review of DermalMD
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

DermalMD Complaints 10

ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I spent $78 on August 28th for a product from DermalMD

I spent $78 on August 28th for a product from DermalMD. I ain't got no confirmation notice, but I did get a shipping confirmation on 08/30 saying my order shipped. But, I still ain't got the product yet. When I track it, it says it ain't shipped yet. I emailed the company asking for an update, but they ain't never responded.

Read full review of DermalMD
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I keep getting these spammy comments from DermalMD on my blog

I keep getting these spammy comments from DermalMD on my blog. I told them to stop but they don't listen. Now, I'm getting like 3 or more comments every day from them. I took some screenshots but there's way more than what I'm showing here. It's really annoying.

Read full review of DermalMD
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I bought some skincare stuff from DermalMD on May 19th for $150

I bought some skincare stuff from DermalMD on May 19th for $150. But I ain't got no email or number to confirm my order. I even emailed them, but no response yet. I'm freaking out and wanna get my cash back. This company looks like a total scam. I just want my stuff or my money back.

Read full review of DermalMD
Hide full review

Is DermalMD Legit?

DermalMD earns a trustworthiness rating of 32%

Be careful. Check reviews and watch out for issues before dealing with DermalMD.

Our conclusion: ComplaintsBoard has concerns about DermalMD's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand DermalMD's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Exercise caution when using dermalmd.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We noticed that dermalmd.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.

However ComplaintsBoard has detected that:

  • DermalMD has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • A long registered date for dermalmd.com can be seen as a positive aspect for DermalMD as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of DermalMD's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Dermalmd.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Dermalmd.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • DermalMD as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
  • Several positive reviews for DermalMD have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD so I gotta say, I bought a bunch of stuff from DermalMD and it was straight up whack

so I gotta say, I bought a bunch of stuff from DermalMD and it was straight up whack. Like, not good at all. I hit them up on their website email to get a refund since they supposedly have a satisfaction guarantee, but they never got back to me. And to top it off, the stuff they sent me gave me some nasty rashes after only a week. Not cool, man. Hoping they'll get back to me soon so we can sort this out.

Read full review of DermalMD
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I never got my hands on the Make Skin Lighter product from DermalMD

I never got my hands on the Make Skin Lighter product from DermalMD. I ordered it on April 14th, but it's been two months and I still haven't received it. I know the corona situation is tough, so I waited patiently. But on May 21st, I contacted support and they told me to wait another two weeks. I did, but still no product. On June 14th and 17th, I asked for a refund, but no one replied. I want my money back, please.

Read full review of DermalMD
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I ordered from DermalMD like 3 weeks ago

I ordered from DermalMD like 3 weeks ago. I noticed that my address wasn't included in the order, only my street number. I tried emailing them 5 times to fix it, but no response. Now I just want a refund, but they don't have a customer service number or anything. Seems like a scam to me.

Read full review of DermalMD
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I ain't happy with DermalMD

I ain't happy with DermalMD. I sent back a product in January and ain't heard nothing from them despite sending six emails. I got proof of return and everything, but still no response. I messed up and bought the wrong product, so I asked to cancel and get a different one. Dermal MD said no to the cancel, but said I could get a refund if I sent it back. I even ordered the right product, but still no refund. Ain't cool.

Read full review of DermalMD
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I bought something from DermalMD and it was a bad experience from the beginning

I bought something from DermalMD and it was a bad experience from the beginning. I gave my credit card info to buy the thing, but then nothing happened. No email or page to say I bought it or where it's going. When it finally came, the bottle was almost empty and not sealed. When I put it on, it burned really bad, so I think someone messed with it. I emailed the company and they said it's normal, which is weird. I told them I don't trust it and want my money back, but they never replied. I sent two more emails and still nothing after two months.

Read full review of DermalMD
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD I got this thing from DermalMD on 9/26

I got this thing from DermalMD on 9/26. I changed my mind and hit up the vendor to cancel, but they said it was already on its way. I got it in October sometime and asked for return and refund instructions. They said to try it out first, but they'd give me a refund if I asked. I tried it for a week and didn't like it, so I hit them up again on 10/15 for the return instructions to get my refund. They ignored me though. They say on their website that they give a MONEY BACK GAURANTEE, but they won't give me the return instructions or refund. That's not cool. https://dermalmd.com/

Read full review of DermalMD
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

DermalMD Got two things from DermalMD

Got two things from DermalMD. One was good, but the other was expired for a year. I got my Anti-Aging Serum and Under Eye serum on April 27th. When I opened the Anti Aging Serum, it had a date from March . I wasn't happy with that old stuff. I talked to someone on the live chat and they said they'd look into it. But they just keep giving me the runaround. So I emailed customer service. They said the product was sold out and they'd give me my money back. I sent the first email on May 4th. The next day they said they gave me the refund. But it's been a few days and I still don't have my money back. Last time they talked to me was on May 7th, when they said they'd double check. But now it's May 14th and I still haven't heard anything or gotten my refund! This is so stupid! I'm never buying from them again! The product was like $60 before taxes and shipping.

Read full review of DermalMD and 2 comments
Hide full review
2 comments
Add a comment
E
E
ErinPinard
Houston, TX, US
Send a message
Aug 20, 2023 1:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Got this serum recommended to me by a friend and I have gotten GREAT results! My brows have been browwwwing! I definitely recommend

L
L
LeahJenkinson
HAPPY VALLEY GOOSE BAY, CA
Send a message
Jun 25, 2023 10:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered 200 dollars worth of products and never got a confirmation or any tracking.I reached out via all of their contact options, messenger, email and phone number and not one response.. I am reporting to paypal immediately after i write this review. buyers beware.

About DermalMD

Screenshot DermalMD
DermalMD is a leading skincare brand that offers a range of high-quality and effective skincare products. The brand is committed to providing its customers with the best possible skincare solutions that are safe, natural, and affordable. DermalMD's products are formulated using only the finest natural ingredients that are carefully selected for their proven effectiveness in treating various skin concerns.

One of the standout features of DermalMD's products is their ability to deliver visible results quickly. Whether you're looking to reduce the appearance of fine lines and wrinkles, improve skin texture and tone, or address specific skin concerns like acne or hyperpigmentation, DermalMD has a product that can help.

Another key aspect of DermalMD's approach to skincare is its commitment to using only natural and safe ingredients. The brand understands that many people are concerned about the potential side effects of harsh chemicals and synthetic ingredients commonly found in skincare products. That's why DermalMD's products are free from harmful chemicals like parabens, sulfates, and phthalates, and are instead formulated with natural ingredients like plant extracts, vitamins, and minerals.

In addition to its commitment to natural and safe ingredients, DermalMD is also dedicated to providing its customers with affordable skincare solutions. The brand believes that everyone should have access to high-quality skincare products that deliver real results, regardless of their budget. That's why DermalMD's products are priced competitively, making them accessible to a wide range of customers.

Overall, DermalMD is a brand that is dedicated to providing its customers with effective, natural, and affordable skincare solutions. With a range of products that are formulated to address a variety of skin concerns, DermalMD is a brand that is well worth considering if you're looking to improve the health and appearance of your skin.

Overview of DermalMD complaint handling

DermalMD reviews first appeared on Complaints Board on May 19, 2023. The latest review Saw improvements fast was posted on Aug 9, 2023. The latest complaint This brand serum worked properly for my teenage son acne was resolved on May 06, 2023. DermalMD has an average consumer rating of 1 stars from 26 reviews. DermalMD has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.1
33 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. DermalMD Contacts

  2. DermalMD phone numbers
    +1 (786) 759-9057
    +1 (786) 759-9057
    Click up if you have successfully reached DermalMD by calling +1 (786) 759-9057 phone number 0 0 users reported that they have successfully reached DermalMD by calling +1 (786) 759-9057 phone number Click down if you have unsuccessfully reached DermalMD by calling +1 (786) 759-9057 phone number 3 3 users reported that they have UNsuccessfully reached DermalMD by calling +1 (786) 759-9057 phone number
  3. DermalMD emails
  4. DermalMD address
    8201 Peters Rd STE 1000, Plantation, Florida, 33324-3266, United States
  5. DermalMD social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all DermalMD contacts
DermalMD Category
DermalMD is ranked 90 among 117 companies in the Skincare category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.