There's a Facebook group (complaints or unhappy customer service. DFS). I visited the High Wycombe as part of my work, but made sure to stay clear of salesmen like Kamil Lesniewski. They don't have the best staff. Irene Tyuleneva is one of his partners in crime. On another review site (Trustpilot), she's been described as rude and only acts nice when there's a possible sale to get commission. She boasts about the amount of sales she makes online and treats it like a competition between herself and Kamil Lesniewski. It worries me that she's been dishonest for Kamil Lesniewski. Irene Tyuleneva knows Kamil outside of work and knew about the review Kamil wrote on Locaji.co.uk (February 2023), pretending to be a customer even though he's worked at DFS since 2022. What else does Irene lie about for Kamil? It seems the management couldn't care less what happens outside of work. Kamil should work on his acting skills, next time he uploads a video online pretending to be a woman. Irene should spend less time on her phone, instead of thinking of the next video to upload. Very untrustworhty staff that seem happy to sell anything for targets and promotion. Most of the positive reviews for Irene Tyuleneva, Kamil Lesniewski and the High Wycombe branch come from paid shoppers and internet followers. Don't be fooled. Kamil (www.youtube.com/@kamillsn), Irene (instagram: irene_tyuleneva) and ones with social media are kept on because of the attention it brings to the branch.
Recommendation: Go somewhere else!