DishTV India review: dishtv customer care 44

We have renewed our annual subscription for dish maxi multi connection Rs. 5580/- In our account statement u r showing again the balance of Rs.129/- which we have already told u over the telephonic talk that there is no balance shown in our account till dec 2007. after our paying the additional charges for sun package Rs 126/- u r showing the outstanding amount . How is it? let us have the details of outstanding amount Rs 128/- ) by immediate reply.

Further ,we r not getting JAYA tv last four months or so. we r not getting proper reply from ur end.

sir,
main apne parental vc no.se [protected] jo ki suraj pal, paani gaon ke nam se laga hai, ---se vc no [protected] ko seperate (alag) karana chahta hun.
plz is vc ko seperate karne ki kripa karen.
thankyou
suraj pal

Sir/Madam,
My Dish TV was off use for some time. But I recharged my account through an agent on last Friday (11/07/2008) for 1 year in Maxi package. But even after that no signal is coming. Initially I was able to view free channels. But for 2 days that also has gone. After switching my Dish TV the signal is going off and "Call Dish TV Customer Care" msg is coming on the screen. Also in "My Acccount detail" it is coming as subscription due 07/07/2008. Probably you have blocked my signal temporarily. As now I have recharged, please resume my service as soon as possible. I need your urgent action immediately.
Thanking you-

My VC No: [protected].
Set Top Box No: 068ABF28DS52234.

Hi Guys,

DishTV service is the worst service I have ever seen in Bangalore. In spite of calling the customer care & telling that the connection between the setup box & the cable wire is cut off also they will ask several Questions. They will say " Sir sorry Sir, sorry for keeping u on hold. Are you in front of TV setup box. What is the error it's giving Sir. that problem will be because there is not proper signal sir." & all those crap. I have already said the problem is physical. still that guys wont under stand. I guess they are trained like this. they give us 24 -48hrs of time & atleast by this time nobody turns up. Ok That is fine but not even after one week they turn up. Again after the 48hrs if we call up. they will ask for another 48hrs.

If we ask them the local support contact details, that also the call centre guys dont know, Idiots. I blame the management team. DishTV is the worst customer support in Bangalore & chennai that I have experienced.

GUYS, Before going for DISHTV & its SETUPBOX please think twice thrice...or google on any compliants on their service etc. While buying they will tell lots of good goody things. & Shahrukh spoils his name for giving an add for this DISHTV.

DISHTV SUCKS...

--PRATAP

my distv not active

my service not active
my

My VC No: [protected].
Set Top Box No: [protected]

I have myself complaint on number of occassion. But picture is not clear. I have paid one year's full subscription. Dishtv India is giving false promises.
Dont know what to do, feel cheated.
Devinder Puri, Kolkata

my dish tv renewal 160 rs but my renewal is 160 rs freedome
my vc no. [protected]
set top box no: 06D4ABF43DS01185

Dear Sir /Madam
Iam intersted for dealership andservice center p call me
[protected] any time thanks

Dear Sir /Madam

I am intersted for delearship or service center pl call me [protected] any time from chd

Dear Sir /Madam

I AM INTERSTED FOR DELEAR SHIP OR SERVICE CENTER I AM RETD D.M PL CALL ME [protected] FROM CHD I VERY THANKFUL TO YOU . ( CALL ANY TIME )

Dear /SIR / MADAM

I AM INTERSTED FOR DELEAR SHIP OR SERVICE CENTER I AM RETD D.M PL CALL ME [protected] FROM CHD I VERY THANKFUL TO YOU . ( CALL ANY TIME )

Dear /SIR / MADAM

I AM INTERSTED FOR DELEAR SHIP OR SERVICE CENTER I AM RETD D.M PL CALL ME [protected] FROM CHD. I VERY THANKFUL TO YOU . ( CALL ANY TIME )

Dear /SIR / MADAM

I AM INTERSTED FOR DELEAR SHIP OR SERVICE CENTER I AM D.M RETD PL CALL ME [protected] FROM CHD. I VERY THANKFUL TO YOU . ( CALL ANY TIME )

i dont know what to say you people. looks very crazy! i wonder how you people do business. i have purchased your so called dish tv in the month of august. my vc no- [protected], i have subscribed for dish maxi
day by day chanels went on reducing. now i can read only one message on my tv that no signals found i lodged complaint in bangalore to dealer called bharat systems who given many cell number like [protected] naming syed this is always busy. i am fed up of your poor service i am sending you this last complaint afterwords directly to consumer court with all proofs. i wonder if you cant give better service why you are in to business. pls note my cell [protected].
waiting for fastest reply from you

dear/sir/madam

I request u to subcribed me with colour channel my ID NO [protected] as soon as u can my phone no is9221812592 u can infrom me by Email.

thanking you
jayshree shinde

i want to know about tv5. plz tell me this program.

Hello There, Please refer to subject; Infromation:- My Dish TV has been stolen from my house.FIR has been lodged fro the same.DISH TV VC # - [protected].Date on which Set Top Box was stolen from my house - 5th June 2007. What I am expecting from DISH TV Group:-1. Is there any way to trace where the set top box is been operated these days.2. If yes then we will be in position to trace the theft.3. Is it possible that the people who has stolen the set Top Box will throw away the Card and use that set top box with different card.4. Do we get spare car OR Set top Box.5. If there are any other possibilities by which we can trace the stolen set top box with teh VC number then please let me know. I have been following up this case since 15 month and I am not getting any concrete reply.I have been talking to your customer care center in Pune and in Chennai and no result has come till now. This is first time I am writing to you and expecting some solution to the problem.Please let me know if I have to go to consumer forum for getting the right solution Kindly send me mail with all the information.Your early reply in this regard will be appericated. Rajesh BhartiMobile # [protected].

My name is EV subhasbabu I have Member ship in this web site Unfortunately I have not utilised this web site for longer period. Hence I have forgott my user id and passward can you please arrange to enter my email id is subhas_babu2007@yahoo.co.in

when I got the passward and user id

my stb no1500519969is not working today mornig problom strart plese activate my subscribe

hi sir,
This is majeedh, with vc number [protected], i have recharged with 350 rs two days back that is on 7th of september 2009, but i haven't got activated till now.If i ask dealer he is saying that he recharged that day itself.if i call customer care its of no use they always keep us in hold..this is very bag you know.Please i request you to activate today itself ...

please paer this 0816abf08ds10928 stb.or [protected] vc.

MY VC NO.[protected] STB NO.0816ABF08DS10928 PLEASE PAIR STB AND DEMO VC.

BHOOPENDRA SINGH KAURAV
MOB.[protected]
DEALER ID NO.25181

sir I am ML Sharma subscriber of dishtv availing platinum plan (under multiconnection) and VC No. is [protected] presently i want to chang the scheme in single user in your silver plan with additional discovry nationalgeoghraphy animal planet channels pls do as early as possible.

hello there,

my DISH TV ID is [protected].I had purchased four ITZ card of face value 150. how can you imagine that our subscirption is for gold package when we have recharged all the cards? May be we have recharged for gold package previously but every time we may or may not subscibe the same package.It is your duty to suscribe for the package we pay, you need not imagine and change the package to suit your best.

SO, accordingly I must get four months subsciption in the package - Rs 150.you may avail me those channels to which it suits.if you stop the channels now i may have to resort going consumer forum.You also note that whenever the package expires you are not supposed to black out dd channels.i hope you are aware of the existing law.kindly dont give me a chance to proceed to any forum to get the justice.i want the reply and action at the earliest.my e-mail id-gopalkortho@yahoo.co.in.

Dear Sir'
Yesterday eavining your people came & connected my dishtv, But till now it is not activated. My VC NO IS-[protected].
I have also paid Rs-2170/-(Tow thousand one hundred seventy only) by cash to the person who came to do the conection.
Please to do the needful at an early date.

Thanking you,
Yours,

Rajib Modi
Aciana apertment, A.B.C Bhangagarh, Behind-Dr Brijmohon & Sons-(Herohonda showroom) G.S.Road, GUWAHATI-781005.
Email id:jgoswami97@yahoo.com
(please send all details in my email id)

my active services are not work from one month only news or games servis are working and all red bouten serves not working my vc no is [protected]
or mobil no. [protected]

Hello Dish Tv, The total customer care is ...idon't know how to say. just the services are rubbish. you people are good enough to grab the money from the customers but the services are nil. Total careless. unfortunately iam not in india, if not i could have kick the dealers a...& shut his shop for doing this kind of business.

What kind of system this DISH? You cannot use the smart /view card in other STB. I got problem with my STB 7 unable to repair. i purchased another STB with 4000.Rs but icannot use my previous view card in that. I paid 3600.rs for 1year Maxi pack, it.s been a lost & i started to use the new STB & i renewd it for 6 months till June 2010. It started to diplay the message on screenafter a moth taht says, your renewal is expired, recharge to avoid dicsconnection, now today i lost connection (11/02/2010). My 1sst card's dueis till July 2010 and i cannot use it due to the defectof the junk STB and i am loosing the money past 3 months by paying 360.Rs /month. nobody answers if i phone to the customers care. I am returning to India after a couple of months, that's the end of that dealer's business in my place. Reall y i am going mad. We are paying a lot of money but the sercvices are cvery very poor. Why there is no provision to use the View cards in any STBs?
My Old View card --[protected]
My New view card - [protected]--which is saying to renew eventhough it's paid up to june 2010. Is ther any answer for this? Come on...

To,
Dish Tv
Just received a message from you as:- Dear Mr. A.K.Sinha, VC No-:[protected] recharged for Rs.950.00 in Platinum Pack on 17-Apr-10.your next recharge date 21-Arl-10. Thanks. How!
In this connection, I say that our connection is new & after new installation package of your Dish Tv, I must get benefit /rebate of scheme during the first time installation. Presently, I have recharged for Rs.950.00 Platinum Pack which will be effected from the date of 21-Arl-10 for the next 7th month as per present rebate or etc so far. Pl gives the details regarding effectiveness. They have no right to force me to when they have reduced my period under new installation package. I want the reply and action at the earliest. my e-mail id- akhilesh.1414@rediffmail.com.

Thanks.
A.K.Sinha. VC No-:[protected].

I will give you the email id of Dishtv customer care, Just Mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and contact Number.

Email id: customercare@dishtv.in

For AV Solutions, I completely agree, the services are very very poor. The engineer came to my house to pickup the setup box for replair, and he agreed that the issue will be resolved in a day. But on the contrary, its the fourth day today, I have no news on the setup box. I don't even know where is AV solutions situated. This is absolutely ridiculuous.
Now I have learnt that the repair and other technical services are actually done by the company HCL.
And, AV Solutions is actually a dealer which gets work from the market and passes onto HCL.
Its a pity to see such lousy work and customer service.

Any ways, if you have any queries of similar kind, please write to digicare.blr@hcl.in

dear sir i am dealer my dealer code is 158450 my demo v no. is [protected]
please provide my user id& password
my no is. [protected]
EMAIL ID= pjain4488@yahooo.com

dear sir i am ratna raju.andhrapradesh.i am useing since 4 years.sir my subscription no is-[protected]
my package is platinum but i am getting only silver (telugu)and sony chanells .but money cutting 310 rupees per month so please fix my problem sir.thank you

My VC no is [protected] and my reneweal transaction no -
RO-10/01/11CR-1093293 . I renewed before hand but after returning from native after about 10days, i found no channel is comminf and notice is coming pl contact customer care. My reneweal amount was Rs 500. Pl see into the matter immediately.
Samir Das M ob no [protected]

sr g mainai kal apna dish recharge kya thaa bt wo working nahi kr raha .

sir/madam,
I GURAPPA M MANTRI MY V C NO:[protected]

I taken connection 2008 dish tv south silver pack. the same pack activate [protected] & again same pack 1500 12 moth [protected]+50
your sending offer 12 month take & we give extra 2 month.
that is only 9 month serviced 5 month where it will go that amount.pls replay & whatever amount for allocate services deducted pls refund. i am not given to the request for this services.i don't have knowledge of allocate services by difficult your activate that services.so i am not responsible extra amount.pls deactivate allocate services

pls that amount will be refund it.today i called customer care
after i know allocate services.how is the services, whatever amount your deducted, refund it that amount
my request i believed & then soon solve this complaint

thank you

your faithfully

gurappa m mantri
[protected]

i hve recharged my dishtv on 04. but didnt recieve any information n also 35 extra channel offer!

the top up card of rs 135 is not available in palode (kerala-trivandrum-nedumangadu-palode)area...so it is difficult to us for recharging...please take a solution for this and make customers happy...

Sir my vc number is01513188961-8. I am your regular customer.i want to know about my last recharge date and when it will expire.Because i recharge it on 20-11-2011 for two months but it is off from [protected]. is there any problem in your system please solve my problem Thanx
kamranahmed00@yahoo.com