On Dec 15 you guys were working on the game. It was not work. Before you all worked on the games I had over 6 million coins. When the game came back on at 2:30 the next day I had 150 coin. I know its not real money but I just pay for some coins to play with.
at certain deals that I am winning it just freezes up on me
It keeps reading down louding and if it clouds it don't have any pitchers of the slots. I just wish it can be fix like it was so I can play.
! Omegaruth@gmail.com
Thank you
Played Water Dragons and spun over 100 times and never got the bonus. What gives?
I lost most of my coins the green line was between the 2nd-0 and the 3rd-0 of 500000... now it's between the2nd-0 and the-3rd-0 of 300000. What gives? I'm very upset that coins can be taken away with out being told. Not right or honest. I'd like to have them put back, please. I'd like to have my 2 and half million due at the correct time. Please somehow straighten this mess out.
Ellen slot has ripped me off for my bonus twice now what's in the box screen goes blank bet Ellen wouldn't like that
I agree with the above complaints. Double Down Casino games are great and if you keep buying chips and play all day every day for a year or more you might win a jackpot. Sooooo be prepared to spend a lot of money.
CAVEAT EMPTOR! Double Down Casino will bait you in then hook you into purchasing credits. Again and again. Don't be fooled by a "big win", as the credits will disappear very fast.
Any complaints to customer service will be replied with a generic "if you bet lower you will lose slower". And "we want you to have the same excitement as a real casino so there are big wins and dry spells", and to that I say BS! In a real casino at least I can win real money! Your system is BS.
2 more issues are missing and disappearing credits and the horrible chronic mobile devices disconnects.
Ciao to DDC! I'll stick with going to the real casinos here and win real money!
I received my points for code WQGDQZ for I million then it was taken away. Could I please have my 1 million back. I love playing the games on DDC and would love to continue playing. Thank you Brenda Callis
I try to get to my double down casino from my Facebook acct and it i can't, it is locked and i don't know how to unlock it. HELP PLZ!
We used to add friends "privately" be clicking on their profile picture while sitting together at a Texas Hold Em Poker table. We'd ask if we could become friends, or others would ask to be made friends, as many were in "Facebook Jail". and could not do so themselves. This "option" was removed when DoubleDown Casino closed down for repairs. There was NOTHING WRONG with this OPTION...so WHY did they think that "fixing it" meant "taking it away from us."? EVERYONE is up in arms about this change. Also the "free spin wheel" used to receive our "3 free gift spins" rotates sooo sloooowly. WHY was it slowed down? We used to pop into the room, receive gift spins, send new gifts in less than 5 minutes. It takes a good 10-15 min., thus causing a terrible inconvenience to many of us. We are even beginning to talk about BOYCOTTING DOUBLE DOWN CASINA --- TEXAS HOLD EM POKER GAMES -- UNLESS/UNTIL YOU RETURN THINGS TO THE WAY WE WERE!
I KNOW Pogo Games is having difficulties. We KNOW they closed down their UK operations. We KNOW they are NOT issuing new "minis" for the "mini judging competitions." In fact, they are recycling OLD minis that many of us already have, but in different colors. Are they having financial problems? Does DDC and Facebook think that they have $$$ to gain by passing on fees for services for DDC and or Facebook game players. Well, if either one of you do...don't be surprised if MANY current members "bail ship" and find OTHER FREE ONLINE GAMING SITES!
IT JUST TAKES ONE BAD APPLE TO SPOIL THE ENTIRE BUSHEL...FRIENDS 'WILL FOLLOW FRIENDS". WE LEFT POGO BECAUSE THEIR ANNUAL FEES WERE TOO HIGH, AND GOT TIRED OF HAVING TO PURCHASE GEMS. WE "WILL" LEAVE DOUBLE DOWN CASINO--TEXAS HOLD EM POKER GAMES--UNLESS/UNTIL YOU PUT THINGS BACK TO THE WAY THEY WERE TWO WEEKS AGO!
POWER TO THE PEOPLE! WE START LEAVING IN DROVES -- ADVERTISERS FIND OUT -- YOU LOSE ADVERTISING REVENUE -- IRS/FBI/SEC BEGIN INVESTIGATIONS -- STOCK PRICES DROP -- MEDIA FINDS OUT -- AND YOU ARE BOTH FORCED INTO BANKRUPTCY COURT.
GIVE US BACK WHAT YOU ARBITRARILY AND CAPRICIOUSLY TOOK AWAY FROM US APPROXIMATELY ONE WEEK AGO. SEVERAL FRIENDS ARE READY TO BAIL OUT ON YOU.
PLEASE EXTEND ME THE "COMMON COURTESY" OF A RETURN EMAIL TO: bballpaula@yahoo.com
I AM SURE THAT THE MAJOR TV NETWORKS, THE WRITTEN MEDIA, RADIO STATIONS WOULD BE MORE THAN HAPPY TO ASSIST US IN OUR PLIGHT! :-)
I had over $14 million credits and it has disappeared over night - when I turned the game off last night, I had 14 million, I turned the game on today and there's only $86, 000
i agree
everytime i come on your sight, your game level is set sooooo high, it is NOT enjoyable...at all. what's the point in giving free chips to play a game that's VERY difficult to stay in. i mean...i just got 91, 000 coins and bet no more that 16, 000, never doubled down and face card bust after face card bust, after face card bust, one win and then back to face card bust aaaand BROKE. damn! like done, poof! in under 2 minutes. you'd be double dumb to buy a damn thing.
Well I would like to start this off by saying that really do enjoy playing this game but I can't seam to find any answers to help me I keep loosing my connection with the server is there a new player in town to help with this or do I need to look else where to enjoy my time playing a casino game.
Iam very unhappy with my game of doubledowns, 1 week ago I had over 230Million coins, today I have 22 Millions.when I place a bet spins about 4 min before giving me a lost.Ive had points taken away for not playing daily.I've purchased coins to continue playing. I would like double downs checked and repaired the only game I have played that spun on automatic was The Thanksgiving Game
I just bought chips about 8pm today, but you did not deliver my $300.00 which was 90, 000, 000.00 in chips? Would you credit my account please. I love playing double down, and I'm pretty sure you will fix this? lynnshanley@ymail.com or call at [protected]_better to call I'm not real computer savey. Thank you for you time. Tom Shanley
All these legitimate complaints and they do not do any good! Double Down Casino; also known as Double SCREW Down Casino, What was once the best online free casino is now the very worst of all. Ever since IGT took over they have turned into nothing but cheating and lying scammers! They have the worse customer service department of any company known to man and they too are nothing but lazy liars and cheats! They have email replied countless times with nothing more than the same copied and pasted lies saying how their games are random and not programmed, Another bold faced lie! Double Screw Downs is nothing but programmed; from the time you log in until you stop playing. The same EXACT amount daily free spins, the same EXACT amount gift spins, the same exact amount in the VERY LIMITED bonus rounds, and last but surely not least; absolutely positively NO JACKPOTS EVER! Random I dont think so! Programmed games INDEED!
From yesterday to today all of my bank is gone and I am unable to sign in. WHAT HAPPENED?
don't waste you real money on this cheap game. i have been playing for years, never paid for coins. i have had over 400 million but it always takes it back... i see people spending 600 dollars on fake coins.. don't be so stupid. you will never win and you win nothing