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I ordered antivirus software 2 years ago and never used this notebook. 2 years later they automatically charged me $34.95. I could not contact them easily. Did a lot of internet search and found a phone number. 2 months later they send me an email evey other day saying I must contact them within 48 hours or they will close complaint. Credit card says try to deal with them. IWILL NEVER BUY MICRO DRI TREND ANTIVIRUS SOFTWARE AGAIN. NEVER HAD THIS PROBLEM WITH MCAFEE!
The complaint has been investigated and resolved to the customer’s satisfaction.
I cannot activate TRENDMICRO. Please cancel my order dated October 10, 2008 in the amount of 84.85 to my card ending 0317.
I have received instructions to activate but will not respond because I do not have correct e-mail address.
TREND was loaded by my computer tech, so I will go to him and ask him to update my protection.
Thank you very much.
Phyllis Daines
pydaines@comcast.net
I just noticed on my Visa a charge for Dri Trend Micro U.S.D. funds for $58.69.
I did not purchase or authorize any purchase from this company...
I noticed a similar complaint from someone else whose card had been simalarily charged.
I want my credit card credited ASAP.
Patricia
04/22/2009 04/23/2009 Sale DRI*Trend Micro(Services and Merchandise) 24692169112000482246437 $44.95
I did not order this. Please reverse this immediatly!
It was billed to me on my credit card.
I asked for a credit for software that was automatically charged to my credit card. I did not download it and I don't want it.
I did not order this product and it was billed to my Chase credit card in the amount of $44.95.
Please remove this charge from my credit card.
Howard A. Green
Last 4 digits of my card are 4049.
Once again, I did not order this product, but it was billed to my Chase credit card in the amount of $44.90. Please have this item removed from my credit card.
Tried to bill me for a renewal of computer software from [protected]. I never requested or ordered this software in 2009.
I have been billed 2 times this year for my virus protection. I believe that I have 2 accounts and I only need 1. How can I get this straightened out?
You charged me 7.99 89.90 and I canceled the trend. I am an attorney and I will sue your butt. I have had lots of complaints from this department. I will have a class action suit against you. I want it canceled off my credit card. I called the fraud department on my credit card. You better take it off.
I have also had unauthorized charges from Dri Trend Micro on a computer that is NOT working - it's unplugged, etc. - how do they give me their services if I have no computer. What can I do?
this is the second time I have sent you this note, my visa card has three trend micro billings a total of 136.84 I need to have these bills removed from my visa credit card, please notify me by E-Mail I do not need these services, I need this 136.84 removed from my VISA credit card account THANK YOU
I was charged $44.95 for on my VISA credit card for an automatic renewal of Trend Micro. I could not get a phone number so I canceled the product on line twice as soon as I received the e-mail notification. I do not even have the computer for which the subscription was renewed. Please refund the amount now.
credit card has been charged for something i dont use and have no way to clear this up . Who can i talk to about this matter
I was billed on 11/11/09 for the amount of $43.40 for a product I did not order nor renew. I would like my account to be credited the amount. I would appreciate immediate response.
Same thing happened to me, and then a month later, to my wife! I emailed a complaint to them, but no response.
I have a charge on my Visa 11/12 ref.nbr.0074 of 7.99 also same date ref.nbr. 8697 55.95, I have not received the product, my computer says I need an anti virus. I want this bill to be taken off on the charge card now. Thank you Janice Hauger
Dri Trend Mocro falsely charged my charge card for services or products I did not order or authorize. I want my card credited in the amount of the charges $43.27. And for the product or service that was never authorized to be discontinued.
I did not authorize Trend Micro to renew my antivirus protection, nor did I authorize them to debit my credit card for $44.95. They did the same thing last year without my permission.
12/21 I was charged for for Trend Micro at a price of $39.95. Please put the money back into my account today.
Rosalyn Glichowski
I received my credit card bill with double charges from DRI Trend Micro Security on December 4th & 5th for $56.50 respectively. I would like the charges on December 4th credit back to my credit card. Thank you
I was charged on my Bank of America Visa account $9.95 for something I did not order.
The charge was listed as DRI Trend MICRO Orderfind.commn [protected].
I recieved this $35.95 charge on my credit card . It was for 12/28/09 . I did NOT make this charge and have never heard of the company. Please do something. Eileene 479 n461 2291 Thanks.
I was billed twice for my trend-micro renew. Once for $42.45 and once for $44.95. One of these should come off.
Preferably the 44.95. Charles Lehne. cplehne@yahoo.com
Charges applied to my credit card from this company which were not authorized or ordered. I intend to advise my credit card company that I will not be paying these charges.
I DID NOT ORDER THE DRI TREND MICRO INTERNET SECURITY. JUST RECEIVED MY CHARGE CARD STATEMENT AND THERE'S A CHARGE OF $40.35. HOW DO I GET THE CHARGE REMOVED AND CREDITED TO MY ACCOUNT?
We have received two charges in our credit for renewal of the Trend Micro but don't have this antivirus service anymore. We were never informed of these charges until we received the credit card bills. We need to get an answer back and a refund.
I did not authorize charges to come of my bank account 2-20-10
I have been doubled billed by your company for this. Please contact me so we can correct this. [protected] juno@att.net
I have been charged $44.95 to my BOA account from Dri Trend Micro (orderfinf.com) and I have never placed any order.
I have a charge for Dri Trend Micro of $42.45. I did not order this and I do not want it. I would like a refund of the charges to my account and no orders in the future.
I renewed my Internet security on Feb 26, 2010. I was given an order confirmation: (#[protected])
But my computer says that I have not renewed. I have found it imposible to find my order page and
activate my account.
I was charged on my credit card fo Trend Micro Antivirus which I did not authorize. I want it taken off my credit card.
My checking account was negitive on 03-12-2010 by this fruad group that I did not know anything about the only info I give out of my account was to a dealership here in KC, all please watch out of this scam company.
I renewed my antivirus software but did not receive the download to apply it. There were two charges applied to my credit card by DRI TREND MICRO. One for $59.95 and another for $6.95.
I did receive numerous E-mails from the company telling me my subscription was out of date. I could not find a phone number for them. I tried to E-mail and they wanted to charge an additional fee to help me and answer my questions. HELP!
There was a charge on my credit card statement and I dont remember ordering this product I have another antivirus product. i would like my card credited
I received my credit card statment today and was charged 47.76 for the anti virus softwear. I did not order this, nor did I authorized Trend Micro to charge this to my credit card. I will not pay it and want it removed.
I was billed on my debit card by Dri Trend Micro for a product I never purchased. Other need to be aware. My bank is currently disputing this charge.
Trend* Micro debited my bank account for services that i did not ORDER" i want my money returned "and a letter to my bank stating that i was billed by mistake" This transaction [protected] on 3/19 /2010 over drew my bank account Barry.
I WANT A REFUND"""""
I ordered Dri trend micro and they billed me twice. I cant find any info for contact. Does anyone have there contact information ?