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I ordered antivirus software 2 years ago and never used this notebook. 2 years later they automatically charged me $34.95. I could not contact them easily. Did a lot of internet search and found a phone number. 2 months later they send me an email evey other day saying I must contact them within 48 hours or they will close complaint. Credit card says try to deal with them. IWILL NEVER BUY MICRO DRI TREND ANTIVIRUS SOFTWARE AGAIN. NEVER HAD THIS PROBLEM WITH MCAFEE!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged $35.95 on my VISA Card on 5/2/2010. I did not authorize the charge nor do I have a computer. my e-mail address is vjdbaca@yahoo.com. Please reimburse (credit my visa account) for $35.95. Thank you. Vonda Baca
[protected] majic jack My phone is broken The plug in Jack is broken tel [protected]
We have a billing for this Dri Trend, that I find is a virus software protection, on our Visa bill that we have not ordered. We have never heard of it. I looked it up on the computer and found this page to complain on!
I ordered spywear in June. Two amounts were taken out of our account one for $55.95 & $9.95. I have not received the software. So please send me the product or refund my money.
Recepfully
Harold Six
I noticed on my MasterCard that I have been charged $35.95 for anti-virus software that I did not order and do not use. I want this to be removed from my credit card immediately as I did not order it. Reference DSZYC5MB listed on statement.
My credit card was recently charged $ 35.95 for Dri TrendMicro, which I did not authorize. Please credit my credit card the full amount and take my information off your list of charging. Thank you
I am billed twice by DRI TREND MICRO 8/21 & 8/22 for 35.95 each time. I did not authorized this . Would like it applyed back to my credit card account.
DRI Trend Micro made an unauthorized charge to my credit card account for internet security protection that I did not want or authorize.
11.24.10 @ 12:21 PM
I want money put back into my account ASAP. You took $62.95 on 11/08/10, out of account with out my knowledge or permission. IF this does not happen I will file FRAUDULENT charges against you. You were not authorized to remove any funds from my account. I DO NOT have your product nor do I want it.
Contact me through email at richardspa@health.missouri.edu
paid 7.95 and 55.95 for antivirus protection on october 21st via credit card and never got the service. i am not protected getting mails that my antivirus protection is expired.
what shall i do?
A charge of $50.35 was placed on my Bank of America credit card on Nov. 17, 2010 (posting date). I did not order this product; I do not use this product; I do not want this product, and I do not need it either. How can I get the charge revoked?
I have no idea why i have been billed 3 times for this product
billed Nov 6/10 $74.18
billed Nov 15/10 $74.61
billed Nov 18/10 $6.48
bill Nov 18/10 $60.25
Please adjust this mess asap, needless to say how disapointed I am with this.
I was charged on 12/17/2010 $62.95 to my Visa Debit card. I did not order this and I would like my money put back into my account. I did not authorize this at any point and time.
Transaction date 8/27/2010 for $47.76 and 12/25/2010 for $74.32 were unauthorized charges...I have NO idea what this is for and would like them credited to my account!
They are taking forever on the phone to reverse the charges for support I didn't ask for or receive. They told me that all of their Auto Renewals go through Digital River out of Minneapolis, the local # for Digital River is [protected]. I am making Trend Micro work on my refund, hoping not to have to make a call to Digital River.
I was charged $48.82 from my account without permission.
I did not order any thing from Dri Trend Micro. I need this $68.14 charge reimbursed on 02/14/2011 on my bank account.
Charged $39.95 2 times for one year renewal.
Also do not want Titanium that is free trial. Want the product I renewed to be activated.
We received our mothly statement showing a $35.95 charge for Trend Micro, which I can only assume is for software protection on our computer. The problem is we puchased and install Trend Micro's Titanium software in April of last year. So I am to believe this must be an automatic renewal, right? Wrong, my expiration date of the program is still 4/30/2011. Any ideas besides calling the credit card company, which will happen?
Charge I did not authorize and do not want any more charges on my card have contacted my credit card company to dispute.
I WAS BILLED 66.88 ON MY CREDIT CARD.I DID NOT REORDER THE VIRUS PROTECTION AS I NO LONGER OWN THAT COMPUTER.THE TRANSACTION DATE IS 03/07/11.IWANT THIS CANCELLED AND OFF MY CREDIT CARD PLEASE.
I have ordered f0ur items from you. Two each were identical. I have not used any of them because I need from verbal help. Once the information showed up on my MasterCard bill - I was unable to reach you. I would like to cancel all of the orders since I am unable to TALK to you. Please call and confirm that you have cancelled all orders. Thank you!
I have been charged for a product over and over again for a 1x download. I have had my credit card charged each month-I never signed a clear document which stated this.
This charge appeared on my Master bill, did not get anything, nor do I know what it is. If you expect payment, please send produce description, amount etc.
ON [protected], I WAS CHARGED $79.90 ON MY CHASE MASTERCARD THAT I DIDN'T AUTHERIZE. I WOULD LIKE THIS CHARGE REMOVED FROM MY ACCOUNT.
i got billed for services nthat i didn't order in the amounts of 47.51 and $ 91.75 Please credit my account these amounts and block this company from using my c.c. info. LG. Wozniak
I was charged for an new contract from Trend Micro unauthorized.
I do not even have the computer that they were supposed to be protecting for over a year. They asked me to authorize an update but I refused to. So they just took it out my checking account on June 8, 2011 for the figure of $44.95. I have no way of contacting them.
They made an unauthorized charge to my card. It is a card that i never use and didn't give anyone permission to use it. I had a call [protected] information about my system. The transaction number is - - 24692161142000718155742. I want a full refund applied back to this card. I am contacting the card company and telling them that i am disputing this charge also so they will release me from any late fees.
credit card billed for$62.95 i never ordered it or got it i wish to be refunded my money my e mail address is twoofus@swva.net
There is a charge of 38.83 on my bank account and i did not order anything or authorize the deduction. The amount was deducted on 3/02/2012 ref # [protected] this is the second time I've written I would like a response as soon as possible with a refund. Thank You in advanced. my email address is wlkitson568@yahoo.com
There is an unauthorized renewal of anti-virus on our chargecard and we did not want this or authorize this.
On 3/26/12 a charge for $49.22 was charged against my Visa card. I believe this is an unauthorized charge and request credit back against my card. Thank you
A charge of $38.38 was put on my VISA Charge card. I did not order this protection. Please remove this charge from my VISA
credit card account. Sylvia S. Cottle The last four numbers on my VISA credit card is 1681 Thank you..9adb
I do not want this product, whatever it is and I want my account credited. Cancel any transaction for any service from you. ALL FILES. i WANT NO PART OF YOUR COMPANY. MY BANK IS BLOCKING ANY PAYMENT TO YOU
WHATEVER THIS CHARGE IS FOR, CANCEL IT AND DO NOT CHARGE MY ACCOUNT. MY BANK IS BLOCKING YOUR ATTEMPT TO TAKE MONEY FROM MY ACCOUNT
My visa credit card account was charged $76.90. Which I did not authorize. Please refund this amount to my account.
I was billed for antivirus software that I did not order. DRI*TREND MICRO ORDERFIND.COM MN ON 05/20
There are charges on my credit card that I did not authorize. I used to use this antivirus but stopped long ago and never signed up for automatic charges of any kind.
I received notification on my credit card statement that I purchased this product. Not only did I NOT make this purchase, I do not own anything that would necessitate its purchase. I never buy computer Internet protection as there is free protection in abundance. Please remove this charge of $80.95 to my Discover account or I will be forced to take action against this company.
received my credit card bill and was billed $116.86 not once but twice on the exact same day! I never even ordered this product! Want all of the 233.72 refunded in full (debit my account)! I was told 5-7 days in 10 days I will check and if not done my attorney will make the next call to the company!