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4.1 18 Reviews 271 Complaints
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DuckDuckGo Complaints 271

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P
1:35 pm EDT

DuckDuckGo Browser

On various pages on CNN.com the page will only partially appear. The article will be cut off at some point - I may get the first twenty lines. When I get towards where the article has been cut off I can see that txt is missing. At this point I'll not now be able to navigate back up the page. If I enter a new URL the browser will not navigate to it and is unresponsive. I have to clear all tabs and data to get the browser to work again.

This is common on CNN but a page that didn't render correctly and caused the above issue may work correctly on revisiting.

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L
1:02 pm EDT

DuckDuckGo Mcafee

Who the hell gave anyone permission to block anything when I am online reading news articles? I do not have a subscription to McAfee. Why are they "testing" pages and blocking "harmful" content. The site was the New York Post for God's sake. Is conservative content a problem for you? Please let me know. I will find another Web browser if that is the case.

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J
5:42 pm EDT

DuckDuckGo search result issue

Dear Sir or Madam:

I have been contacted by the DOJ indicating I have been a victim of identity theft, per their request I did some web searches using duckduckgo. My result places me at the New Hampshire Department of Corrections. But it doesn't show me listed as an either a current or prior inmate - IT SHOULD'NT! I worked for the State of New Hampshire for over twelve years and have since retired, but I am at a loss as to how my name should point to that website at all. This seems to be a problem with the web search data. Please don't provide my personal information in this request.

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B
10:53 pm EDT

DuckDuckGo Bias

I am concerned about being tracked, true. But I am more concerned with outright bias and being propagandized. I asked a simple question about president Trump's quote quote in 2016 about the u.S. Being unprepared for a pandemic. What I got were 10 links, ten in a row, to absolutely horrifically negative articles condemning trump for his administrations dealing with this corona virus. Not one was even remotely related to my question. Three sterling examples are pictured below.

Sorry, but you have proved to be just another unbelievably leftist site to be exposed (and I will do my best to do just that, be assured.)

Goodbye duck duck go.

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Maria Anderson
US
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Aug 31, 2020 12:02 am EDT

When I ask questions about President Trump, I get something about Oprah Winfrey & sandwich shops, the moon, nothing related at all to my question. The answers are liberal biased. I stopped using Google for this same reason. If you do answer, it is about Hillary Clinton or Obama. You are a leftist site with nothing but propaganda against President Trump. I heard you are owned by Google, which explains the non-answers.

Goodbye duck duck not go.

ComplaintsBoard
P
5:45 am EDT

DuckDuckGo these people are claiming my business accounts

We actually own Shelby County Flea Market www.shelbycountyfleamarket.net and www.simpsonvilleflemarket.com which redirects to the first. The .com wasn't available when we built this site. The first one was still owned by a terrible website builder. Well the domain shelbycountyfleamarket.com must have come available and now someone is going around claiming my business on various advertising sites and so-on. I'm not sure if this is normal practice for shady people to seemingly hold your business hostage until payment or what. Need help please.

[protected]@gmail.com

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J
6:52 pm EST

DuckDuckGo Moving services

I am the owner of Roanoke Movers. Other companies are incorporating my company name into theirs. Whenever a search using "Roanoke Movers" the another company is listed in the search. Anyway of removing this?

This was similarly done on googles search engine where another company claimed my listing, make changes to phone number and added their website link...worse processed credit card payments using my company email address. Complaints were numerous demanding deposits back. We do not or have not accepted deposits before providing services.

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8:44 am EST

DuckDuckGo search engine

I did a search two days ago on Dyson hairdryers and the next day there was an ad from Dyson on Facebook in my news feed.
Yesterday I searched for ways to dispose of an old tube TV and this morning I got an unsolicited email from Junk-King.
Coincidence? I think not. I thought DuckDuckGo was different from Google and wouldn't track my searches or share that information. I am disappointed.

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Miss Childsh
US
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Feb 20, 2020 4:48 am EST

Do you have a number we can contact you at? We'd like to explain the issue further and reach out to you with compensation.
-GoDuckGo Customer Care
Deb Stark

ComplaintsBoard
J
4:10 am EST

DuckDuckGo privacy

You declaim your advocacy of Privacy, yet your Website recognises & blatantly acknowledges what Browser I am using suggesting that I add DDG to that specific platform I am on. HOW IS THAT "PRIVATE:?

MOREOVER: On this page:
https://www.complaintsboard.com/duckduckgo-b127415

DDG posts a invasive telephone search engine hosted by "BeenVerified": https://www.beenverified.com/?utm_source=google&utm_medium=display&utm_campaign=BV_Display_Phone_CI&dclid=CIDxv7Kf3ecCFcEONwod9rsBPA&gclid=EAIaIQobChMI-_u-nJ_d5wIV1kE3Ch0DKA0fEAEYASAAEgJx0_D_BwE

WHAT THE [censored] IS PRIVATE ABOUT ANY OF THIS?

You boast some goddamned children educational book online ostensibly educating children about ubiquitous surveillance, but host these breaches of privacy on your own website. NO—that does not "seem" contradictory & mendacious—it is.

[censored] your [censored] prevarications. Private MY [censored]!

Moreover, I can not remain anonymous. Your Pop-up requires me to "agree" to your cookies? [censored] Off.

& then you require me to LOG-IN with "Socials"? Man, you are full-of-[censored]! How about a punch in the face, instead?

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R
3:35 pm EST

DuckDuckGo search result

Hello my favorite notrackem search engine. Using "2020 primary" as search criteria there's not even a mention in the results listing for the 2020 Republican primary. How can that be, for impartial notrackem DuckDuckGo, when Democrats are prominently featured?

Moreover a search for President Trump prominently features an obvious hit piece by thoroughly biased Wikipedia. Maybe you can find some more balanced listings?

Thanks for letting me vent, hope someone actually reads it.

Regards
Art

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G
8:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo search results are deleted immediately after display by duckduckgo

Dear DuckDuckGo Support Team, hello!
I request your technical support to clear following DDG anomaly:
Problem: As of a few days ago, DDG no longer correctly displays its search findings as it always used to. Well, it does, but they don't remain on-screen. Example: with search expression ‘Brexit' a summarised ‘quote' reference to Wikipedia is displayed (which is correct, because this is normally the case with Wikipedia entries), but this info box remains visible for only about one second, whereupon it disappears and so I then have no search result at all on the screen. The system also behaves this with other DDG search expressions.
System: Desktop Lenovo THINK-Tank; Windows 10; Office for 365; Firefox 72.0.2 (64-bit): for the past 12 months or so DuckDuckGo has served as my (excellent) default search engine (I confirm that the name is correctly displayed under Firefox options).
I hope that you can make a suggestion as to what could be causing this to happen and advise me what to do next. I am not a great expert on these things.
If you need any more information, I shall try to oblige.
Many thanks in advance for your help in this matter.

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Update by grauny37
Feb 08, 2020 8:06 am EST

No further comment.

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M
11:11 am EST

DuckDuckGo link removal

There is a very defamatory link to a false profile on mylife.com that comes up when I type my name. The link itself gives false information about me.

I do not get the same results on google. I have deleted my profile on mylife.com yet the link still leads to a live page.
Why is this link shown in duckduckgo but not google and what can I do to have it removed?

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S
4:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo your search engine

I like to keep a browser page open for quick access to your search engine. Now, if I click on the search box where DDG is my default search engine to re-open the page, I get a stupid message saying "Oops, no search Please try again". Can you provide a way to remove that?

I am now being told my message is too short: I do not know what else to say to get to 350 chs when I have already explained the issue.

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S
SnDe
US
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Jan 30, 2020 5:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Just add a whole bunch of punctuation to get the number of characters you need.

ComplaintsBoard
S
12:43 pm EST

DuckDuckGo windows 10 ver. 1909, edge. or duckduckgo

In duckduckgo settings any setting that I change and save is reset when I close and reopen Edge.
I cannot find any help online with this problem, can you folks help me I am getting tired of having to go into settings and redoing it every time I open Edge. Yes, duckduckgo is my preferred search engine.

Now I find that if this, complaint / cry for help, is not 350 char or longer no one will notice it . Okay so I am letting you know that is is a real problem I cannot change settings in duckduckgo save those changed settings, the close Edge and reopen Edge duckduckgo is my preferred search engine and duckduckgo.com is my homepage choice also so when the homepage comes up and I enter in a new search and then select one of the choices I find that the new tab setting that I changed and saved earlier has been reset and the choice that I chose has opened in the original search page and in order to get back to the choice list I have to click the arrow.

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Update by Safety Last
Jan 23, 2020 12:58 pm EST

Fifth sentence of the post is a rambling on sentence. My apologies!
The first use of the word "the" should have been the word "then."
At the end of the sentence prior to the word "arrow" should have been the word "back."
Errors occur when I fail to use a good word processor to test my posts prior to posting them.
I beg your pardon for my errors and I still welcome a fix for my problem.
Thank you.

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R
11:25 am EST

DuckDuckGo how do you call yourself a search engine? i

I checked you out willing to make some sacrifice because I HATE! google. But there is no comparison. Google is half the search engine it use to be. But your not a search engine at all. If I ask for black you show me 10 pages of white. Then everything else but what I asked for. Just 5 min ago I asked for sites similar to you tube that is ad free or skips ads. Not one. Just dozens of you tube ads on how to use there bypass. Your either a joke or Google owns you.
Either way Im done!

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R
6:38 pm EST

DuckDuckGo search

I enter a specific search request "where in new zealand can I buy"grains of paradise" - so - I want to know where, in new zealand, I can buy grains of paradise.
I have specified - in new zealand!
Wtf does your search come up with?...
The first page contains not even one, solitary, single reference to new zealand!
The first item - ebay!
Is ebay in new zealand - is it hell!
More...
The twelfth item is mighty ape in nz - hooray!
Except they do not stock the product!
Need I go on?

I changed to your search engine in the hope it would be more objective than google and the other charlatans.
It is things like this that are totally ruining the same persons experience of the www.

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F
5:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo internet search

Mine rather than a complain is a suggestion to get a more useful internet search. When you make a research with Google the results show the date of issue, at least for those blogs that allows to show the date. This I believe is an important info for the search, thus I'm wondering if wouldn't be possible to have the same in DuckDuckGo.
Attached is a screenshot with a page searched by Google.

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4:06 am EST

DuckDuckGo advertised claims

Why do yu claim using ddgo does not allow dude-hits will not be followed around? That's not true. When I launch a search using duckduck as my 'home' icon) which I choose to override Bing--merchandise that I browsed five minutes ago, invariably shows up as dynamic pop-ads n every site I visit thereafrter! How do I avoid this chronic trend?

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7:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo uk

Good day
When I enter a question to DuckDuckGo and the answers come up it very frequently says I am in Sweden. This is totally false as I am in the UK and it worries me that there is interference of some sort.
I also note that adverts /sites/replies sometimes come up in an eastern language/ Russian /Ukkranain or similar.
I had a report from Gmail some weeks ago that my email had an attempt from Ukraine. I changed pwords etc.
I sometimes read the UK daily mail and again Russian adverts or similar come in at the beginning. I only use Duck Duck Go to access sites and mainly on Opera with the VPN on.
Can you advise me please.

Thank you

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J
11:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo right to be forgotten ignoring of the law.

Why is DuckDuckGo not following the European Data Protection requirements of the Right to be Forgotten Law? You neither have a Form for filling in online or even any acknowledgment that Data Protection Law is applicable to you? Google alone have actioned over 2.4 Million removal requests and Yahoo with Bong also acknowledge the Right to be Forgotten legislation and action accordingly.

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J
12:21 pm EST

DuckDuckGo ' shopping feature ' - predominated / saturated with amazon prime options - not a representative array of other sellers

Hi,
Notice this all too often - I search for an item ( looking for variety and a wide range of sellers ) using your engine and the ' shopping ' option ...but most often it is populated with Amazon / Amazon Prime products - I would say 85 % ...you try adding more results by clicking the + icon ...to find still more Amazon results .
This may pay your way, but illustrates the unfair influence of Amazon for both smaller online retailers and buyers seeking a fair representation of options out there . I personally prefer to avoid Amazon, for a number of reasons .
I have stopped using Google as a search engine, though note it returns very many more search results than duckduckgo . But it is a pity you are promoting freedom of browsing, yet are in the pocket of Amazon ?
Is how I see it .

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About DuckDuckGo

Screenshot DuckDuckGo
DuckDuckGo is a privacy-focused search engine that aims to reduce online tracking. It offers search services without user profiling, providing the same search results for everyone. The company also provides a mobile browser and a browser extension to block trackers across the web.
How to file a complaint about DuckDuckGo?

Here is a guide on how to file a complaint against DuckDuckGo on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with DuckDuckGo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with DuckDuckGo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against DuckDuckGo on ComplaintsBoard.com.

Overview of DuckDuckGo complaint handling

DuckDuckGo reviews first appeared on Complaints Board on Dec 13, 2014. The latest review [Urgent Message]This is Bethany Sushi restaurant owner in Portland. was posted on Dec 19, 2024. The latest complaint I want the dead links that reference cases that were expunged removed was resolved on Mar 22, 2024. DuckDuckGo has an average consumer rating of 1 stars from 1239 reviews. DuckDuckGo has resolved 7 complaints.
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