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4.1 18 Reviews 271 Complaints
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DuckDuckGo Complaints 271

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T
6:20 pm EST

DuckDuckGo search results

I really want to use you guys' search engine so I can spit in the faces of Google. When I search for something on Duck Duck Go, the results are terrible. For example, Google has their first result in big bold letters when you search for something like Ohio State vs. Wisconsin score. It's unmissable on their site and it's quick and convenient so you aren't having to search through URLs. Duck Duck Go doesn't do that and it makes it really hard to use you guys when you're not as user friendly and I'm sure their are tens of thousands of others that have this same frustration. Please fix it so I can remain a customer of yours.

Thanks

Tyler Hodge

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daboston
ES
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Jan 12, 2020 12:03 pm EST
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I, too, wish to avoid the evil empires of Google and the Suckerburger, but I am becoming disillusioned by the search capacity of Duckduckgo. I live in Spain and the operating language of my computer is Spanish, but everything is slewed towards to US and English. What a shame that DDG cannot get beyond the cultural and economic imperialism which characterise the rest of the industry! Furthermore, I strongly suspect that it is in the pay of people like Amazon because it is almost impossible to use DDG to find useful information. Everything is about shopping, finance or tourism. SAD!

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P
1:36 pm EST
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DuckDuckGo search engine bad listing

Duck Duck Go — search engine BAD LISTING

https://duckduckgo.com/?q=axolotl&t=lm&ia=web

Charlotte Air Conditioning Repair | - Axolotl
[Search domain www.buy-axolotls.com] https://www.buy-axolotls.com
Buy-Axolotls.com is the World's Best "All Axolotl Website" The Axolotl care instructions are complete, easy to understand, accurate and will not endanger the Axolotl's life.

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I
11:53 am EST

DuckDuckGo search engine

So I searched "womens rights in islam" and was immediately linked to a bunch of islamist apologia websites. Eight of the first ten pages listed. I was looking for an objective analysis, not a bunch of crap explain that women actually have it great in Islam and that all the evidence otherwise is just a bunch of evil islamaphobic propaganda.

Now, I'm pretty hard-left myself and agree that Islam is incredibly misunderstood in the West, but the first page of results was filled with almost nothing but proselytization pages written by Muslim telling everyone that they should convert, it's a problem.

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H
7:24 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DuckDuckGo duckduckgo and google

As you tell by the snap shot below ..when i do a search of Harry lee Denney of bethel ct this text pic in on google Search ( MAGAE ) when you press the text it links to Duckduckgo Complaint page, I contacted Google they said it is up to you to take off the link... Please take off this link

search Harry Lee Denney Of Bethel Ct on Google, then go to Images and it will look like the Screenshot below..click on Image and it sends you to the resolved Complaint with the same image in a screenshot...

Can you please take this link Off, I seen it today 11/5/19 I am Not on any Sex offenders List fed or State.. or can you Please delete the Whole screenshot

This is new is I don't know why it is showing only on google, I did try to get google to take it off or bock the text image, but there blaming you and said it's on your link ..
I don't understand why they just can put a block on it...

Thank you for you time is this, I really don't want to lose my Job ..

Thank you Harry

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Update by H L Denney
Jan 25, 2020 10:15 am EST

Did what I asked them to do and I have to say THANK YOU to Cust. server

Update by H L Denney
Nov 06, 2019 8:14 pm EST

One is gone, one is still up

Resolved

Image gone

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L
11:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo image on google from duckduckgo (link should be gone)

show below in snap shot, this was resolved and all info for the matter deleled now it he text image is on google and linked to Duckduckgo, so can yo uplease delete or block this info . i am NOT on any sex offenders list...the info was never on google before and now it is ? please take off this info...google said it was all on you and you need to delete the link and any inof form the Complaint

Thank you
Harry

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S
S
Susie Carmen
US
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Nov 18, 2019 9:32 pm EST
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Do I also somehow need to talk with GOOGLE to get this off the internet? It HAS to be illegal to have something like this on the net.

S
S
Susie Carmen
US
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Nov 18, 2019 9:10 pm EST
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MyLife took “the page” down BUT this bad and erroneous info still comes up on duck duck go. I have never been arrested or been in trouble with the law. Please delete ASAP. I just called two reps from My Life. Said to contact you. Hope you can see last photo. First 2 were in dark mode on iPad.

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ComplaintsBoard
J
8:50 pm EDT

DuckDuckGo Google is committing treason letting chona into everything USA

I am never going to complain about duckduckgo, unless they link up with google. Google is offering your app through them and that will defeat the reason people want to use your browser. Google has allowed china full access to all the info they have stored on all of us now. 3000 pages of proof have been released through 2 whistle blowers and now the federal government is looking at charges of treason against them. I hope you can stop them from offering your browser download on their site. It will follow and store all our info and china will have all full access. I love your site and i really dispise the google apps. Thank you so much for all you do to protect all americans. I will never switch. Sincerely tours, marilyn j. Miller. [protected]@yahoo.com or. [protected]@comcast.net

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NamedSo
US
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Apr 28, 2024 7:05 pm EDT

Today, while waiting for DDG to load, on the left hand bottom side, took a minute too, I moved the cursor.

Sure enough. It was goog analiticks

Why DDG, why?

ComplaintsBoard
L
7:59 pm EDT

DuckDuckGo I really don't have a complaint about DuckDuckGo. I just need some help. our bank said that we can't get into our account using DuckDuckGo.

look above. Also on facebook it had a banner saying that we need another search engine, because they wouldn't support much longer.
My name is Len Landrum and my email is [protected]@outlook.com My cell phone # is [protected]. We have our password and other info to access our account at our bank. Why is it that our local bank do online banking because we have duckduckgo. I'm completely happy with your service but we need to access our online account. If it will do any good we can provide the name of our local bank. thanks
Len Landrum

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B
12:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo ddg contact.

We are trying to advance DDG to others but have a few questions we keep getting asked. IF could SPEAK to a DDG tech and Get answers we could add hundreds of new Users weekly!
Simple questions ... but without answers paranoia pops up and DDG loses another potential User!
Really a huge gap in DDG is the ability to get the public past the paranoia created by "other" systems that stomp all over our privacy and fair involvment.

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NamedSo
US
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Apr 28, 2024 7:11 pm EDT

Can you give us a hint, or are we going James Bond here?

ComplaintsBoard
C
11:50 am EDT

DuckDuckGo yahoo

I've been using Duck Duck Go for some time now. For months, I used the Duck Duck Go search engine. About a month ago, I was unable to log onto Duck Duck Go on Saturday morning: when I typed an address into the bar at the top, it flipped to a screen that said something I copied, but can't find now. I tried using Yandex, but the same thing happened, and I was unable to log onto the Internet. I was able to do so using Google, but by the afternoon, Google was giving me the same message, and I couldn't log on there either. The next day I was able to get onto the Internet again, but when I typed anything into the search bar in the middle or the address bar at the top, it immediately flipped me to Yahoo. I hate Yahoo. I then understood that the problem on Saturday had been Yahoo taking control of my computer, hijacking it. I try to retype my queries insisting that Duck Duck Go, Yandex, or (last resort) Google handle it, and NOT Yahoo. Sometimes I can get around using Yahoo, but usually I can't.

I am going to hire a computer repairman to come to my house, difficult as it would be for me to pay him over a hundred dollars to disable Yahoo on my computer, but I'm going to do it if I can't get rid of it any other way. I saw online that Duck Duck Go has run into the arms of Yahoo as its default search engine. Why would you do that? How can I get rid of it? Thanks!

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M
2:30 pm EDT
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DuckDuckGo image search

When I attempt a search for white couples I dont receive images of "white" couples, when I do a search of black couples I get very few "black" couples. When I alter search to man + woman white or black couple then it I get couples that are not man and woman nor are they "shade" specific. This is very annoying! I'm trying to complete a project and all I want is a variety of opposite sex "same shade" images. It's weird that these images aren't readily available.

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D
12:36 pm EDT

DuckDuckGo search engine

I'd expect this of Google, and Google in fact does this as well, but I would expect DuckDuckGo to be more objective. If you go into image search and type in "black couples" you get only images of black couples. If you type in "asian couples" you get only images of asian couples. If you type in "white couples" you get more interracial couples and families, plus gay couples (which you don't get with the first two searches), than you get white couples. This is plain manipulation of the search algorithms and DDG should do better!

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daboston
ES
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Jan 12, 2020 12:10 pm EST
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Is DDG manipulating or is it in the pay of the big players and therefore bound to privilege American, commercial results, making it very difficult to use the search engine to access information which is not to do with finance, shopping or tourism? Does DDG have any sort of policy to justify its existence in other languages and other places when it seems simply to be a PR agent of US business interests?

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C
2:46 am EDT
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DuckDuckGo A photo that came up in search engine.

I was looking for info on vitamins in breastmilk, whilst your feeding uour toddler. Clicked on images to see if there was a diagram. A pucture came up that was very disturbing. A picture of a very young baby with it's mother holding it's feet. And what appears to be an adult's anus near the baby's head. Underneath the pic was the hash tag "Pedo mom". Disgusting! Remove it at once and while your at it maybe you ought to remove all paedo related pics. You are fuelling these sickos fantasies and are part of the problem.

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E
10:39 am EDT
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DuckDuckGo search engine

I have an older version of windows. I have been using duck duck go for several years but now I cannot access aol mail with it. I expect this has been done deliberately by the owners of aol, but it's annoying not to be able to access my mail without using a different search engine each time. Any suggestions ? I tried to update Duck but updates only seem to be for a new version of Windows.
Thank you for your assistance !

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P
P
Philip Vena
US
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Dec 06, 2019 1:34 pm EST
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Duck Duck Go — search engine BAD LISTING

https://duckduckgo.com/?q=axolotl&t=lm&ia=web

Charlotte Air Conditioning Repair | - Axolotl
[Search domain www.buy-axolotls.com] https://www.buy-axolotls.com
Buy-Axolotls.com is the World's Best "All Axolotl Website" The Axolotl care instructions are complete, easy to understand, accurate and will not endanger the Axolotl's life.

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W
6:12 pm EDT

DuckDuckGo duckduckgo.com

My Website
www.WilliamHamnetWall.com HOME page AND ALL of its content is NOT being pulled up when I type in my webiste address. This is my second attempt to remedy this problem. Can you please respond by fixing this inadvertent censorship? Google seach engine has it right. Why not duckduckgo.com? Thank you for fixing this.

Love the idea of your search engine but it needs to display all appropriate content.

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F
4:10 am EDT

DuckDuckGo poor rita

Apparently images of the New Zealand artist Rita Angus are considered unsafe by the good duck. Thank you for protecting us from this dangerous Modernist artist. Her paintings of women wearing clothes are bound to upset some, as are her landscapes of without aeroplanes, cars and other necessities of modern life. She even had the gall to paint a woman smoking! May I also suggest you protect us from Picasso, Monet ...

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H
2:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I see your website has my search info back you your search Engine, why I don't know, I am NOT on the state of Connecticut Sex Offenders List ( SOR ) the website Instantcheckmate.com had NO right to publish my info knowing I was taking off the State Of Connecticut SOR on 7/14/18, I do not blame Duck duck go for this, but I don't understand why no one did a...

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ComplaintsBoard
B
9:41 am EDT

DuckDuckGo search engine

I love the idea that there is an alternative to Google. What I don't love is the unusual results that come up when searching for something. For example, when I typed in the name of a company, DDG autofills the Twitter handle for that company...instead of the company's website? I convinced my husband to use it instead of Google and he said the same, the search results don't make sense. Please update your algorithms if you want us to continue using you and spreading the word about you!

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R
3:03 am EDT

DuckDuckGo serp

Trying to find who is US Attorney General August 29 2019 with keyword 'us ag', brings up on right hand side of first SERP page former AG Jeff Sessions with picture, but Barr is nowehere to see?

Even Google do it correctly !

Search is made of DuckDuckgo searc United States.

There's also in your image sears huge lack of relevant pictures, really often with no results at all !

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H
2:12 am EDT

DuckDuckGo duck and go web service

I just loaded duck and go, nd tried to make it my web browser, I also downloaded duck and go from my I phone. Also I do not think duck and go actually downloaded to my computer because I keep coming to page to downloas duck and go. My I phone is missing contacts etc this is an apple i phone. Yea every time I try to use you, it sucks. Either you are full of it or i just don't know. Your web site does not even look like a web site it is always asking me to download duck and go.
I am going to do some other things lik change cirus programs and
I might consider Duck and
Go but I must see better results than what i have seen.
Now I downloaded your app on Apple and my contaqcts are tottaly screwed up and they say my -password is wrong which I know it is not. All after downloading this wonderful duck and go. Same for tor also. I do not have time to play the configure game.

I would appreciate an e-mail at [protected]@gmail.com. I need to know i can trust this before I go changing e mails for more secure one and other things lik McAfee but what just happened to my apple I phine has never happened.
Hey you know what I think happened, I think you used me. If I found out I would do everything possible to hurt your company. I mean really download duck and go the safest browser on the web and my I phone [censored]s up for the first time. Yea i thik you lie, to be blunt. Sorry bout that. You hacked my [censored], [censored]. You are running scripts on my damn computer. You ought to be i in jail.

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L
9:49 am EDT

DuckDuckGo duckduckgo search engine

It has come to my attn that Duck Duck Go is sharing information with Google. I will as of today cease using this product. You state that you allow anonymous browsing but Google is the largest site for sharing information that there is on the web. I fine to be quite unusual that a complaing less than 350 characters is not receiving equal attention as one with less characters. There now there are 405.

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C
Cliff Hammer
US
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Aug 24, 2019 12:46 pm EDT

Where ever you go on the internet you are tracked.

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About DuckDuckGo

Screenshot DuckDuckGo
DuckDuckGo is a privacy-focused search engine that aims to reduce online tracking. It offers search services without user profiling, providing the same search results for everyone. The company also provides a mobile browser and a browser extension to block trackers across the web.
How to file a complaint about DuckDuckGo?

Here is a guide on how to file a complaint against DuckDuckGo on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with DuckDuckGo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with DuckDuckGo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against DuckDuckGo on ComplaintsBoard.com.

Overview of DuckDuckGo complaint handling

DuckDuckGo reviews first appeared on Complaints Board on Dec 13, 2014. The latest review [Urgent Message]This is Bethany Sushi restaurant owner in Portland. was posted on Dec 19, 2024. The latest complaint I want the dead links that reference cases that were expunged removed was resolved on Mar 22, 2024. DuckDuckGo has an average consumer rating of 1 stars from 1239 reviews. DuckDuckGo has resolved 7 complaints.
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  1. DuckDuckGo Contacts

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    20 Paoli Pike, Paoli, Pennsylvania, 19301, United States
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    Dec 19, 2024
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