DuckDuckGo
Reviews and Complaints

Firefox has disabled Privacy Essentials as of today They say: Starting in Firefox version 57, only extensions built using WebExtensions APIs will work. Not sure if your add-ons are affected? See Firefox add-on technology is modernizing and these Frequently Asked Questions for details. They think this when your program is actually doing the opposite. Now I have to suffer slowdowns and ads again! Add-ons that can change your browser's settings without your consent or steal your information have become increasingly common. Some add-ons can add unwanted toolbars or buttons, change your search settings or inject ads into your computer. Firefox does now verify that the add-ons you install have been signed by Mozilla, digitally. This article explains the add-on signing feature and how it works.

I am angry and so are a lot of Firefox users as they disabled this as of today. Would you please try to work this out with them so we can use it again? Thanks!

Helene Tekulsky (a faithful user)

Conn F Farrell
91 Greenfield Road,
Farnham,
Surrey
GU9 8TH
England
[protected]@gmail.com

Data Compliance Department
duckduckgo.com
4th May 2019

Dear Sirs

RE: Personal Data Removal from Ask Search Engine - Websites and Photograph Data sites listed below

I attach a list of websites containing personal data which have come to light and require deleting as they are in breach of First, Third, Fourth and Fifth Data Principles set out in the Data Protection Act 2018as weel as being in breach of the EU Generalal Data Protection Regulations. Therefore under Section 47 of the Data Protection Act 2018 and Article 17 of the General Data Protection Regulations 2018 they must be deleted and no longer be shown.

I have written to the individual sites but they have not had the courtesy to reply.
All the website and photo URL's showing on duckduckgo.com requiring deletion are as follows:

duckduckgo.com Website and photo URL's in need of Deletion/Removal

Getty Images - Implies guilt when when a unanimous not guilty verdict proved otherwise
https://www.gettyimages.co.uk/detail/news-photo/conn-farrell-leaves-southwark-crown-court-in-south-london-news-photo/89577143

The Guardian - Implies guilt when when a unanimous not guilty verdict proved otherwise
https://www.theguardian.com/uk/2010/jun/08/trio-sell-ritz-hotel-scam-court

Company Director Check - Inaccurate Information
https://www.companydirectorcheck.com/conn-finnian-farrell-3

I look forward to receiving your confirmation of the deletion/removal to avoid my having to refer the matter to the Office of the Information Commissioner.

Yours faithfully

Conn Farrell

I searched the whole internet but there is no possibilty to contact duckduckgo! This is illegal and hurts every law in the world! Worst company ever! At least you can contact google but duckduckgo, no way! I need to force a dmca takedown but cannot find any information how to do so? Please help! Thank you!

It cannot be that I have to search for the contact information of a search engine company! Shame on you ducksuckgo! Today you lost one supporter!

Their DuckDuckGo Privacy Essentials Add-on in Firefox does not work correctly. The issues are:

1. When I click on Disable, it disappears and you cannot get it back unless to go to other website, I found, which turned out to be difficult. The Disable button works like the Remove button.
2. There appears to be no way to turn off DuckDuckGo Privacy Essentials for individual websites, which is very poor!
3. In addition, there appears to be No way to contact DuckDuckGo about this or any issue, as if they do not think there could be any need to resolve an issue!

As of April 6, 2019
I search 'lambsmarina' in 4 different search engines and come up with this blurb that is NOT generated directly from the webpage. Someone has injected this:

"Lambs Marina - Guaranteed Quality! » Generische Cialis Kaufen
www.lambsmarina.com
Greek hero leads a bitter to some people smell in the breath. does viagra work well. Jesse to escape leaving is a cause of. It feels nice to that contributed data to loose a little and over cialis 10mg prix pharmacie rinses the.. In order to increase between life and Generische Cialis Kaufen THE EVERLASTING WHINING OF MANY OF THE WOMEN or reviewed before the the wall and moved."

NOW, I know for sure I did not put that up there and the only search engine that it doesn't show up on is GOOGLE search. Someone needs to know this and fix it.
The only thing is much of the search sites are IMPOSSIBLE to contact.

I always use and recommend duckduckgo.com for searches because of its privacy policues.
I use lil snitch outgoing firewall to informin me of tracking activities. Recently, I have noticed that lil snitch is reporting requests to connect to duckduckgo, com addresses even when I am not doing a search and even though I do not have a tab open to duckduckgo, com,.

What is going on here? What information is being sent and why? If I am browsing some other website, why am I being connected to duckduckgo.com addresses?

Thank you.
Please respond to [protected]@yahoo.com

I use Duck all the time except. Your maps absolutely suck. Very annoying that to zoom in you turn the mouse wheel backwards complete opposite of any other software program I know. Searched all over the South Bend, Indiana area with your map, zoomed in and out still had to go to Google maps to find out it was the St. Joseph River! Boy talk about elusive I could not find any way to contact DuckDuckGo, email or phone.
Ken

Until a few days ago, I had my "settings" then "appearances" set up so that a visited website color would change from the standard blue to red. This was extremely helpful. It needed to be reset from time to time, but that was not an issue for me.
Now, just in the last few days, I go to the same place and there is no option to adjust the color of the visited site. What's going on? What am I doing wrong. Most eager to get this fixed. Plz respond. And thank you.
[protected]@verizon.net

I followed your "we recommend using our mobile app and browser extension" link on your "How to Check Whether Your Web Connection's Secure" page, which brought me to a screen showing three choices for "Privacy, Simplified". I selected "Add to Firefox". I was then sent to a Firefox screen - Add-ons - which says "We're sorry, but we can't find what you're looking for. The page or file you requested wasn't found on our site."

So - you're recommending your Firefox browser extension which does not exist!

This is less a complaint, but a plea for assistance.

I have neither been able to hunt down in the settings, nor on the "help" page, any means which may guide me to restore this critical (for me) setting.

I am requesting assistance as soon as possible, kindly.

Something which makes zero sense to me is suggesting I use at least 350 characters, or certainly more relevant is the absence of a simple query for assistance! It's a sizable misstep in my opinion.

Dear duckduckgo team,

One of the main reasons that people change from google to duckduckgo is that google "compensates for the social bias" on the internet, thus actually biasing the search engine more than it would be if they didn´t do that. An easy example is to search "white heterosexual white family" on images, the first results are about black and black lesbian families. This is absolutely not about ideology or the ethical superiority over one family model or another, it is about the accuracy and neutrality of the search results. Maybe because google´s influence in the duckduckgo search engine is big, the same thing actually happens when you issue the same search on duckduckgo. I was wondering if you are aware of this and if you are looking forward to fixing this issue. Personally, it would not be worth the effort using the duckduckgo engine if it is still going to be influenced by this "biased bias compensation".

Thanks,

[protected]@gmail.com

Apparently duckduckgo is blocking me from contacting my online service with my bank, chase manhattan bank. I cannot interact with my credit card account so I can make payments. You service appears to be blocking out the appropriate cookie for Chase. Where do I go, in duckduckgo, to allow the installation of a cookie from chase so that it will allow me into their system.

This is a query more than a complaint.
META code can be placed on webpages which enable them to be indexed by search machine spiders, or not ... such as
META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW"

I do NOT want Google to index my pages but I would like Duckduckgo to do so. Is there a META code that I can use to this end and if so would you send it to me. Many thanks

Hi there, I cannot set duckduckgo as my default browser with the instructions on your website. I have a microsoft tablet - the instructions you give are not relevant. Can I please have instructions that are relevant. Thanks.

Here's my pc's details. Microsoft 10 home in s mode. (desktop - ol34l89 intel premium processor cpu4415y 64 bit pen and touch. 1.61ghz & 4gb ram)

Please email me at [protected]@gmail.com. Thanks.

I go to the DDG website and download it. What comes down is an .xoi file. What do I do with it?

I have also been to the Microsoft Store and searched for it (as some others have written about). When I find anything even close to it, the app is called "Duckgo". This is one with the same logo as DDG, but a different app made by Brave. It is equally useless.

So how can I finally get out of Google's stranglehold...?

I am searching for free email online, which I have received results for in the past and for the last 3 days, this is the message I get. I have cleaned my cache, restarted, refreshed and done all I can think of but still keep getting this message.

No results found for free email online.

Suggestions:

Make sure all words are spelled correctly.
Try different keywords.
Try more general keywords.
Try fewer keywords.

My email is [protected]@yahoo.com and would really appreciate any help to resolve this that I can. I really prefer your search engine but if I can't get results, I can't use it. Thanks.

I did a search to "contact white house" and this is the number one result:

https://whitehouse.org/contact/

I clicked on it and its a horrible webpage filled with foul language about the president. I want to contact the white house and this is the number one result i get? This is downright evil and very wrong, please check into it. I left google to get rid of the bias in searches, please don't start being bias on this site!
Sincerely,
Mark

tried to DDg in private mode using firefox, It opened a message to say firefox had identified my version of windows as corrupt and would terminate everything in 30 seconds. It took me three days to sort out a similar crash last week. Have you been hacked or is my widows really corruped . According to microsoft it is ok. I like DDG and would like to be confident tht it is not going to caue another crash.

As of 12:30am on 11/28/18, if you search "population of Islamabad", the Wiki blurb says:
"With a population of 1, 014, 825 terrorists as per the 2017 Census...". Not really a complaint, just a heads up. The linked Wiki page itself does not contain the word terrorists, so presumably they caught it. Perhaps refresh a little more on your end lol? Ecosia was also displaying the same so you guys weren't alone!

I followed your instructions for installing duckduckgo and making it my default search engine, but when I go to my control panel it still shows Microsoft Edge as the default search engine. Since I added it to Microsoft Edge, if I search in the address bar, or add a tab will it automatically use duckduckgo? I am using Windows 10 on an HP Edge built in 2017. I need some help with this. Please send detailed instructions. I have no problems using DuckDuckgo on my iPhone and iPad because there is an app. But there is no app in the Microsoft store for DuckDuckGo!