DuckDuckGo
Reviews and Complaints

Even though I love that you block spammy sites, your program lacks in a lot of things. I signed in to my Walgreens account and some of the pages will not open, just a blank page. And I know that it is duck duck go because I signed in incognito and the pages came up.

This has not only happened with Walgreens but a lot of other sites as well!

Today I tried several times to access the Hollister Clothing site. They are my contacts. I keep getting Access denied on this server. What is going on? This has also happened on several other sites. The error message on those sites say IP add not found. I have accessed these site for years and suddenly, I can't. The latest with the Hollister co was today at 9:59 AM central time

Access Denied

You don't have permission to access "http://www.hollisterco.com/shop/us?" on this server.

Reference #18.106adc17.[protected].9e0e2d68

Because you have begun censorship of ideas (beginning with Russian/Ukraine so-called “disinformation”), I will no longer be using your search engine. Your attack on freedom of speech is a deadly danger to our nation, and you've become anti-American and despotic.

Good riddance you [censored]es!

Blossom Flowers Delivery from "CA" is a fake company that shows up when searching for flower delivery services. They took $90.84 from my bank account, never delivered flowers, have a fake email account and fake address. Their [protected] "customer service" number is fake. I have disputed charges with my bank and reported to the BBB - which won't matter as the company is not real. Please remove them from your search engine as they have a 85%+ ranking

I saw a comment on a Fox News article about Stacey Abrams. She is very outspoken about being proabortion. The comment said that Stacey Abrams had five abortions. I used your search engine to try to corroborate that. All I got was pro-Abrams articles. I did learn she is single. This is not the first time I have found many left leaning articles ahead of more centrist or fact based articles.

Myself and others have noticed that Duckduckgo is censoring... you promote yourselves as champions of privacy but are cleary not in favor of freedom! Noah Report is nowhere to be found when searched on your engine. They used to be number one with a query and now they're nowhere. When searched on Google, they are still number one, however, Google can't be trusted to not record someone's search habits, etc. Before long, there will be a legitimate search engine who will actually uphold our constitutional and God given rights to privacy and freedom of speech. Your search engine will become history.

P.S. By the looks of the feedback on this site, you don't respond to your customers either. That's a death nail in the corporate coffin.

Never again goodbye installed presearch, you killed the the one and only thing you created it for [censored] off.

I entered a search on "Define Assault Weapon". The first and most prominent answer is not accurate. The definition is given in three bullets as follow.

noun

1. An infantry weapon, such as an assault rifle, designed for individual use.

This answer would benefit by the inclusion of the word military or similar condition around "infantry". Use of "assault rifle" in this definition is a bit like defining a word with itself.

2. Any select-fire firearm that allows semi-automatic and fully automatic operation, and is used or was once used by a military organization.

This is the most correct of the three. In my opinion, the "once was" part is questionable and unnecessary. Many of the military weapons that are no longer in use no longer exist.

3. A semi-automatic firearm that resembles a military weapon.

This is the most troublesome of the three. It follows very closely the anti-2nd amendment agenda and is therefore, not unbiased. My father hunted deer with a semi-automatic rifle that closely resembled the WWII M1 Garand. It even used the same ammunition. According to this definition, my father’s deer rifle was an assault weapon. Many people wish to classify the AR-15 as an assault rifle just because of how it looks. In truth it is a semi-automatic rifle that has found public favor for things such as hunting and target shooting.

Wikipedia has done an exhaustive job of discussing the issue from various perspectives. I think it demonstrates the difficulty in defining assault weapons.

You list other definitions that also contain bias.

You've become GOOGLE. You are not what you advertised and are no longer a free site. I hope you lose all of your customers. You have lost me a and I will inform everyone I know...,...

Ad free? Not when I see things like this :

Competition in tech is good. CallCongress

This shows me that you not the browser for me.

Whats next?

Support this movement or that movement. No thanks.

You claim to be neutral but this sows you not so.

Goodbye DuckDuckGo.

April 2, 2022 10:30 am

I changed search engines to Duck Duck Go last year to get better privacy. Yesterday I was looking at sites for men's sandal recommendations and I also visited the site of a dermatologist to make an online appointment. Today in my Facebook feed I found ads for men's sandals and the Facebook page for the dermatologist I am using.

3 or 4 times in recent weeks, transactions have failed at the payment stage. The first time it happened, I raised a dispute through the credit card company, which it turns out was tough on the seller, though things were resolved.

I’ve managed to make all the transactions using Safari, with no issue, so the indications are that DDG has a glitch.

I changed to duckduckgo to get unfiltered searches (that includes Russian propaganda). I don't want my searches filtered/censored/ordered based on politics or ideology. I might as well go back to Google and fight the 'disinformation' police there. Downranking Russia related sites started on March 9, 2022. I do not want my search results downranked based on ideology.

I changed to duckduckgo to get UNFILTERED searches and that includes Russian propaganda. You're as bad as Google once you start censoring and filtering searches. I might as well go back to Google and fight the phony mis-information police there.

I came to Duck Duck Go specifically to escape the censorship of Google and Big Tech companies. I will give this a week or two for you to STOP injecting bias into your product. If you don’t reverse the down ranking of ANY sites, I will never use your products again. I mine as well go back to Google if this is where you take this.

I do not need an overlord deciding what is truth and what is propaganda. It is a slippery slope. It will be the reason you become irrelevant. Good luck. The clock is ticking.

I used duckduckgo on iphone that has a page with a sound track I played on a site. I select the flame to close all tabs and erase any trail.

Now on the control window, slide up from the bottom, the audio track is still playable with its name visable from the erased duckduckgo page. Why didn't it erase the audio track? It should erase any trail.

I have used DuckDuckGo for years but now after finding out they are supporting censorship I will be looking for a new search engine.

I had many tabs open on my Android device and was switching back and forth between them. Unknowingly, I must've accidentally touched the fire button and lost all my research...which had been ongoing for several weeks.

Can you help me? If I were a criminal and the FBI wanted my search history, you'd be able to provide it, right?

Is there any way to recover those tabs?

Is there any way to remove the fire tab?

U have left ur free speech platform. U were the best free speech site but now u have sold out. I guess I’m done with duck duck go. So sad, u were a wonderful company but u have sold out ur customers

I am extremely disappointed in your company's decision to control search information. This is not protection, this is violating the first amendment. I left Google for this same reason. DDG has had a massive increase in customers because we want to see all stories to make the correct decision. Knowing all sides of a story helps to make an informed decision. What's next, ending your claims of privacy? Be different. Be better. Don't give into the communism takeover.