Early Moments
Reviews and Complaints

7/05 trans date
7/8 post date
mcc code: 5968
R# 249064181860572706344806
SVK Dr. Seuss Books
$18.96

I did not make this purchase and will not pay this amount
I have not receipt on file what was even charged to my acct.
I have tried calling the phone number and no answer
I order Dr. Seuss Books but not on this order and not in this
amount. I ordered an amount for $5.95 only. I did not order
these books or what ever the charge is.

Ordered one book for my granddaughter - wothout warning was inundated with shipment after shipment of Dr Seuss books and alphabet and number books with invoices all marked PAID and my credit card number on them. I never ordered those books! I gave the books to my granddaughter anyway, but now I find I have to go to the website and/or call Customer Service and try to cancel the subscription I never had to begi with to get the books to stop coming !

I used a coupon I got from Motherhood Maternity, it was for 5 books for $5.95. I ordered them and got the 5 books and was charged the initial $5.95. Now I was charged again for $18.96 because I guess it automatically enrolled me in a subscription! I didn't read that anywhere on the page! What a scam! I would have bought more books in the future, but now I will never use them again! What a scam of a company, prey on families like that!

This is very annoy that your sending books without any notice of payment made, shipment.
it charged me THREE times during the time I was on vacation!
Also one of the shipment was lost because I never know the existence.
And there is no way to delete my credit card information from my profile.
Can not image your company did this kind of thing to children to make profit. It is a fraud.

Signed up for a promo as well as a subscription. After 3 weeks I emailed to find out if my books have been shipped and where my tracking number was. Received an email a couple days later that due to demand & it being Dr. Suess month, there is a delay & my books would be sent the following week. A week came & went, still no books. Called customer service & was told they only have 1 warehouse & my books were in the warehouse ready to ship. Told the person if I did not receive my books the following week, I was going to call back to cancel. Guess what? No books. I called to cancel and was told my order has already been cancelled. Rather than tell me they were going to refund my $, they asked if I wanted my $ returned. I had my $ back in my acct within 2 days. This is a total scam.

I ordered a deal for 3 books with some stickers and a growth chart for only $3.99 however nowhere was it made clear that one order meant my information would be saved and automatically signed up for a monthly subscription... I ordered on march 4th and didn't receive my package until april 3 (even though it should've took no more than 2 weeks... I had to email 3 times to get a response on my order and called about 4 times (each time waiting for more than 30min for no one to ever answer).
I canceled the subscription through the account but also emailed for a cancelation because they already charged me a first month fee of $21 that I never knew about... They charged me for the monthly fee before I even received my first original package
Not happy at all - scam

Complete scam. Do not purchase unless you actually want a subscription.

Received an ad through Motherhood Maternity for 5 Dr. Seuss books for a promotional price. The ad clearly stated "no ongoing commitments" and "cancel anytime".

We ordered through the website, including some extra books for a few dollars. I then sent an email asking to cancel subscription immediately following the purchase so I won't have to worry about it. I did not want any additional books, just what was advertised.

Days later, I receive an email back from their customer service, saying we cancelled your subscription and your order since you clearly have no interest in the subscription.

What this tells me is that they expected to make a lot more money by immediately and routinely sending out additional shipments of books and charging you random amounts for it.

Thank god I sent them the cancellation in time, or I would have been stuck with unexpected charges and loads of books I don't want, with a difficult customer service to deal with.

These people give u 5 free books, followed by signing you up secretly for an extra subscription. Ontop of the dr suess. So. I call and cancel my account. A month later. They charge me 26 and 29 dollars. Out of nowhere. I call and cancel again. 'oh sorry the second part of your account wasn't canceled" okay. Then another month later I get another package. I call. Returned to sender. Fast forward 2 more months. Receive an email stating I never payed for that last package and now I have a late fee. This company is nothing but a scam. They hide fees and subscriptions to charge you extra legally. And to not actually close your account. I feel this should be illegal. I did not say I wanted to secretly keep open half my account and charge me. Scam.

First off I order 4 book for $1 and never received them and today I was charge $21.96 for an account I didn't even made so I would like my money to be refunded because what y'all did was very bogus and when I order the book it never said anything about being a subscription account so I need that $21.96 that i was charged to be refunded please and thank you.

I was ordering the book for $1 off of a survey to apply for a reward card and it took that off and now it has charged me $29.95 and I didn't order another set of books? I would like to be refunded of this because I never received the first book in the first place and now I'm being charged for something that I didn't even purchase. Didn't even realize there was a subscription in the first place.

They charged me the dollar for the four books. And, then it said at the end of checkout they didn't even accept the payment to use a credit or debit. I was using a prepaid card that had my income tax money on it. So, after saying they didn't accept my card. I exit out the page. One second later my phone received the text they did indeed charge me one dollar. I have no account information now. I called the number [protected] and pressed pound as I did not have a account number as they instructed to do. I pressed pound it said that they're currently closed and to call back during business hours which was 9-6 pm or something of that sort. It's eleven am my time, Central Time. This is [censor]. Calling the other numbers. I wanted to just get my son a few books for a dollar and now they are going to be scamming me. Calling to put a hold on them from charging anymore and also..will report for fraud alert. Also, will get my dollar back. Shame shame. I'm so tired of scammers. Mess me with me. My new focus is taking you all down that I can!

I cancelled my subscription (after I found out there was a subscription) and I still got charged $41; I didn't even get any books other than the promotion books that I already paid for. I got a letter in the mail a couple days ago saying I was being sent to collections for failure to pay the $41! I never got a bill or anything! I am beyond furious!

Bought 5 books for 3.95, no where at all was there mention of a subscription, was charged 21.95 on my account today 1 month after the first purchase, don't expect to see what I was charged for and am furious, tried to cancel subscription but don't have the account number because who keeps the receipt for kids books, customer service needs to fix this before a law suit is filed, working on it already

I just ordered the 5 books for $3.95 promotion from an ad on FB and unfortunately didn't see all of the complaints about unauthorized charges/ unauthorized membership enrollment. I DO NOT authorize this company to make any additional charges on my account, so if any further charges appear on my account, I will take legal action. If I am enrolled in a membership program the UNSUBSCRIBE ME!

About A Month Or So Ago I Was Doing A Survey To Get A Gift Card One Of The Options Was To Purchase That's When I Purchased Get 4 Books For 1$ For My Grandson. And They Charged Me Twice. $4.99 I Have No Understanding Of Why They Took Double The Price And As Of Today I Never Recieved Any Of The Books Yet I Want My Money Back Please For The Over Pay And The Books Please Or I Will Report To The BBB Then I Know I Will Get Some Kind Of Justice You Can Reach Me At [protected] So That I Don't Have To Go That Far Thank You. Cynthia Milton
1801 Foxpoint Trl. Apt 5 Fort Wayne. In 46816

I was scrolling through Facebook & did an online survey which then directed me to your website... the offer was 4 dr Seuss books for $1! Not 5, 6, 7$! I want to unsubscribe or whatever so that my card isn't charged anymore and I want my money back? Why does this seem to be a recurring problem with other people as well!? I want my money back I do not approve any further charges on my card.

I did the survey for Wal-Mart gift card did the add for the book club it asked for my card info put it in got charged and yet it said on the sight it was denied so I tried again and was charged again for the $1 but on the sight again said it was a prepaid card and it couldn't take it and yet it did and I know it did cause I get messages stating what was spent right when it get taken out and both times with in the matter of seconds it took the $1 ($2b being I did it twice ) ... either give my $2 back or send me the 2 sets of books. I just paid for

i find it funny that everyone seems to be saying the same thing that im about to say. i was subscribed to a service i didnt even choose to subscribe for and am now getting charged money for books i didnt even buy or choose to buy. I did the 1$ for four books payment and saw nowhere at all that the company was going to automatically charge me and take money out of my card without my knowlegde. I want proof that the website says that when you do their promotionall offers, if this company takes more money out of my account again i will sue them.

I signed up for 5.95 Subscription was very happy with my order came in timely fashion my 6 year old loves the books however they have charged my card without authorization and now telling me I must pay to cancel out the subscription I will advise others not to purchase from this company due to it being a SCAM and will be consulting my lawyer, I've seen the reviews and also noticed that i'm not the only individual that has had this issue

I'm trying to cancel my order to Early moments. The number they give to cancel is the wrong number I tried to call it 3 times and there was this girl on the phone talking about telling me the balance on a gift card. My grandson love the books but I'm on disability and i can't afford to buy them anymore. I have been trying to cancel for two hours now the web says that I can cancel on line and you start typing your information in and the next thing you know it's telling me that it's going to cost money to cancel so I don't know if that site is gonna charge me or not.