Electronic Arts (EA)’s earns a 2.0-star rating from 316 reviews, showing that the majority of gamers are somewhat dissatisfied with gaming experiences.
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no refund on services not incurred!
Pogo.com has a ridiculous cancellation policy. They made no effort to contact us by email (I haven’t been on the site in over 6 months) to notify us of an upcoming renewal. Then there renewal costs went up significantly. And the only options they offered to cancel and forfeit my remaining time (they just billed me 10/5) or cancel when the time I paid for was up.
I wanted to cancel my membership and get a refund. I have contact my credit card to dispute my charge.
What reputable company would not offer a refund on services not incurred.
unable to find out to discontinue pogo service
I can no longer afford to pogo $12.00 a month and i want this service discontinued. I'm on a fixed income. I have been unable to find out how to discontinue this service.
I've been with pogo since 2003 and have never won nothing but wallpaper. When they show the winners you never reconized the names, they are all made up. I just paid my 39.95 for the year believe me it will be my last payment too them as they are a big rip off and all they are doing is taking our hard earned money. This was one of my only enjoyments in life as I am retired. I have better places to put my money, , not to some rip offs. I hope someone will be able to do something to this so -called company.
yes, dear. call your bank and tell them that you decided to cancel them and they are still charging you. tell them you want them to block pogo from charging you. it is call unauthorized charges. God Bless you.
P.s. Phil. 4:13 I can do all things thru Christ who strengthens me.
best wishes,
lukebandit
Just call your bank or credit card company and tell them to block any future payments to pogo.com... that should do it...
Quote from another thread here... "For everyone who needs help with POGO. It is run by EA Games. Here is their phone number [protected] It is a call center . Feel free to pass it along to anyone and everyone in Pogo. They will give you their standard reply that they are looking into it. Do NOT fall for it. Ask for an administrator or supervisor."
If that doesn't work, call your bank and tell them to not accept charges on your account from Pogo or EA Sports.
HTH! GL!
the balls get stuck and nothing happens
Pogo "Lottso" during the games the balls get stuck or nothing happens for one game, or no balls come up. Thank you in advance.
Read full review of Electronic Arts (EA) and 21 commentsI feel cheated
I have tried over and over to solve my problem with you pogo, but you have not answer edme. The screen on my games is cut off at the bottom, so i have no way to chat. There is no send button or any place to type. Will i get an answer or is it only me that is cut off from cheating. Other people chat why cant i? I feel cheated. I pay the same as other members. People beware!!!
Read full review of Electronic Arts (EA) and 25 commentsimpossible to access their free game
I'm an avid player of "first class solitaire" on pogo.com. Quite often I find it hard or impossible to access this free game. I have also searched to find Pogo's customer service e-mail address for complaints and they have it well hidden, if they have one.
Read full review of Electronic Arts (EA) and 63 commentsElectronic Arts (EA) Reviews 0
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About Electronic Arts (EA)
EA's portfolio includes a diverse range of gaming genres, catering to a wide audience with titles in sports, simulation, action, and strategy. Among its well-known franchises are FIFA, Madden NFL, The Sims, and Battlefield, each with multiple iterations and a dedicated player base. EA also offers subscription services like EA Play, which provides members with access to a library of games, early trials of new titles, and additional in-game rewards.
In addition to traditional gaming experiences, EA Games has ventured into the realm of competitive gaming, known as esports, with titles like FIFA and Madden NFL featuring in global gaming competitions.
The company operates under several brand names, including EA Sports, which focuses on sports titles, and EA Originals, which aims to bring innovative and distinctive games from smaller development teams to a broader audience.
EA Games is committed to digital delivery and has its own online platform, Origin, for PC gamers to purchase and download games. The company also engages with mobile gaming, offering a selection of games for iOS and Android devices.
Customer support and community engagement are integral parts of EA's services, with forums, social media channels, and customer service teams in place to assist with player inquiries and feedback.
As a major entity in the gaming industry, EA Games continues to expand its offerings, striving to meet the evolving demands of the global gaming community.
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3. Writing the Title:
- Summarize the main issue you have with Electronic Arts (EA) in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company. Mention key areas of concern, any transactions, steps taken to resolve the issue, the company's response, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
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9. Post-Submission Actions:
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Ensure each step is clearly defined to help users effectively file a complaint against Electronic Arts (EA) on ComplaintsBoard.com. Remember to use simple language and guide users through the process seamlessly.
Overview of Electronic Arts (EA) complaint handling
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Electronic Arts (EA) Contacts
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Electronic Arts (EA) phone numbers+1 (650) 628-1500+1 (650) 628-1500Click up if you have successfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number 0 0 users reported that they have successfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number Click down if you have unsuccessfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number 0 0 users reported that they have UNsuccessfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number
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Electronic Arts (EA) emailscustomerservice@ea.com100%Confidence score: 100%Supporttraceythompson@ea.com99%Confidence score: 99%communication
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Electronic Arts (EA) address209 Redwood Shores Pkwy, Redwood City, California, 94065-1175, United States
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Electronic Arts (EA) social media
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Do we, the complaintants, get any kind of an answer from you or do we just sit back and see what happens with filing our complaints? I want some answers and if I can't get them here where must we go to get some action?
Okay, I'm on my way to the Attorney General's office since you are not showing and
kind of compromise.
I HAVE POSTED MY COMMENTS, NOW WHERE ARE YOURS?
Is anyone there that can give me some kind of satisfaction?
P lease I am a very disgruntaled 80 year old, disabled and a Korean Vet. Why are y
prodding me as if I were a child?
Exzctly what do you want me to say, they are under-handed theives!
I want my games I pay monthly for, all I am getting is the free games which do not
include the premium games I play
If they transfer my paid membership, tokens, badges and tokens I have earned I
will be satisfied with the change.
I had a paid membership with Pogo. Yesterday, 9-2-09, aol transferred me to another
Pogo program of games. However, they made me change my screen name and they
didnot transfer my payment plan, nor did they transfer my earned tokens of over
9, 000, 000.
I want this problem resolved or I will take it through every legal channel I can to get
my rewards and prizes from Pogo and any refund that is due.
AOL and Pogo made this transfer without a notice of any kind to give the members a
choice.
I'm expecting fairness and if not, I will get it leagally.
I would like to join but how much is it and how do i talk to someoneabout it
how do i pay to get in with pogo i would like to talk to someone but i dont know how to get in touch with any one how much o it cost and how i go about it