My uncle moved into a house for a friend of the family because there was a problem with looters passing through the house and connecting utilities illegally as well as theft and what not. My uncle and (we’ll call him Jim. The homeowner) Jim made a verbal agreement that my uncle stay at the house to keep it occupied and legally kept up.
My McLean is on a breathing machine also has no outstanding bills with any energy company. When he contacted Entergy for service they refused him service stating that they wanted to speak with the home owner first then they wanted a copy of the deed to the house. As well as several other documents. They treated my uncle as if he was a criminal of some sort refusing him power.
Regardless of the previous tenants or whatever you’d like to call them, the power company charges a deposit that is a recourse for a future unpaid bill:
So I see no reason for Entergy to deny him electricity period. The law states that the power company must allow you to make a home a habitable living space including electricity. So if my uncle moved into this house and is willing to pay the deposit requested how can Entergy deny him power?
Claimed loss: Health. He’s on a breathing machine
Desired outcome: Get the power on and be reimbursed for time and inconvenience to health complications from lack of power mid winter. At 28 degree weather
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Make an official complaint to your state’s Public Utility Commission regarding Entergy’s denial of service. Request a written explanation for their decision, and if they do not adhere to the rules governing utilities, consider getting legal help. Keep track of communications as proof.