I made, paid and cancelled my subscription with ihookups.com all within about 24hours
because I decided that this site wasn't good for Australians. I was sent an email of confirmation by Epoch Yet I was charged $42.14AUD on the 23rd March by Epoch which is the billing company for ihookups.com
I contacted ihookup.com about this who said I had to contact Epoch. I did and after asking about it they said I was charged for datesutra which I have absolutely no information about and new nothing of it. Apparently I didn't 'tick' it off when signing up for ihookups.com. I asked for a refund and to cancel the account that it was a mistake and I was told they can not refund me and could only cancel the account. I pretty much said that was good enough and that I'd take it further and they stopped talking to me.
I then tried to contact them again as I figured well if I paid for it I may as well use it but needed the details for the site. I can not contact them at all now. I would like a refund I don't think it is fair! I didn't read ANYTHING about this other site, I never even saw the word datsutra when signing up for ihookups.com!
I normally would just cop stuff like this on the chin however I can't afford to this time. $42 is a large chuck of our groceries money and we have 4 children.
I can be contacted on t.[protected]@gmail.com please update me about this situation.
Thank you
Tara
The complaint has been investigated and resolved to the customer’s satisfaction.
Every month for about 3 months $48.87 has systematically been debited form my account. I in no way gave out my credit card details or bought any-thing online. How can they do this? It has really spooked me out!
Greetings
Due to my concern about flagrantly using without authority credit I bitterly rebuke
your service outright as stable one
i had a withdraw from my credit cared on the 6th of january. i have no clue why it was for the sum of $35.95. why was that. i would like to be refunded the amount
please help me there's money being taken from my account and I canceled. Still money comes out of my bank about $29.88 and $9.95. Not sure why and it won't tell me what service I used to allow this. Please Help
epoch.com has been deducting SGD$49.32 from both my cards with the following as description: epoch.com *BELVED +[protected] GB and [protected] EPOCH +[protected] GB. I've cancelled all my transaction and have checked through all my email accounts but they have still been deducting.
The company EPOCH keeps taking monthly withdrawls from my bank account. I dont know what its for nor do i care I want them to stop how do i stop them Please tell me I'm a deployed soldier being blindly robbed I can email blackhawklifeguard69@yahoo.com
my bank account has had twenty five pounds eight pence taken out by you my membership was cancelled with plenty of time left i am no longer a member of any adult club and i would appreciate if you could return the money ; i look forward to hearing from you .george47revell@yahoo.com
I had $46.40 taken out of my MasterCard debit account for no reason on the first of April 2014, This is theft I want it back
3003 AUD000000004640;
RETAIL PURCHASE;
EPOCH.COM *EART1, www.epoch.com
Yep. Same thing here, I cancelled my subscription and since have been charged 20 dollars like 2 days in a row. WTF is that?