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Essence of Argan

Essence of Argan review: Argan oil free sample 8

M
Author of the review
10:58 pm EDT
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Review updated:
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I have posted this on productreview dot com dot au. Scam artist now operating internationally. Just look at the prices charged to my bank account.
Argan oil channel 7 scam revealed
Published 2 hours ago
Was scammed by seeing a facebook message that [name removed] and [name removed], two presenters from channel 7 tv australia were leaving to concentrate on their product that removed stretch marks. Nuff said. I was charged $144 then $154 for two bottles sent from an australian address. Sender is "streamlined p.O. Box 230 narellan nsw 2567. The company with the product originates in the usa. Seems to have a distributor located in australia.
This argan oil is worth, and available for, $14 in aussie. It may or may not have benefits but they are not scientifically approved. No harm I read its been used for centuries in morocco. (show me a 150 year old in morrocco)
The only valid facebook page connected to the scam is kelly o'shea. Nothing on it except a post from 14 april 2012, and its been reported to facebook. Near $400 down the drain, to 80 year old + pensioners.

View 0 more photos
Dec 07, 2021 10:56 pm EST
Essence of Argan customer support contacts
Address

6741 W. Sunrise Blvd, Bay № 5, Plantation, FL, 33313, US

File a complaint Write a review
Hi Bruford!

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.

United States: (+1) 305 859 4493
Australia: (+61) 2 8776 3353
New Zealand: (+64) 9 886 4904
United Kingdom: (+44) 1905 677511
Canada: (+1) 3058594493
Hongkong +852 30016342
SG +6531382420

We are looking forward to hearing from you.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

8 comments
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B
B
Bruford
Woody Point, AU
Nov 18, 2021 1:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Paid for fee + postage. Since then have been charged $152.55 about every 3 weeks. I did not sign up for this. Fraud department at my bank can not do anything because I purchased from them initially. Down now over $300. Only way I could stop them taking more money out of my account was to CANCEL MY CARD and get a new card issued. Inconvenient but better than having money taken without my authorisation.

S
S
Shanna Tuigamala
Auckland, NZ
Dec 01, 2021 8:07 pm EST

Please stop sending me anymore of your product. It gave me a seriously.bad skin reaction. I cannot spend my money on something that I cannot use. Thank you. Shanna

Essence of Argan
Essence of Argan
Dec 07, 2021 10:55 pm EST

Hello Shanna,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.

United States: (+1) 305 859 4493
Australia: (+61) 2 8776 3353
New Zealand: (+64) 9 886 4904
United Kingdom: (+44) 1905 677511
Canada: (+1) 3058594493
Hongkong  +852 30016342
SG  +6531382420  

We are looking forward to hearing from you.

J
J
Julie Mc Donald
US
Jan 25, 2022 10:09 pm EST

I too am being scammed. I signed up for a sample. It is okay but I don’t actually use it. They sent a second bottle which I just thought must be an error. Then yesterday I received a mascara, lipgloss and lipstick. I am disabled and may go out to a shop or such once a week sometimes. I am on a pension and NDIS so I have a carer 3 days a week.
I don’t want this stuff. They don’t send paperwork with these things. I have plenty of juggling already. I don’t want another problem.
Can u help- Julie Mc Donald
13 Govett street Randwick NSW 2031
[protected]
jjjjuliemcdonald@bigpond.con
Thank you
Julie

K
K
Kerry french
SOUTH MURWILLUMBAH, AU
Jan 26, 2022 6:35 pm EST

I ordered a free sample but they keep sending me more bottles all the time...i dont need them. Who do i contact?

J
J
joyann edwards
karabar, AU
Mar 26, 2022 4:18 pm EDT

PLease stop taking money from my account Joyann Edwards i dont want this product signed up for trail and was charged $143 I cannont afford this. DO NOT TAKE ANY MORE MONEY FROM MY ACCOUNT STOP.

K
K
Kris78
Perth, AU
Apr 08, 2022 7:20 am EDT

I took advantage of the free trial, but just had to pay postage. So to pay the postage I used my credit card. I have just noticed that $153 has been taken out of my card 3 times. I have now had to cancel my card and it has been reported to my banks fraud team.

Completely lost all trust with this company.

Essence of Argan
Essence of Argan
Apr 14, 2022 8:07 pm EDT
Replying to comment of Kris78

Hi Kris,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.

United States: (+1) 305 859 4493

Australia: (+61) 2 8776 3353

New Zealand: (+64) 9 886 4904

United Kingdom: (+44) 1905 677511

Canada: (+1) 3058594493

Hongkong +852 30016342

SG +6531382420

We are looking forward to hearing from you.

M
M
Mark Szedzielarz
US
May 20, 2022 8:34 pm EDT

$600 taken from a bank account of a 68 lady for a trial sample which she thought was just under $10.

Essence of Argan, where do i start with this company. They base everything about their terms and conditions. A trial offer but really a subscription based service.

Update were i believe Essence of argan have broke their own terms (my partners order, maybe your too), which allow customers for a full refund.

A simple proper Electronic receipt is what I am asking for.

My concern with my partners order.

Tracking numbers for the below do not exist for Trial products, they are either classed as N/A by Essence of Argan and/or cannot be trace through Australia post. Essence of Argan need to explain were these initial trial product are, or supply us with the correct tracking number to show received/delivered products.

Orders we received. Please note below that the same product was then hiked up considerably which also breaks their terms.

Our order.

1. A subscription service when the customer doesn't really know they have subscribed

2. One Email order from Essence of Argan for the sum of $9.73.

3. No receipt including, Item, Item number, Item quantity, tracking numbers, and delivery date form Essence of Argan or any kind of receipt either electronically or paper. This is for ongoing product. Please request this, this is important to you.

4. No ABN, No GST, on your first order Just Order Total, $9.73 Please request ABN, ACN for your reference. I see they are based in Malta so this may be their work around.

5. Exuberant price hike in price on the same product? Please explain

• 04/30/2022 Essence of Argan 30ml -- $152.55 AUD FM62670284 Thu 5 May, 10.55am

• 03/31/2022 Essence of Argan 30m -- $109.71 AUD FM62656854 Mon 11 Apr, 10.06am

• 02/25/2022 Essence of Argan 30ml -- $109.71 AUD FM62637343 -

Essence of Argan operate just within the law. Ethical, their reviews speak for them selves. They operate within their terms which we as customers should read.

BUT they clearly in our case did not operate within their terms. I presume in your case the same.

What this means is with my partners order. If Essence of Argan cannot prove the trial product was delivered Essence of Argan have broken their own terms as no product can be returned. You Credit card company then have the right to claim for a full refund based on product not been received. The hardest thing is to get them to commit to sending you a receipt but they will not send one. By Law they need to send one within 7 days. You need to request one via email. lucky one of their customer support instead sent written confirmation via email. As you can see the Initial Trail postage tracking number does not exist and N/A is not acceptable.

Are receipts required by law in Australia?

You must always give your customers a receipt or proof of purchase for anything over $75. A customer can ask for a receipt for any purchases under $75. If they do, you must provide them with a receipt within 7 days of their request. https://business.gov.au/finance/payments-and-invoicing/receipts-and-proof-of-purchase.

Receipt. I have removed certain private information. This receipt was not set as a pdf just came through my partners email like the below. I could not take a picture of the receipt of my pc as it is that long.

Order Confirmation

Order Number: 649883 Ordered On: 01/17/2022 04:05pm

Bill to Angela F

xxxxxx

Goldcoast, Queensland

4212

Australia Ship to Angela F

xxxx

Goldcoast, Queensland 4212

Australia

Items in Your Order



(68) Essence of Argan 30ml (Trial) (INTL) $0.00 1 $0.00



Order Total: $9.73



The charge on your card will appear as she-bill.com and we can be reached 24/7 at [protected].

For Customer Support or Special Promotions please visit www.EssenceOfArgan.com.

**Remember to LIKE & FOLLOW US on Social Media:

FRIEND US on Facebook:

https://www.facebook.com/essenceofargan

FOLLOW US on Instagram:

https://www.instagram.com/essenceofargan

This product is manufactured and distributed by:

LIFESTYLE VENTURES LTD.

Shop 1, Holdiay Inn Express Hotel Building

St. George’s Bay, St. Julians

STJ 3310

Malta

Questions / Comments / Concerns:

US / CA (+[protected]

AU (+[protected]

NZ (+[protected]

IE / NO (+[protected]

DK (+[protected]

UK / CH (+[protected]

SG (+[protected]

HK (+[protected]

Our customer service team is available 24/7. You may contact us by phone, chat (https://support20.com/live_chat) or email (customerservice@essenceofargan.com).

Use Essence Of Argan For:

Wrinkles Dry Scalp Cracked Feet

Aging Hair Growth Eczema

Acne Hand and Nails Psoriasis

Dry Skin Stretch Marks Baths

Hair Treatment Diaper Rash Aftershave

The Power Behind Essence of Argan:

The amount of vitamin E present in argan oil also makes Essence of Argan an amazing treatment for your hair! Simply massage a little bit of oil into your hair from root to tip, and watch the damage done by color treatments, heat, and abuse disappear. You’ll love how much more manageable your hair becomes the longer you use Essence of Argan. Say goodbye to dry, frizzy hair and hello to smooth, sleek locks.

Essence of Argan isn’t only good outside your body, it also has fantastic health benefits when ingested. After all, if something isn’t safe enough to put IN your body, why would you want to put it ON your body? Pure Argan oil has been shown to reduce cholesterol, improve circulation, and lower the incidence of heart disease.

Help Us Support the Women of Morocco:

Still need more reasons to try Essence of Argan? When you purchase Essence of Argan, you are helping to support a women’s cooperative in Morocco that works to keep the Argan trees thriving on a space of Unesco protected land. Over 3 million people in Southern Morocco receive a fair wage through the sales of Argan Oil.

Sharing the Essence of Argan Miracle:

“Argan Oil has been a part of our life since we were young. Ever since we can remember we have used Argan Oil as part of our daily beauty ritual. We use it for everything – our baths, after our showers, on our body, on our hair, and on our face before we go to sleep. It is so versatile!”

Essence Of Argan was founded in 2011 with 5 liters of Argan Oil. Today, we are the largest provider of Eco-Certified Argan Oil on the planet! Using only the best Argan Oil we have grown step by step with the support of our loyal customers.

From day 1, it has been our mission to share with our customers the ancient health and beauty secrets of natural Argan oil. Essence of Argan is 100% Pure, Eco Certified, Organic, Moroccan Argan oil, a natural oil known for its miraculous and diverse range of cosmetic benefits for the skin, hair, and nails.

Argan Oil is a rare, natural oil, extracted exclusively from the kernels of fruits from the Argan tree, indigenous to southern Morocco. Known locally as “Liquid Gold” or “The Gold of Morocco”, Argan Oil has been used for centuries as a natural remedy for wrinkles, deep hair hydration, acne, shaving bumps, sunburn, eczema, psoriasis, scars, stretch marks, brittle nails, and even diaper rash. Today, research has shown that pure Argan oil is a rich source of vitamins A and E, carotenoids, sterols, polyphenols, and essential fatty acids like linoleic acid, making the oil a powerful hydrating, anti-inflammatory, and anti-oxidant beauty treatment. As news of this miracle oil has spread, demand for the oil has increased, improving the social and economic status of the Berber women who manually extract the pure Argan oil by hand.

We at Essence of Argan are committed to to providing the purest Argan oil in the world, and we proudly support and contribute to the livelihood of the Moroccan women who harvest the Argan tree (or Tree Of Life), helping us to share with you this rare and precious oil in its purest form.

From our family to yours, enjoy the multiple benefits of this Moroccan Liquid Gold.

**Remember to FOLLOW/LIKE US on Social Media:

FRIEND US on Facebook:

https://www.facebook.com/essenceofargan

FOLLOW US on Instagram:

https://www.instagram.com/essenceofargan

Shipping:

Your product will arrive 3-5 days after the order has been placed, excluding weekends and holidays.

Return/Refund Policy:

You can return your product within 30 days from the date of order for a full refund of the purchase price less the Shipping and Handling Fee. Shipping and Handling is non-refundable. To return the product (post trial), you must obtain a Return Merchandise Authorization number (RMA) from customer service (numbers listed below). Clearly include the RMA number on the outside of the package. All returns must be received with 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is refused or returned without a RMA number may not be eligible for a refund. Your credit card will be charged for the full purchase price until we receive your product back. Once the product is received and checked by our warehouse, we will issue you the appropriate refund. Please allow up to 3-5 business days for credits to be reflected on your credit card statement after we receive your returned merchandise.

OUR PROMISE AND TERMS:

We promise to deliver the finest Eco-Certified, Pure Argan Oil and Argan Oil based products. If you are not totally satisfied call us at any time and we will work with you to resolve any issues. We will provide a free product of your choice for any referrals sent. For free trial customers, start your trial today, and we will send you a full size sample supply of Essence Of Argan, just pay the shipping and handling fee. You will have 14 days to try the product and discover why Essence Of Argan is the right anti-aging, multi-purpose, eco-certified organic, treatment for you. If you enjoy our product, simply do nothing – you will be billed the discounted price of $98.88 ($7.49 S&H) in USD or currency of your country at the end of your trial period and sent a full month’s supply of Essence of Argan. If for any reason you decide that Essence Of Argan is not the perfect wrinkle-fighting, skin, hair, hands, feet, nail, eczema, psoriasis treatment, call us at local number listed below, any time during your 14-day trial period to cancel your trial – then simply return the sample product (even if it is empty!) and you will NEVER be billed. If you decide to keep Essence Of Argan, you will receive FREE acceptance in our Liquid Gold Auto Ship Rewards Program, and you will receive a new supply of Essence Of Argan every 30 days at the same low Liquid Gold Rewards price of $98.88 ($7.49 S&H) in USD or currency of your country. By entering my account information and clicking the submit button, I agree to the free trial offer terms and authorize Essence Of Argan to charge my account at the end of the 14-day risk-free trial, and with each monthly shipment, on the terms described above. Declined transactions without cancellation are subject to reattempt at full or incremental amounts at later dates, up to 100% of the amount billed.

If you decide to cancel, please send back the product to:

EU Returns:

Essence of Argan

Unit B3 Deerpark Industrial Estate

Oranmore, Galway

H91 D452

Ireland

IE / NO CS #: (+[protected]

UK / CH CS #: (+[protected]

DK CS #: (+45) [protected]

CA Returns:

Essence Of Argan

3600 Ridgeway Drive, Unit 6

Mississauga, Ontario

L5L 0B4

Canada

CS #: (+[protected]

AU / NZ / SG / HK Returns:

Essence Of Argan

PO Box 230

Narellan, NSW 2567

Australia

AU CS #: (+[protected]

NZ CS #: (+[protected]

SG CS #: (+[protected]

HK CS #: (+[protected]

US Returns:

Essence of Argan

6741 W. Sunrise Blvd.

Bay #5

Plantation, Fl. 33313

CS #: (+[protected]

For Customer Support or Special Promotions please visit: www.EssenceOfArgan.com.

**Remember to FOLLOW/LIKE US on Social Media:

FRIEND US on Facebook:

https://www.facebook.com/essenceofargan

FOLLOW US on Instagram:

https://www.instagram.com/essenceofargan

Please Note:

1. *Shipping and Handling is non-refundable.

2. *Refunds are processed within 3 business days (72 hours) of package being received by fulfillment center.

3. *All returns are subject to a $9.99 Return Product Fee (RPF)

4. *All refunds will be processed to the credit card used for purchase.

https://essenceofargan.com/terms-conditions/

Thank you, For Your On Going Support & Loyalty.

Essence Of Argan

For Customer Support or Special Promotions please visit www.EssenceOfArgan.com.

**Remember to FOLLOW/LIKE US on Social Media:

FRIEND US on Facebook:

https://www.facebook.com/essenceofargan

FOLLOW US on Instagram:

https://www.instagram.com/essenceofargan

D
D
Den C.
Wigan, GB
May 26, 2022 12:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

4 payments of 127.50 taken from my account, tried constantly to cancel it with no luck finally today did a live chat and they assured me it's cancelled, but no word of money refunded. Over £500.00 down the drain, absolutely criminal.

  1. Essence of Argan Contacts

  2. Essence of Argan phone numbers
    1800 058 430
    1800 058 430
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    Australia
    +1 (305) 859-4493
    +1 (305) 859-4493
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    United States & Canada
    +44 190 567 7511
    +44 190 567 7511
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    United Kingdom
    +353 768 886 553
    +353 768 886 553
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    Ireland
    +61 287 763 353
    +61 287 763 353
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    Australia
    +64 98 864 904
    +64 98 864 904
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    New Zealand
    +32 25 885 570
    +32 25 885 570
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    Belgium
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  3. Essence of Argan emails
  4. Essence of Argan address
    6741 W. Sunrise Blvd, Bay № 5, Plantation, Florida, 33313, United States
  5. Essence of Argan social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 26, 2024
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