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1.9 10 Reviews 114 Complaints
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Essence of Argan Complaints 114

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T
5:48 am EST

Essence of Argan shady

They will not notify you when your free trial is finished, it won't bring them any benefits if they do. So many people were charged the full amount just because they didn't cancel the free trial.
Calling them and proving something is useless, they will throw their policies in your face and use them against you. They are very shady and sneaky, I don't recommend using them. Stay far away.

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L
12:47 pm EDT

Essence of Argan essence of argan 32-34 ashwarren road, north york, toronto

This company practises the most egregious form of misleading advertising. First they promise to forward to you trial versions of wrinkle-free cream marketed by Mark Zuckerberg's wife. This turns out to be completely false. Instead they ask you to place an order instead for a free bottle of essence of organ oil and a jar of idrotherapy wrinkle-free cream, with you paying only the shipping costs They rush you these samples within a week. However, part of their ploy is that if you do not complain about the order within a period of two weeks, they will charge you some $83 US for the small bottle of oil and a whopping $93.00 US for the small jar of cream. I have never seen misleading advertising on such a grand scale. Buyers Beware. Do not even press their button. All fraudulent! I misplaced the bottle of organ oil and now they want to charge me $93 US! This is a scam of the grossest proportions! They should cancel the charges and not require me to send the bottle back.

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M
2:14 am EDT

Essence of Argan money coming out of my account

3/8/2017 I noticed two unusual transactions out of my account for $130 and $130, I went to the bank to find more info.
I recently lost my wallet and I'm presuming somebody has used my details for this product. I have not order this product nor have a received any products. I do not use nor can I afford this kind of product nor mistake. Please help me get my hard earnt money back. I'm flat out looking after and feeding my 3 children without this happening. I have notified The complaints team of my bank to help get MY money bank.
Please help me ASAP or I may have yo take legal action

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O
6:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Essence of Argan essence of arganoil

STEPHEN SAYS:JUNE 3, 2017 AT 6:04 PM
I am usually very alert to scams but admit I was conned by this one. My (new) wife encouraged me to order a free sample (only had to pay the postage) for “Try-Arganoil, Dublin”, yes the sample arrived but so did subsequent charges to my account. They had illegally taken out amounts of around $135 and $123 (as well as the postage for the ‘free’ sample amounting to $9.53. In total I paid for three lots (including the free sample) but received only two. So I was doublably scammed. To make matters worse, this company obviously passed on my bankcard details to a fellow scammer (or the same scammer using another product and business name) whom sent and charged my account as “Idrotherapy Skin Charleville” despite never been in contact with them at all. They deducted two lots of around $150 each for a skin cream not ordered. i am only sorry I didn’t read this particular website before purchasing this ‘free sample’.
ALL THE ADVICE GIVEN ABOVE IS CORRECT – THE ONLY WAY TO STOP THIS IS TO CONTACT YOUR BANK AND LODGE A FORMAL COMPLAINT RE FRAUD. THE BANK WILL PROCESS A CLAIM FOR REFUND BUT BASICALLY RELIES ON THE HONESTY OF THE SCAMMER WHO SCAMMED to return the monies! What chances might I have? Very little. ALL WE CAN THEREFORE DO IS TO STOP FURTHER DEDUCTIONS BY CANCELLING THE CARD, WITH LITTLE CHANCE OF RECOVERING WHAT WE HAVE HAD TAKEN OUT.
The Arganoil scam is difficult to pursue criminally as they were willingly provided with my credit card details. However, the Idrotherapy Skin is FRAUDULENT (and criminal) as no communication or authorization had been given to use my credit card. Hence the physical shipping supplier (for both suppliers) is shown as Fulfillment Center, 22-24 Wonderland Drive, Eastern Creek, NSW 2766 although I suspect are separate and independent, nevertheless they are complicit in committing a fraud and should be subject to a breach of the NSW Crimes Act – an official police complaint in the NSW jurisdiction is being considered

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S
8:07 am EDT

Essence of Argan stop sending products to me and stop taking unauthorised money out of my bank account.

Dear Sir/Madam,

Your Irish contact number does not work at all. My name is Sylvia Nagle, Address: Castlebar Physiotherapy Acupuncture Clinic, Knockthomas, Carlow, Ireland. Stupidly, I asked for a sample of your product online to find that you have taken unauthorised monies out of my bank account! and have been doing so for a number of months.
Please stop posting products to me that I have no interest in and do not take any further monies out of my bank account!
You can contact me at [protected]@eircom.net to inform me when you have taken me off your books.

Hoping to hear from you soon.

Regards,

from a very irate Sylvia Nagle.

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J
9:07 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

This paragraph is way down the bottom of the email, in the small print section. It is obviously designed to be hidden from the consumer. "Plus, if you decide to keep Essence Of Argan, you will receive FREE acceptance in our Liquid Gold Auto Ship Rewards Program, and you will receive a new supply of Essence Of Argan every 30 days at the same low Liquid Gold...

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L
3:05 am EDT

Essence of Argan essence of argan and idrotherapy

I was not aware that l would be charged huge amounts from my card.
Used the products a couple of times and didnt like the smell or feel.
Was told l recieved an email regarding time limit to return product...but went and looked again..l never got that email.
I honestly thought it was for 6.00.
So l go to the supermarket to buy some groceries and guess what...l have no money its been taken right out of my account.
I do not work due to illness and this is money l cannot afford to disappear.
To say lm dissapointed would be an understatement.
Im going everywhere l can to warn people about this..
Very shifty indeed.
Also your stupid staff are rude.

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L
L
ley5
US
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Sep 06, 2019 11:08 am EDT

Ordered a free trial my fault not read terms before placed the order, but I was notified through email right away so I called and able to talked to one of their representative. She's so kind, she made me understood how trial works. I called again before my trial ends and let them know that I like the products but just so expensive for me. I was about to return it but the girl let me keep it in a very good price. Every 2 months I get a shipments of Agan Oil and Idrotherapy in their promo called DAD. Great products!

L
L
Lorie Silly
US
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Sep 05, 2019 7:28 pm EDT

I'm a little bit concern with their advertisements, one the representative told me that other merchants did the false advertisements, but they are already into it and taking legal actions. Overall products were great, been using them for a weeks now.

V
V
Veckie Ng Tow
US
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Sep 05, 2019 7:11 pm EDT

Same experience with Steph, after the representative really explained what happened and gave me a discounted price. I place an order for essence of argan and accidentally click the face cream as well, but since I want continue with the essence of argan and don't want the cream they cancelled it right away. They offered me 70% discount for the oil so I gave it a try.

S
S
Steph Syd
US
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Sep 05, 2019 6:54 pm EDT

Well that's the opposite of what I experienced, I received an email regarding with the order confirmation I was totally unaware of the trial period, so I immediately call their hotline and they even gave me a discounted price and also trial extension. I guess we have different experiences with this company but mine was great.

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C
1:51 am EST

Essence of Argan horrible!

Hello. I have ordered a lip care package from Essence of Argan website. It was an on sale item but they charged the regular price. I contacted their customer care service right away and they said that there was some kind of error and promised to fix everything. They said that I'll be refunded a price difference within a couple of days. Three days later I contacted them again and asked about my money and their rep said that money was transferred and suggested me to contact my bank. When I called my bank I was told that no one sent anything to my account.
I am very disappointed with Essence of Argan, that is not a good way to do business. If they would have said that they need more time I would understand! There was no need to lie! Horrible!

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Lorie Silly
US
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Sep 11, 2019 7:11 pm EDT

They are easy to deal with. I tried to contact their hotline and they gave a BIG discount for the products. Products were great.

P
P
purplek
US
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Sep 09, 2019 8:50 am EDT

I have tried a lot of products before, but only ESSENCE OF ARGAN really cared for my skin. TRied it once on their free trial promo and now i keep coming back for more! The best skincare!

C
C
ckush
US
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Sep 04, 2019 8:25 am EDT

I have tried their FREE TRIAL, then I was billed more than what they said it will be after a coupl of weeks. I checked in to their website again, and saw their terms and conditions which i missed to read when i was placing my order for their trial, i called their customer service since i am a pensioner and cant afford their product, I was lucky i get to talk to one of the best rep they have, i have been given as much as 70% discount and with a free gift every month, i love the product itself! i just hope all customers that would find their product amazing would have the same discount.

D
D
Daragon
AU
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Sep 02, 2019 10:47 pm EDT

I have charges taken from my account. I canceled my card and call the company asking why I've got billed. The representative explained the company Terms and Promises. I was shocked to my surprise it's my fault for not reading the Policy but good thing they provided me a compensation refund and they said for a canceled card they advised me to contact my bank and notified them that the company was initiated a refund. Also, they said once the bank be notified of refunds processed and they will provide refunds in the form of Check or Funds Transfer whichever is applicable. and Yes, the bank transferred the funds to my new card.

M
M
Mrs. Pau
US
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Aug 27, 2019 9:56 pm EDT

I was refunded once before, they told me it would take 3-5 banking days before it reflects on my billing statement, true enough coz after 4 days of the initial contact to them money was on my acct already.

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P
6:49 am EST

Essence of Argan scam business!

My mistake was that I did not spend any time reading the reviews, otherwise I would never sign up for this scam! I subscribed for a trial and it cost me $10, later they charged me $80! When I contacted customer service they said that I was supposed to cancel my subscription, but since I did not do that they automatically signed me up and took the full amount. I asked them to cancel my account and they did that but never gave my money back. Don't make the same mistake I did and avoid this scam business!

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Z
4:41 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have subscribed for essence of argan free trial and ordered some oil from this website. My order arrived in a timely manner and I was pretty satisfied with my products. About two weeks later they charged me $20 for who knows what and when I contacted customer service they said that after 15 days they automatically sign you for a membership. I asked them...

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A
6:21 am EDT

Essence of Argan free delivery of sample for 9.99 eur but scam info

Didn't realize 75 euro taken out of my a/c on the 6th June 16 until I looked at statement of 7th June.
I phoned my bank but too late to cancel payment and get returned.
Also supposedly took up a monthly subscription and an a/c I definitely did not sign up for.
Would request refund of 65 euro and cancel of so called subscription. And cancellation of monies been taken out of my a/c monthly. Disgusted at the scam they are playing for a 9.99 small bottle of Aragon.
looking up the sight, they are telling people this is a scam that I got myself into.

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Update by Ann Marie Quinn Reilly
Jun 09, 2016 6:27 am EDT

www.essenceofaragon.com
www.essenceofaragon.com Contacts & Information
Posted: 2016-06-09 by Ann Marie Quinn Reilly
Free delivery of sample for 9.99 euro but Scam info
Complaint Rating: 100 % with 1 votes
Contact information:
America, United States
essenceofaragon.com
Didn't realize 75 euro taken out of my a/c on the 6th June 16 until I looked at statement of 7th June.
I phoned my bank but too late to cancel payment and get returned.
Also supposedly took up a monthly subscription and an a/c I definitely did not sign up for.
Would request refund of 65 euro and cancel of so called subscription. And cancellation of monies been taken out of my a/c monthly. Disgusted at the scam they are playing for a 9.99 small bottle of Aragon.
looking up the sight, they are telling people this is a scam that I got myself into.

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W
10:32 pm EST

Essence of Argan argan oil

I order a battle of this product for the advertised reduced price of $5, and after 2 weeks my credit card was charged $88. When I called I was told that in the fine print I was giving them permission to sign me up for a monthly subscription and to charge me the full amount for this product. Though I realize that not reading the fine print carefully was a mistake on my part, I think that it is unfair for companies to continue to take advantage of people by putting these sorts of details about the real price of the product in the fine print. I would like to worn all future customers to be ware of this company: Essence of Argan.

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Elainebrears
US
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Jan 27, 2016 8:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Same thing happened to me. This company is a scam. I have it under investigation with my bank and I am contacting the better business bureau. Did you ever get your money back?

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G
2:28 pm EDT

Essence of Argan fake charges and seller keeps silence

I ordered free trial of the skin care product from the website www.essenceofargan.com. It was horrible experience, ‘coz I paid only $3.99 as it was trial, but after 3 weeks the seller charged my card for $98.78. WTF? I really tried to contact the seller, but this jerk ignored me. I’m afraid that this jerk will charge me again. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.

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S
8:37 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered free sample and paid £3.95 for delivery, but they took £74 and I never received anything. What a scam their business is.!

Read full review of Essence of Argan and 43 comments

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About Essence of Argan

Screenshot Essence of Argan
Essence of Argan is a premium skincare brand that offers a range of natural and organic products made from the purest form of Argan oil. The company is committed to providing high-quality skincare solutions that are safe, effective, and environmentally friendly.

Argan oil is a rare and precious oil that is extracted from the kernels of the Argan tree, which is native to Morocco. It is rich in antioxidants, essential fatty acids, and other nutrients that are essential for healthy skin and hair. Essence of Argan uses only the purest form of Argan oil, which is cold-pressed and unrefined to ensure that all the beneficial properties of the oil are preserved.

The range of products offered by Essence of Argan includes facial oils, body oils, hair oils, and other skincare products that are designed to nourish, hydrate, and protect the skin. The products are free from harmful chemicals, parabens, and synthetic fragrances, making them safe for all skin types.

One of the unique features of Essence of Argan is that the company is committed to sustainability and ethical sourcing. The Argan oil used in their products is sourced from women's cooperatives in Morocco, which helps to support the local economy and empower women in the region.

Overall, Essence of Argan is a brand that offers high-quality skincare solutions that are safe, effective, and environmentally friendly. With a commitment to sustainability and ethical sourcing, this brand is a great choice for anyone who wants to take care of their skin while also supporting a good cause.

Overview of Essence of Argan complaint handling

Essence of Argan reviews first appeared on Complaints Board on Mar 29, 2012. The latest review I would like a refund was posted on Oct 26, 2023. The latest complaint CaviArgan free trial from essenceofargan.com and theradiantme.com respectively. was resolved on Oct 09, 2023. Essence of Argan has an average consumer rating of 2 stars from 124 reviews. Essence of Argan has resolved 24 complaints.
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  1. Essence of Argan Contacts

  2. Essence of Argan phone numbers
    1800 058 430
    1800 058 430
    Click up if you have successfully reached Essence of Argan by calling 1800 058 430 phone number 7 7 users reported that they have successfully reached Essence of Argan by calling 1800 058 430 phone number Click down if you have unsuccessfully reached Essence of Argan by calling 1800 058 430 phone number 31 31 users reported that they have UNsuccessfully reached Essence of Argan by calling 1800 058 430 phone number
    Australia
    +1 (305) 859-4493
    +1 (305) 859-4493
    Click up if you have successfully reached Essence of Argan by calling +1 (305) 859-4493 phone number 0 0 users reported that they have successfully reached Essence of Argan by calling +1 (305) 859-4493 phone number Click down if you have unsuccessfully reached Essence of Argan by calling +1 (305) 859-4493 phone number 0 0 users reported that they have UNsuccessfully reached Essence of Argan by calling +1 (305) 859-4493 phone number
    United States & Canada
    +44 190 567 7511
    +44 190 567 7511
    Click up if you have successfully reached Essence of Argan by calling +44 190 567 7511 phone number 0 0 users reported that they have successfully reached Essence of Argan by calling +44 190 567 7511 phone number Click down if you have unsuccessfully reached Essence of Argan by calling +44 190 567 7511 phone number 0 0 users reported that they have UNsuccessfully reached Essence of Argan by calling +44 190 567 7511 phone number
    United Kingdom
    +353 768 886 553
    +353 768 886 553
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    Ireland
    +61 287 763 353
    +61 287 763 353
    Click up if you have successfully reached Essence of Argan by calling +61 287 763 353 phone number 0 0 users reported that they have successfully reached Essence of Argan by calling +61 287 763 353 phone number Click down if you have unsuccessfully reached Essence of Argan by calling +61 287 763 353 phone number 0 0 users reported that they have UNsuccessfully reached Essence of Argan by calling +61 287 763 353 phone number
    Australia
    +64 98 864 904
    +64 98 864 904
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    New Zealand
    +32 25 885 570
    +32 25 885 570
    Click up if you have successfully reached Essence of Argan by calling +32 25 885 570 phone number 0 0 users reported that they have successfully reached Essence of Argan by calling +32 25 885 570 phone number Click down if you have unsuccessfully reached Essence of Argan by calling +32 25 885 570 phone number 0 0 users reported that they have UNsuccessfully reached Essence of Argan by calling +32 25 885 570 phone number
    Belgium
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  3. Essence of Argan emails
  4. Essence of Argan address
    6741 W. Sunrise Blvd, Bay № 5, Plantation, Florida, 33313, United States
  5. Essence of Argan social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 18, 2024
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Essence of Argan Category
Essence of Argan is ranked 95 among 117 companies in the Skincare category

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