Etekcity’s earns a 1.0-star rating from 2 reviews, showing that the majority of gadget users are dissatisfied with smart home devices and consumer electronics.
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Etekcity got some real problems with their customer service
Etekcity got some real problems with their customer service. They be actin' all unprofessional and rude when you tryna return somethin' or get a warranty. They even be sendin' out used and busted up stuff, and then takin' forever to give you your money back. That ain't cool at all.
Etekcity Complaints 1
I got a message about the recall and sent in my claim more than 4 weeks ago
I got a message about the recall and sent in my claim more than 4 weeks ago. I took perfect pics showing the cut cord, batch number, etc. But my claim hasn't been reviewed for over 4 weeks. When I call, they say there were double batch numbers made, so I gotta upload new pics with new batch numbers given by the company. I did this twice and was told to send them to the company handling the calls. But those haven't been worked on. They "escalated" my claim 3-4 times and I talked to lots of supervisors. Cosori's phone lines are off and I'm getting the runaround. It's a bummer cuz I spent over 100$ on this and I'm stuck with no response. I got a useless box at home cuz the cord's cut and the unit's unusable. I told all my friends to get this AF but now, after this, I won't buy another Cosori or Etekcity product.
Is Etekcity Legit?
Etekcity earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
About Etekcity
Overview of Etekcity complaint handling
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Etekcity Contacts
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Etekcity phone numbers+1 (657) 500-1872+1 (657) 500-1872Click up if you have successfully reached Etekcity by calling +1 (657) 500-1872 phone number 0 0 users reported that they have successfully reached Etekcity by calling +1 (657) 500-1872 phone number Click down if you have unsuccessfully reached Etekcity by calling +1 (657) 500-1872 phone number 0 0 users reported that they have UNsuccessfully reached Etekcity by calling +1 (657) 500-1872 phone number
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Etekcity emailssupport@etekcity.com95%Confidence score: 95%Supportwholesale@etekcity.com79%Confidence score: 79%Saleschallenge@etekcity.com76%Confidence score: 76%
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Etekcity address1645 S Sinclair St, Anaheim, California, 92806, United States
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Etekcity social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Etekcity contacts
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