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Facebook review: Reinstatement of my business account

T
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2:30 pm EDT
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On July 19, 2024 at approximately 1:15pm, I was notified by Facebook that an unusual login was attempted from a device or location I don't usually use. I pressed the "NO" button and was redirected to change my password. The password link stated that my Facebook account was to new to change the password.

I attempted to log in to Facebook a few minutes later and was met with a message that my account was suspended. The reasoning is that my linked Instagram account, (duongminhtriet92114) doesn't follow their rules. That I am able to appeal for the following 180 days by logging onto said account.

However, this Instagram account is not mine and does not exist. It appears that my account was hacked. There is no way to speak to a representative or even a place to dispute and now I do not have access to my personal or business accounts with Facebook causing me to lose revenue.

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 76 76 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 174 174 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
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    Sep 07, 2024
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