Menu
For Business Write a review File a complaint
Family Dollar

Family Dollar review: Fraud & cheating! 163

P
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased one NET10 phone for $30.00 which included 300 free airtime minutes. Subsequent/additional minutes sell at 300 minutes for $30.00. Because I receive many unsolicited phone calls, I returned to Family Dollar to purchase a second phone with a new number. The price had changed and the terms which include the words "300 minute bonus" were unclear. When I inquired, the salesclerk assured me that the 300 free minutes would automatically be added to my phone as soon as I activated it. WRONG! NET10 only gave me 10 minutes. When I tried to return the phone to Family Dollar less than 24 hours later, the manager (Locust Street store in Terre Haute Indiana) said sue us, it will cost much more for a lawyer than what you lost. I e-mailed Dollar General headquarters but received no response. They, under the circumstances just described, are no better than thieves.

163 comments
Add a comment
J
J
Jamie Kowalski
Columbia, US
Apr 07, 2024 12:13 pm EDT

I went in on Easter.Sunday to the store at the store on the corner of N.Main and Sunset. in Columbia, SC at 10:20 AM.

The staff behind the counter,.2 or 3 women, were screaming and swearing at each other, ignoring customers who were waiting to pay for their purchases.

H
H
Hailey Altman
US
Apr 28, 2024 5:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coupon Fraud

View 0 more photos
J
J
Jones 456
Riviera beach, US
Nov 10, 2024 1:53 am EST

November 1st 2024 blue heron Blvd and congress location in riviera beach. I was trying to get a product and the employee start cursing me out and saying he hope I die calling me out of my name. He said they are not going to serve me and start calling me black slut [censored] etc.

  1. Family Dollar Contacts

  2. Family Dollar phone numbers
    +1 (866) 377-6420
    +1 (866) 377-6420
    Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Family Dollar Category
Family Dollar is ranked 23 among 124 companies in the Retail Stores category