Fargo Travel Agency’s earns a 2.2-star rating from 10 reviews, showing that the majority of travelers are somewhat dissatisfied with their booking and travel arrangements.
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I too was trying to reach the airline from what I thought was their official site
I too was trying to reach the airline from what I thought was their official site. The person that answered the phone was rude and VERY unhelpful. I called back and he answered again, I asked who he worked for, he told me he could not help me and hung up a second time. No attempt, as a travel agent to assist in a correct number or anything at all. Even if I am not a customer, the customer service I received made sure I never will be.
The complaint has been investigated and resolved to the customer's satisfaction.
Absolute criminals
Absolute criminals. Pretending to be the airlines. Posting their numbers as the airlines, then pretending to be representatives from the airlines when you call. They asked me for my confirmation number, then my full name, then illegally accessed my reservation and asked me for my credit card information so they could charge the change fee for the change I was making for my ticket. I said "Why wouldn't you just subtract that from the credit you're issuing?" And they told me that's just now how allegiant airlines works. They should be in jail.
The complaint has been investigated and resolved to the customer's satisfaction.
I too thought I was calling delta and feel I was scammed out of $473. Help
I need to cancel my flight due my reunion being cancelled
I need to cancel my flight due my reunion being cancelled. The phone number onlin indicated this company was a reprensenttive for the airlines that I was ticketed throughe. The entire conversation they implied they were the airlines representative and to cancel my flight there was a $125 fee. I asked when did the airline start charging a cancellation fee and their reply was that is now the fee to cancel the flight. I paid the fee but was angry about it so I sat two hours on hold with the airlines and then learned that this company is a scam. I filed a complaint with the airlines and have tried to dispute the charge with no luck to date. This is a fraud company and they use misinformation to defraud the customer.
The complaint has been investigated and resolved to the customer's satisfaction.
This company is a shell for what appears to be a common scam
This company is a shell for what appears to be a common scam. I called Delta Reservations the other day to change a ticket, I was told there would be an extra charge. Turns out they did change my ticket but according to Delta I was actually due (and received) a credit because the new ticket was cheaper than the original. Here is how the scam works, a legit airline employee will tell you there is an extra charge, then they will do whatever legitimate booking needs to be done and charge an additional amount through this sham travel agency. It works because they hope you won't question the additional charge as they already told you it was coming. When I looked closely though, I realized the charge should have come from Delta and not this random travel agency in North Dakota. The Delta employee used their position and appearance of authority to try and run an extra charge through this travel agency and hope that no one would ask about it. If this happens to you alert your credit card, DO NOT let them put it through as a dispute. Make sure you tell them it is fraud and explain that you did not authorize this company to charge you. Once the major credit cards list them on the fraud list it will make it harder for this company at least to run the scam.
The complaint has been investigated and resolved to the customer's satisfaction.
I called what I believed was the United Airlines customer service number from a (too) quick web search to cancel a reservation I had made just a
I called what I believed was the United Airlines customer service number from a (too) quick web search to cancel a reservation I had made just a few minutes before online and the agent, Jasper, told me he could help me with that. He represented himself as a United agent. I was first told I could only get credit not a full refund. I then pointed out that getting a 100% refund within 24 hours is the LAW. He then said the tax might not be refunded, etc. The agent, Jasper, did in fact cancel the reservation for a refund, but when I tried to book again on United, that was automatically cancelled too, so I called back, and was told he would book it for me but that because "prices fluctuate," the fare was now $149 more. I could see on united.com that the fare remained the same, but he insisted his screen showed otherwise. I asked for a superviser. Not possible. He offered to give me a $149 credit on another future flight: to use it, I would just have to call his extension directly! When I expressed incredulity that a corporation works this way, he said it was actaually a personal employee discount he would share just to please a customer. It got fishier and fishier from there. I refused to go along with this outlandish plan. To his credit, Jasper finally suggested I call another number he gave me, which in fact IS United. I had no idea what had happened till I googled the phone number he had given me for his personal extension today and found this ComplaintsBoard.com listing, along with a raft of similar consumer complants. THIS BUSINESS NEEDS TO BE SHUT DOWN AND THE NORTH DAKOTA AG ALERTED.
The complaint has been investigated and resolved to the customer's satisfaction.
Fargo Travel Agency Complaints 5
Unwarranted fee for a nonexistent service
On 2/8/2024, I telephoned a company calling itself "Air Ticket/Fargo Travel/Airline Help Desk" at [protected]. Fargo fraudulently misrepresented itself as Delta Airlines. I contacted Fargo (believing it to be Delta Air) for help cancelling 3 flights I had made months prior. I was newly-diagnosed with a serious disease and had to undergo extended medical...
Read full review of Fargo Travel AgencyScammed called delta and got fargo
I was charged for a $462.65 delta airlines exchange which should have been no charge. I already paid $230 and Fargo charged me an additional $462.65. I called delta and somehow ended up with Fargo and was conned out of $462.65. There was no charge for exchanging my ticket due to airport conditions from delta and I assumed I was talking to delta and instead I was pressured by saying I had to change the ticket by takeoff or I would lose it. Which was not the case, it should have been an even exchange by delta. No idea how I ended up with his Fargo scam. Feel awful and humiliated and out a lot of money. Fargo stressed me so much I was home with a huge migraine. I just feel awful and embarrassed. Please please help.
Claimed loss: 462.65
Thanks to Cooper, I am happy to close this complaint with the resolution provided by Cooper at Fargo travel agency.
Ticket cancelation
On 5/8/23 we purchased 2 direct flight first class Delta One tickets through Fargo Travels("FT"), who disclosed as acting as an agent for Delta Airlines. We did receive a confirmation from Delta that we had tickets at that time. On 9/19/23, within 2 weeks of our departure, we noticed our tickets no longer showed on our Delta app. Contacted Delta and their...
Read full review of Fargo Travel AgencyIs Fargo Travel Agency Legit?
Fargo Travel Agency earns a trustworthiness rating of 98%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Fargo Travel Agency. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Fargo Travel Agency has claimed the domain name for fargotravels.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Fargotravels.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fargotravels.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Fargotravels.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Fargo Travel Agency, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Fargo Travel Agency protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Fargo Travel Agency has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
$440.00
Googled delta airline got this number [protected] on 8/29. Needed to rebook a canceled flight dl1337 due to hurricane in Florida. Agent answered claiming to be delta agent chase ex # 600. He rebooks us on dl flight dl2368 out of Colorado spring 8/30, quoted a price of 440.00 dollar more. Ask why the price change, said he didn't know why. Desperate to get home and the only fight out we agreed. This fight also got canceled. Rebook again on dl724 8/30 finally arrived in Florida. Call delta again to verify the up charge, and was told that delta doesn't charge to rebook a cancled flight. Apparently this travel agency will claim they are delta to charge $440.oo to change your flight, which is fraudulent practices. Want my money back. Stop saying your delta
Desired outcome: Reund $ 440.00
Serached for delta airline phone number. This number came up [protected]. Needed to re book flight out of Denver to tampa for 8/29. These people charged me $440.00 to change flights, couldn't explain why. So called delta when we got home. Delta said that it was not their charge. This is definitely some kind of scam using delta name
This complaint has been resolved automatically due to user's inactivity.
Same thing happened to us! Used debit card and was charged over $1,000 for fraudulent charges. Call your bank to get your money back and have them give you a new card!
Our bank told us the initial charge came from North Dakota! I googled the fake number and got this address: Fargo Travel Agency aka AirTicket
623 Main Ave West Fargo. [protected] is their phone!
Looked up the address on Google earth and it’s a multi unit office building
I found a fake Delta customer service number and got scammed
I searched for Delta customer service and found a dubious number. A woman claiming to be from Delta answered. I requested to cancel my flight and she complied, charging me $80 and sending a confirmation from a different company. She provided a false number upon inquiry and disconnected. Delta confirmed it was a scam, as cancellations are free. My bank is investigating the fraud and the scammers' numbers are now inactive.
This complaint has been resolved automatically due to user's inactivity.
great experience no problems booking
About Fargo Travel Agency
The agency offers a comprehensive range of travel services, including flight bookings, hotel reservations, car rentals, and vacation packages. Whether you are planning a family vacation, a romantic getaway, or a business trip, Fargo Travel Agency has got you covered.
One of the key strengths of Fargo Travel Agency is its team of experienced travel agents who are dedicated to providing personalized travel solutions to each client. The agents are knowledgeable about the travel industry and are always up-to-date with the latest travel trends and deals. They work closely with clients to understand their travel needs and preferences, and then tailor travel packages that meet their specific requirements.
Fargo Travel Agency also offers competitive pricing on all its travel services, ensuring that clients get the best value for their money. The agency has established partnerships with major airlines, hotels, and car rental companies, allowing them to offer exclusive deals and discounts to their clients.
In addition to its travel services, Fargo Travel Agency also provides travel insurance to its clients. The insurance covers a range of travel-related risks, including trip cancellations, medical emergencies, and lost luggage. This gives clients peace of mind knowing that they are protected in case of any unforeseen circumstances.
Overall, Fargo Travel Agency is a reliable and trustworthy travel agency that provides exceptional travel services to its clients. With its experienced team of travel agents, competitive pricing, and comprehensive range of travel services, Fargo Travel Agency is the go-to agency for all your travel needs.
Overview of Fargo Travel Agency complaint handling
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Fargo Travel Agency Contacts
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Fargo Travel Agency phone numbers+1 (878) 336-9075+1 (878) 336-9075Click up if you have successfully reached Fargo Travel Agency by calling +1 (878) 336-9075 phone number 0 0 users reported that they have successfully reached Fargo Travel Agency by calling +1 (878) 336-9075 phone number Click down if you have unsuccessfully reached Fargo Travel Agency by calling +1 (878) 336-9075 phone number 0 0 users reported that they have UNsuccessfully reached Fargo Travel Agency by calling +1 (878) 336-9075 phone number
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Fargo Travel Agency emailscontact@fargotravels.com77%Confidence score: 77%Support
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Fargo Travel Agency address623 Main Ave E Ste 102B, West Fargo, North Dakota, 58078-2008, United States
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Fargo Travel Agency social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 13, 2024
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Most discussed complaints
I found a fake Delta customer service number and got scammedRecent comments about Fargo Travel Agency company
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My family and I have been booking through Fargo for the last 3 years. Consistently got better rates than going direct. Never have to wait on hold.