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FedEx review: A claim

R
Author of the review
4:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

First, I'd like to tell you how infuriating it is to (NOT) be able to speak to an American, let alone the department I'm trying to speak to at all! I literally had a woman (After 25 calls to 1800 go FedEx) Tell me there is no one in the United States to talk to! I was enraged! I'm an American and a customer, I don't like having to speak to a person in Latin America who just learned how to say words in English yesterday!

Now my issue. I filed a claim in December, Claim #C-[protected]

I have not filed an inventory as of today, yet I received a check and a notice of claim case closed. I want to return this check, submit the claim form/inventory of damaged goods. and receive a check for the proper amount. I declared $400.00 and paid additional fee for this. The damage is much more than $400.00 I feel they should have sent at least $400.00 Instead of the random $217.00 they did send. Please contact me immediately so we can get this handled properly.

Robert McGowan [protected] [protected]@mac.com

Claimed loss: I have not submitted my claim for or inventory but did receive a check for $217.00 My claimed amount is $815.00 I want to submit claim form and inventory and settle on an amount that is more satisfactory than $217.00.

Desired outcome: I have not submitted my claim for or inventory but did receive a check for $217.00 My claimed amount is $815.00 I want to submit claim form and inventory and settle on an amount that is more satisfactory than $217.00.

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  1. FedEx Contacts

  2. FedEx phone numbers
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