Menu
For Business Write a review File a complaint
CB Shipping and Logistics FedEx delivery exception security delay
FedEx

FedEx review: delivery exception security delay 5

K
Author of the review
7:53 pm EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

What do those words mean? This driver for Fedex attempted delivery for my sons package three times. Each time it states that it is a delivery exception security delays. My son is at a military base, thought the security check lines were too long and he could not deliver. I am beginning to think the guy does not know where to deliver. How long can this go on before they just send the package back. So upset. Don't know what to do. It says will attempt delivery the next day. I will call Fedex Customer Service and see what kind of explanation they will give me.Never again. Will go with UPS the next time.

5 comments
Add a comment
N
N
Not angry but even
US
Jun 11, 2011 3:39 pm EDT

Fed Ex claims to not have delivered my package to my home yesterday due to security delay. They claim that they made an attempt. I was home all day waiting for the package. They made no attempt. When I spoke with them, they had no further information and provided no explanation. You will also note that the US Department of Justice is taking legal action against Fed Ex for improperly blaming security delays for late delivery of packages. (So much for your very critical and inaccurate reply to the original complaint Stealth Pilot. You might try knowing the facts prior to being ignorant and criticizing other's complaints.)

I
I
ihavenoname
Unknown, US
Jun 15, 2011 6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I for one hate fedex and if given a choice would always pick another company to deliver something. Fedex employees in this area are lazy. They wont bring things to the house, once they did but only because I filed a complaint a few weeks prior. They damage packages, leave them on the ground, leave them on neighbors porches, and mark packages in their system as being delivered when they havent been. I think fedex is a joke, at least in this area.

E
E
E Denny🇵🇦🇺🇸
US
Oct 19, 2021 11:03 pm EDT

Got a security delay notice at 6:11 pm . I’ve been home all day. No attempt was made. I saw the truck and driver earlier in the morning around 10 am. He made a delivery to my neighbor. Not sure why he could drop my package off. Every time I order something and the shipper uses Fed Ex there is a problem. They are the worst!

H
H
Heather-Lynn Hogle
US
Nov 11, 2021 5:13 pm EST

Today...I watched fedex...pull up to my house...sit for 5 min.. chit chat wit each other..then drive off... well 4hrs later..I get a location security delay...huh... so if I wasn't home...and was working...I wud think.. oh wow..thanks fedex..for protecting my package... from theft... but I witnessed fedex..with my own eyes... I don't blame the driver... I think the package was never put on truck... for delivery... just be honest... tell me you messed up... I called to complain.. but nothing cud be done...🙃...huh.. jus wait for Tomorrow... unreal...

F
F
Frank J. J.
US
Jan 10, 2022 7:26 pm EST

All my deliveries from Fedex in the past couple of months seem to get delayed because of a "location security delay". What is going on with Fedex in Pensacola?

More FedEx reviews & complaints

FedEx - Poor service 78
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FedEx - Lying about attempted delivery 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FedEx - tuition reimbursement not paid out 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. FedEx Contacts

  2. FedEx phone numbers
    +1 (800) 463-3339
    +1 (800) 463-3339
    Click up if you have successfully reached FedEx by calling +1 (800) 463-3339 phone number 9 9 users reported that they have successfully reached FedEx by calling +1 (800) 463-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number 2 2 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number
    64%
    Confidence score
    USA and Canada
    +1 (800) 003-3339
    +1 (800) 003-3339
    Click up if you have successfully reached FedEx by calling +1 (800) 003-3339 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 003-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 003-3339 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 003-3339 phone number
    Mexico
    800 733 339
    800 733 339
    Click up if you have successfully reached FedEx by calling 800 733 339 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 733 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 733 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 733 339 phone number
    100%
    Confidence score
    New Zealand
    1800 535 800
    1800 535 800
    Click up if you have successfully reached FedEx by calling 1800 535 800 phone number 1 1 users reported that they have successfully reached FedEx by calling 1800 535 800 phone number Click down if you have unsuccessfully reached FedEx by calling 1800 535 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 1800 535 800 phone number
    100%
    Confidence score
    Ireland
    800 033 339
    800 033 339
    Click up if you have successfully reached FedEx by calling 800 033 339 phone number 2 2 users reported that they have successfully reached FedEx by calling 800 033 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 033 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 033 339 phone number
    100%
    Confidence score
    South Africa
    800 988 1888
    800 988 1888
    Click up if you have successfully reached FedEx by calling 800 988 1888 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 988 1888 phone number Click down if you have unsuccessfully reached FedEx by calling 800 988 1888 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 988 1888 phone number
    100%
    Confidence score
    China
    +1 (800) 209-6161
    +1 (800) 209-6161
    Click up if you have successfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 209-6161 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 209-6161 phone number
    India
    120 003 200
    120 003 200
    Click up if you have successfully reached FedEx by calling 120 003 200 phone number 1 1 users reported that they have successfully reached FedEx by calling 120 003 200 phone number Click down if you have unsuccessfully reached FedEx by calling 120 003 200 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 120 003 200 phone number
    100%
    Confidence score
    Japan
    +1 (877) 339-2774
    +1 (877) 339-2774
    Click up if you have successfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (877) 339-2774 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (877) 339-2774 phone number
    Canada, Tech Support
    +44 345 607 0809
    +44 345 607 0809
    Click up if you have successfully reached FedEx by calling +44 345 607 0809 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 345 607 0809 phone number Click down if you have unsuccessfully reached FedEx by calling +44 345 607 0809 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +44 345 607 0809 phone number
    100%
    Confidence score
    United Kingdom
    +44 247 670 6660
    +44 247 670 6660
    Click up if you have successfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 247 670 6660 phone number Click down if you have unsuccessfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +44 247 670 6660 phone number
    United Kingdom
    +61 132 610
    +61 132 610
    Click up if you have successfully reached FedEx by calling +61 132 610 phone number 2 2 users reported that they have successfully reached FedEx by calling +61 132 610 phone number Click down if you have unsuccessfully reached FedEx by calling +61 132 610 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +61 132 610 phone number
    33%
    Confidence score
    Australia
    +55 112 169 7000
    +55 112 169 7000
    Click up if you have successfully reached FedEx by calling +55 112 169 7000 phone number 1 1 users reported that they have successfully reached FedEx by calling +55 112 169 7000 phone number Click down if you have unsuccessfully reached FedEx by calling +55 112 169 7000 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +55 112 169 7000 phone number
    100%
    Confidence score
    Brazil
    +54 810 333 3339
    +54 810 333 3339
    Click up if you have successfully reached FedEx by calling +54 810 333 3339 phone number 1 1 users reported that they have successfully reached FedEx by calling +54 810 333 3339 phone number Click down if you have unsuccessfully reached FedEx by calling +54 810 333 3339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +54 810 333 3339 phone number
    100%
    Confidence score
    Argentina
    +43 800 123 800
    +43 800 123 800
    Click up if you have successfully reached FedEx by calling +43 800 123 800 phone number 1 1 users reported that they have successfully reached FedEx by calling +43 800 123 800 phone number Click down if you have unsuccessfully reached FedEx by calling +43 800 123 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +43 800 123 800 phone number
    100%
    Confidence score
    Austria
    +32 27 527 575
    +32 27 527 575
    Click up if you have successfully reached FedEx by calling +32 27 527 575 phone number 1 1 users reported that they have successfully reached FedEx by calling +32 27 527 575 phone number Click down if you have unsuccessfully reached FedEx by calling +32 27 527 575 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +32 27 527 575 phone number
    100%
    Confidence score
    Belgium
    +45 70 233 332
    +45 70 233 332
    Click up if you have successfully reached FedEx by calling +45 70 233 332 phone number 1 1 users reported that they have successfully reached FedEx by calling +45 70 233 332 phone number Click down if you have unsuccessfully reached FedEx by calling +45 70 233 332 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +45 70 233 332 phone number
    100%
    Confidence score
    Denmark
    +358 10 800 515
    +358 10 800 515
    Click up if you have successfully reached FedEx by calling +358 10 800 515 phone number 1 1 users reported that they have successfully reached FedEx by calling +358 10 800 515 phone number Click down if you have unsuccessfully reached FedEx by calling +358 10 800 515 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +358 10 800 515 phone number
    100%
    Confidence score
    Finland
    +33 140 855 660
    +33 140 855 660
    Click up if you have successfully reached FedEx by calling +33 140 855 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +33 140 855 660 phone number Click down if you have unsuccessfully reached FedEx by calling +33 140 855 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +33 140 855 660 phone number
    100%
    Confidence score
    France
    +49 61 076 840 660
    +49 61 076 840 660
    Click up if you have successfully reached FedEx by calling +49 61 076 840 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +49 61 076 840 660 phone number Click down if you have unsuccessfully reached FedEx by calling +49 61 076 840 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +49 61 076 840 660 phone number
    100%
    Confidence score
    Germany
    +39 199 151 119
    +39 199 151 119
    Click up if you have successfully reached FedEx by calling +39 199 151 119 phone number 2 2 users reported that they have successfully reached FedEx by calling +39 199 151 119 phone number Click down if you have unsuccessfully reached FedEx by calling +39 199 151 119 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +39 199 151 119 phone number
    100%
    Confidence score
    Italy
    +31 800 0222 333
    +31 800 0222 333
    Click up if you have successfully reached FedEx by calling +31 800 0222 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +31 800 0222 333 phone number Click down if you have unsuccessfully reached FedEx by calling +31 800 0222 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +31 800 0222 333 phone number
    100%
    Confidence score
    Netherlands
    +47 63 940 300
    +47 63 940 300
    Click up if you have successfully reached FedEx by calling +47 63 940 300 phone number 1 1 users reported that they have successfully reached FedEx by calling +47 63 940 300 phone number Click down if you have unsuccessfully reached FedEx by calling +47 63 940 300 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +47 63 940 300 phone number
    100%
    Confidence score
    Norway
    +351 707 244 144
    +351 707 244 144
    Click up if you have successfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have successfully reached FedEx by calling +351 707 244 144 phone number Click down if you have unsuccessfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +351 707 244 144 phone number
    Portugal
    +7 495 788 8881
    +7 495 788 8881
    Click up if you have successfully reached FedEx by calling +7 495 788 8881 phone number 1 1 users reported that they have successfully reached FedEx by calling +7 495 788 8881 phone number Click down if you have unsuccessfully reached FedEx by calling +7 495 788 8881 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +7 495 788 8881 phone number
    100%
    Confidence score
    Russia
    +34 915 209 060
    +34 915 209 060
    Click up if you have successfully reached FedEx by calling +34 915 209 060 phone number 1 1 users reported that they have successfully reached FedEx by calling +34 915 209 060 phone number Click down if you have unsuccessfully reached FedEx by calling +34 915 209 060 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +34 915 209 060 phone number
    100%
    Confidence score
    Spain
    +46 40 169 160
    +46 40 169 160
    Click up if you have successfully reached FedEx by calling +46 40 169 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +46 40 169 160 phone number Click down if you have unsuccessfully reached FedEx by calling +46 40 169 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +46 40 169 160 phone number
    100%
    Confidence score
    Sweden
    +41 448 744 160
    +41 448 744 160
    Click up if you have successfully reached FedEx by calling +41 448 744 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +41 448 744 160 phone number Click down if you have unsuccessfully reached FedEx by calling +41 448 744 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +41 448 744 160 phone number
    100%
    Confidence score
    Switzerland
    +90 444 9339
    +90 444 9339
    Click up if you have successfully reached FedEx by calling +90 444 9339 phone number 1 1 users reported that they have successfully reached FedEx by calling +90 444 9339 phone number Click down if you have unsuccessfully reached FedEx by calling +90 444 9339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +90 444 9339 phone number
    100%
    Confidence score
    Turkey
    +966 122 329 999
    +966 122 329 999
    Click up if you have successfully reached FedEx by calling +966 122 329 999 phone number 1 1 users reported that they have successfully reached FedEx by calling +966 122 329 999 phone number Click down if you have unsuccessfully reached FedEx by calling +966 122 329 999 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +966 122 329 999 phone number
    100%
    Confidence score
    Saudi Arabia
    +971 42 183 860
    +971 42 183 860
    Click up if you have successfully reached FedEx by calling +971 42 183 860 phone number 1 1 users reported that they have successfully reached FedEx by calling +971 42 183 860 phone number Click down if you have unsuccessfully reached FedEx by calling +971 42 183 860 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +971 42 183 860 phone number
    100%
    Confidence score
    UAE
    +852 27 303 333
    +852 27 303 333
    Click up if you have successfully reached FedEx by calling +852 27 303 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +852 27 303 333 phone number Click down if you have unsuccessfully reached FedEx by calling +852 27 303 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +852 27 303 333 phone number
    100%
    Confidence score
    Hong Kong
    +65 67 432 626
    +65 67 432 626
    Click up if you have successfully reached FedEx by calling +65 67 432 626 phone number 1 1 users reported that they have successfully reached FedEx by calling +65 67 432 626 phone number Click down if you have unsuccessfully reached FedEx by calling +65 67 432 626 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +65 67 432 626 phone number
    100%
    Confidence score
    Singapore
    +82 23 338 000
    +82 23 338 000
    Click up if you have successfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have successfully reached FedEx by calling +82 23 338 000 phone number Click down if you have unsuccessfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +82 23 338 000 phone number
    South Korea
    More phone numbers
  3. FedEx emails
  4. FedEx address
    Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
  5. FedEx social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024